Total Information Systems Management A European-Approach Hubert Österle Institute for Information Management, University of St. Gallen, Switzerland Walter Brenner Freiberg University of Mining and Technology, Sachsen, Germany and Konrad Hilbers Bertlesmann AG, Gütersloh, Germany In the 1980s many enterprises, usually with the help of external consultants, explored the potential of implementing Information Technology (IT) in the running of their organizations. This book identifies a significant, gap between the implementation of Information Systems (IS) and business needs. Organizations where enterprise-wide IS architectures were developed as part of the corporate policy are now finding their position has scarcely changed. Total Information Systems Management illustrates how this lack of progress can in some way be attributed to the gulf which has been created between IT and business management. This gulf has arisen due to an obscurity in the distribution of responsibility in large firms and a lack of rigour in the implementation of ambitious plans. Based on empirical research the authors elaborate the important concepts of IS management. They provide a pragmatic and fully integrated system of documents and functions, as well as an organizational model which is aimed at bringing synergy to the implementation and management of IS within the organization. Total Information Systems Management: A European Approach will be of great value to managers of IS units in middle- and large-sized enterprises and to researchers in the field of information management and business administration. Advanced students on information management and business studies courses will also find the book of interest.