Warranty Cost Analysis

Warranty Cost Analysis
Author: Wallace Blischke
Publisher: CRC Press
Total Pages: 752
Release: 2019-11-28
Genre: Business & Economics
ISBN: 1000723542

Considers cost and optimization problems from the manufacturer's and the buyer's points of view. The work discusses a variety of warranty policies and the mathematical models for the analysis of related engineering and management issues. All standard consumer product warranties are covered.

Warranties

Warranties
Author: James R. Brennan
Publisher: McGraw Hill Professional
Total Pages: 370
Release: 1994
Genre: Business & Economics
ISBN: 9780070075672

A comprehensive overview of the warranty process including warranty principles, types, requirements, analyses, negotiation and implementation. The book's focus is on warranty usage in the commercial and military sector with the goal of ensuring quality, failure-free repair product delivery. Performance guarentees are covered along with warranty legislation including: Federal Trade Commission Improvement Act; Uniform Commercial Code; and Military Weapon System Warranties.

Warranty Data Collection and Analysis

Warranty Data Collection and Analysis
Author: Wallace R. Blischke
Publisher: Springer Science & Business Media
Total Pages: 594
Release: 2011-07-28
Genre: Technology & Engineering
ISBN: 0857296477

Warranty Data Collection and Analysis deals with warranty data collection and analysis and the problems associated with these activities. The book is a both a research monograph and a handbook for practitioners. As a research monograph, it unifies the literature on warranty data collection and analysis, and presents the important results in an integrated manner. In the process, it highlights topics that require further research. As a handbook, it provides the essential methodology needed by practitioners involved with warranty data collection and analysis, along with extensive references to further results. Models and techniques needed for proper and effective analysis of data are included, together with guidelines for their use in warranty management, product improvement, and new product development. Warranty Data Collection and Analysis will be of interest to researchers (engineers and statisticians) and practitioners (engineers, applied statisticians, and managers) involved with product warranty and reliability. It is also suitable for use as a reference text for graduate-level reliability programs in engineering, applied statistics, operations research, and management.

Warranty and Preventive Maintenance for Remanufactured Products

Warranty and Preventive Maintenance for Remanufactured Products
Author: Ammar Y. Alqahtani
Publisher: CRC Press
Total Pages: 302
Release: 2018-12-12
Genre: Business & Economics
ISBN: 1351599208

The exponential increase in the development of technology coupled with the customers’ immense desire to possess the newest technological products makes for truncated product lifespans, which instigates a substantial upsurge in their rate of disposal. Attempts have been made to establish specialized product recovery facilities with the intention of diminishing the volume of accumulated waste delivered to landfills using product recovery procedure such as remanufacturing. The economic benefits produced by remanufacturing also portray the role of product recovery in a more attractive light. The quality of a remanufactured product is uncertain for some consumers. Therefore, these consumers possess insecurities in deciding whether or not the remanufactured products will render the same expected performance. This ambiguity regarding a remanufactured product could possibly result in the consumer deciding against its purchase. With such consumer apprehension, remanufacturers often seek market mechanisms that provide reassurance as to the stable durability that these products still maintain. One strategy that the remanufacturers often use is the utilization of the premise of offering product warranties with preventive maintenance on their products. This book is concerned with the practice and theory of warranty management and preventive maintenance, particularly in relation to remanufactured products’ warranties. Models developed in this book can be used for making the right decisions in offering renewable, nonrenewable, one and two dimensional warranty policies, and for managerial decision in considering maintenance contracts or outsourcing maintenance for remanufactured components and products. Features Discusses a variety of warranty policies and preventive maintenance of remanufactured products (first book to do so) Presents mathematical models and applications for warranty policies using examples and simulation results Considers cost and optimization problems from the remanufacturer's and buyer's points of views Provides a foundation for academicians interested in building models in the area of warranty and preventive maintenance analysis of remanufactured products Offers the essential methodology needed by practitioners involved with warranty and preventive maintenance analysis, along with extensive references for further research

Warranty Cost Analysis

Warranty Cost Analysis
Author: Wallace Blischke
Publisher: CRC Press
Total Pages: 744
Release: 2019-11-28
Genre: Business & Economics
ISBN: 1000715728

Considers cost and optimization problems from the manufacturer's and the buyer's points of view. The work discusses a variety of warranty policies and the mathematical models for the analysis of related engineering and management issues. All standard consumer product warranties are covered.

Reliability Analysis and Prediction with Warranty Data

Reliability Analysis and Prediction with Warranty Data
Author: Bharatendra K. Rai
Publisher: CRC Press
Total Pages: 186
Release: 2009-04-28
Genre: Business & Economics
ISBN: 1439803269

Through simple, practical approaches, Reliability Analysis and Prediction with Warranty Data: Issues, Strategies, and Methods helps Six Sigma black belts and engineers successfully interpret warranty data to make accurate predictions. It discusses how to use this data to define and analyze field problems, provides guidelines for discovering the roo

Long Term Warranty and After Sales Service

Long Term Warranty and After Sales Service
Author: Anisur Rahman
Publisher: Springer
Total Pages: 124
Release: 2015-06-05
Genre: Technology & Engineering
ISBN: 3319162713

This volume presents concepts, policies and cost models for various long-term warranty and maintenance contracts. It offers several numerical examples for estimating costs to both the manufacturer and consumer. Long-term warranties and maintenance contracts are becoming increasingly popular, as these types of aftersales services provide assurance to consumers that they can enjoy long, reliable service, and protect them from defects and the potentially high costs of repairs. Studying long-term warranty and service contracts is important to manufacturers and consumers alike, as offering long-term warranty and maintenance contracts produce additional costs for manufacturers / service providers over the product’s service life. These costs must be factored into the price, or the manufacturer / dealer will incur losses instead of making a profit. On the other hand, the buyer / consumer needs to weigh the cost of maintaining it over its service life and to decide whether or not these policies are worth purchasing. There are a number of complexities involved in developing failure and cost models for these policies due to uncertainties concerning the service life, usage pattern, maintenance work and long-term costs of rectifications. Mathematical models for predicting failures and expected costs for various one-dimensional long-term warranty policies are developed at the system level and analyzed by taking into account the uncertainties in connection with longer coverage periods and the rectification costs over the warranty period. Failures and costs are modeled using stochastic techniques and illustrated by means of numerical examples for estimating costs to the manufacturer and consumer. Various rectification policies are proposed and analyzed. The models developed here can be used to aid in managerial decisions on purchasing products with long-term warranty policies and maintenance contracts or outsourcing maintenance.

Warranty Management and Product Manufacture

Warranty Management and Product Manufacture
Author: D. N. Prabhakar Murthy
Publisher: Springer Science & Business Media
Total Pages: 311
Release: 2006-01-27
Genre: Technology & Engineering
ISBN: 1846282586

The only recent book to cover "Stage 3" warranty management, linking strategic and operational aspects for manufactured products. Shows how to make warranty management an effective tool for enhancing customer satisfaction. Uses minimal mathematics and presents accounting and legal aspects of warranty management in an easily understandable style. Written by two of the world’s leading experts in warranty management.

Warranty Claims Reduction

Warranty Claims Reduction
Author: Ronald Blank
Publisher: CRC Press
Total Pages: 186
Release: 2014-06-25
Genre: Business & Economics
ISBN: 1482209128

Reduced market share, lack of repeat customers, and added costs are just a few ways warranty claims can hurt an organization. Avoiding complex mathematics or accounting terminology, Warranty Claims Reduction: A Modern Approach with Continuous Improvement Techniques explains how to boost profits through the reduction of warranty expenses in your organization. Outlining a multifunctional approach for reducing claims, the book begins by summarizing the traditional and most common strategies for warranty cost reduction. Next, it explains how you can reduce warranty costs even further by taking a more complete approach. The comprehensive approach described arms you with less conventional, yet powerful, approaches for reducing warranty costs such as improving warranty processing productivity, clarifying installation and usage instructions, and streamlining supply chain management. The book emphasizes the improvement of efficiencies and productivity in addition to cost reductions. It outlines methods that can help you reduce warranty costs, improve processing activity, reduce wasted time, and improve training of OEM and warranty service personnel. It also describes methods for providing feedback to those in the engineering, manufacturing, and quality control departments. The text details methods that are fully compatible with ISO 9001 systems and its sector-specific variations, like AS 9100 and TS 16949. Covering concepts that are applicable across all industries and retail markets, it is an ideal reference for anyone involved in the management of warranty claims processing. The multifaceted approach described in the book will help you broaden your view on how warranty costs can be controlled—allowing you to achieve more cost reductions than are possible through conventional thinking.

Reliability

Reliability
Author: Wallace R. Blischke
Publisher: John Wiley & Sons
Total Pages: 848
Release: 2011-09-20
Genre: Technology & Engineering
ISBN: 1118150473

Bringing together business and engineering to reliability analysisWith manufactured products exploding in numbers and complexity,reliability studies play an increasingly critical role throughout aproduct's entire life cycle-from design to post-sale support.Reliability: Modeling, Prediction, and Optimization presents aremarkably broad framework for the analysis of the technical andcommercial aspects of product reliability, integrating concepts andmethodologies from such diverse areas as engineering, materialsscience, statistics, probability, operations research, andmanagement. Written in plain language by two highly respectedexperts in the field, this practical work provides engineers,operations managers, and applied statisticians with bothqualitative and quantitative tools for solving a variety ofcomplex, real-world reliability problems. A wealth of examples andcase studies accompanies: * Comprehensive coverage of assessment, prediction, and improvementat each stage of a product's life cycle * Clear explanations of modeling and analysis for hardware rangingfrom a single part to whole systems * Thorough coverage of test design and statistical analysis ofreliability data * A special chapter on software reliability * Coverage of effective management of reliability, product support,testing, pricing, and related topics * Lists of sources for technical information, data, and computerprograms * Hundreds of graphs, charts, and tables, as well as over 500references * PowerPoint slides are available from the Wiley editorialdepartment.