Beyond Performance Management

Beyond Performance Management
Author: Jeremy Hope
Publisher: Harvard Business Press
Total Pages: 406
Release: 2012-01-24
Genre: Business & Economics
ISBN: 1422142264

There’s a bewildering array of management tools out there. And they all promise to help you excel at the toughest parts of your job: defining your organization’s strategic direction, managing customers and costs, and boosting workforce performance. But just 30 percent of these tools deliver as intended. Why? As Jeremy Hope and Steve Player reveal in Beyond Performance Management, while many tools are sound in theory, they’re misused by most organizations. For example, executives buy and implement a tool without first asking, “What problem are we trying to solve?” And they use tools to command and control frontline teams, not empower them—a serious and costly mistake. In this eminently useful, clear-eyed book, the authors critically review dozens of well-known management tools—from mission statements, balanced scorecards, and rolling forecasts to key performance indicators, Six Sigma, and performance appraisals. They explain how to select the right tools for your organization, how to implement them correctly, and how to extract maximum value from each. Brimming with rigorous analysis and solid advice, Beyond Performance Management helps you swiftly gauge the value of each management tool, as well as navigate the increasingly crowded field of offerings—so the tools you select deliver fully on their promise.

Monitoring Business Performance

Monitoring Business Performance
Author: Per Lind
Publisher: Routledge
Total Pages: 247
Release: 2014-07-11
Genre: Business & Economics
ISBN: 113504497X

The idea of using models to inform business practice seems appealing, as it suggests the abstraction and control of a large, complex subject by means of a smaller, easily manipulated mechanism. In reality, however, many models prove inadequate when translated into business methods. Monitoring Business Performance – Models, Methods and Tools elucidates how the assumptions and perceptions that guide performance assessment are often based on models that are poor interpretations and descriptions of reality. In this book, the author scrutinizes the models underlying a number of well-known business methods and tools, and sheds light on the assumptions and subjective perceptions that undermine their effectiveness. In doing so, he offers a unique criticism of accepting business models without questioning their relevance and applicability, and highlights the need to treat models as hypotheses, rather than as certainties.

Systems Performance

Systems Performance
Author: Brendan Gregg
Publisher: Pearson Education
Total Pages: 777
Release: 2014
Genre: Business & Economics
ISBN: 0133390098

The Complete Guide to Optimizing Systems Performance Written by the winner of the 2013 LISA Award for Outstanding Achievement in System Administration Large-scale enterprise, cloud, and virtualized computing systems have introduced serious performance challenges. Now, internationally renowned performance expert Brendan Gregg has brought together proven methodologies, tools, and metrics for analyzing and tuning even the most complex environments. Systems Performance: Enterprise and the Cloud focuses on Linux(R) and Unix(R) performance, while illuminating performance issues that are relevant to all operating systems. You'll gain deep insight into how systems work and perform, and learn methodologies for analyzing and improving system and application performance. Gregg presents examples from bare-metal systems and virtualized cloud tenants running Linux-based Ubuntu(R), Fedora(R), CentOS, and the illumos-based Joyent(R) SmartOS(TM) and OmniTI OmniOS(R). He systematically covers modern systems performance, including the "traditional" analysis of CPUs, memory, disks, and networks, and new areas including cloud computing and dynamic tracing. This book also helps you identify and fix the "unknown unknowns" of complex performance: bottlenecks that emerge from elements and interactions you were not aware of. The text concludes with a detailed case study, showing how a real cloud customer issue was analyzed from start to finish. Coverage includes - Modern performance analysis and tuning: terminology, concepts, models, methods, and techniques - Dynamic tracing techniques and tools, including examples of DTrace, SystemTap, and perf - Kernel internals: uncovering what the OS is doing - Using system observability tools, interfaces, and frameworks - Understanding and monitoring application performance - Optimizing CPUs: processors, cores, hardware threads, caches, interconnects, and kernel scheduling - Memory optimization: virtual memory, paging, swapping, memory architectures, busses, address spaces, and allocators - File system I/O, including caching - Storage devices/controllers, disk I/O workloads, RAID, and kernel I/O - Network-related performance issues: protocols, sockets, interfaces, and physical connections - Performance implications of OS and hardware-based virtualization, and new issues encountered with cloud computing - Benchmarking: getting accurate results and avoiding common mistakes This guide is indispensable for anyone who operates enterprise or cloud environments: system, network, database, and web admins; developers; and other professionals. For students and others new to optimization, it also provides exercises reflecting Gregg's extensive instructional experience.

BPF Performance Tools

BPF Performance Tools
Author: Brendan Gregg
Publisher: Addison-Wesley Professional
Total Pages: 2525
Release: 2019-11-27
Genre: Computers
ISBN: 0136624588

Use BPF Tools to Optimize Performance, Fix Problems, and See Inside Running Systems BPF-based performance tools give you unprecedented visibility into systems and applications, so you can optimize performance, troubleshoot code, strengthen security, and reduce costs. BPF Performance Tools: Linux System and Application Observability is the definitive guide to using these tools for observability. Pioneering BPF expert Brendan Gregg presents more than 150 ready-to-run analysis and debugging tools, expert guidance on applying them, and step-by-step tutorials on developing your own. You’ll learn how to analyze CPUs, memory, disks, file systems, networking, languages, applications, containers, hypervisors, security, and the kernel. Gregg guides you from basic to advanced tools, helping you generate deeper, more useful technical insights for improving virtually any Linux system or application. • Learn essential tracing concepts and both core BPF front-ends: BCC and bpftrace • Master 150+ powerful BPF tools, including dozens created just for this book, and available for download • Discover practical strategies, tips, and tricks for more effective analysis • Analyze compiled, JIT-compiled, and interpreted code in multiple languages: C, Java, bash shell, and more • Generate metrics, stack traces, and custom latency histograms • Use complementary tools when they offer quick, easy wins • Explore advanced tools built on BPF: PCP and Grafana for remote monitoring, eBPF Exporter, and kubectl-trace for tracing Kubernetes • Foreword by Alexei Starovoitov, creator of the new BPF BPF Performance Tools will be an indispensable resource for all administrators, developers, support staff, and other IT professionals working with any recent Linux distribution in any enterprise or cloud environment.

Powerful Performance Management

Powerful Performance Management
Author: John Mattone
Publisher: AMACOM
Total Pages: 53
Release: 2013-08-09
Genre: Business & Economics
ISBN: 0814432700

To survive in today’s hypercompetitive marketplace, leaders must find ways to elevate the performance of their employees. By continuously setting higher goals to strive for, strengthening employee competencies via coaching, and providing feedback to employees, leaders can create a positive performance cycle that leads to improved individual and team performance and, ultimately, stronger operating results for the organization. This action guide covers the three stages of performance management: goal-setting, coaching, and performance review. It includes step-by-step instructions and tips, the 10 elements of positive performance management, the five steps to preparing for a review, guidance on how to prepare the employees and engage them during the reviews, the most effective steps you can take to improve performance, and more.

Scaling Up Excellence

Scaling Up Excellence
Author: Robert I. Sutton
Publisher: Crown Currency
Total Pages: 368
Release: 2014-02-04
Genre: Business & Economics
ISBN: 0385347030

Wall Street Journal Bestseller "The pick of 2014's management books." –Andrew Hill, Financial Times "One of the top business books of the year." –Harvey Schacter, The Globe and Mail Bestselling author, Robert Sutton and Stanford colleague, Huggy Rao tackle a challenge that determines every organization’s success: how to scale up farther, faster, and more effectively as an organization grows. Sutton and Rao have devoted much of the last decade to uncovering what it takes to build and uncover pockets of exemplary performance, to help spread them, and to keep recharging organizations with ever better work practices. Drawing on inside accounts and case studies and academic research from a wealth of industries-- including start-ups, pharmaceuticals, airlines, retail, financial services, high-tech, education, non-profits, government, and healthcare-- Sutton and Rao identify the key scaling challenges that confront every organization. They tackle the difficult trade-offs that organizations must make between whether to encourage individualized approaches tailored to local needs or to replicate the same practices and customs as an organization or program expands. They reveal how the best leaders and teams develop, spread, and instill the right mindsets in their people-- rather than ruining or watering down the very things that have fueled successful growth in the past. They unpack the principles that help to cascade excellence throughout an organization, as well as show how to eliminate destructive beliefs and behaviors that will hold them back. Scaling Up Excellence is the first major business book devoted to this universal and vexing challenge and it is destined to become the standard bearer in the field.

HBR Guide to Performance Management (HBR Guide Series)

HBR Guide to Performance Management (HBR Guide Series)
Author: Harvard Business Review
Publisher: Harvard Business Press
Total Pages: 173
Release: 2017-06-20
Genre: Business & Economics
ISBN: 1633692795

Efficiently and effectively assess employees performance. Are your employees meeting their goals? Is their work improving over time? Understanding where your employees are succeeding—and falling short—is a pivotal part of ensuring you have the right talent to meet organizational objectives. In order to work with your people and effectively monitor their progress, you need a system in place. The HBR Guide to Performance Management provides a new multi-step, cyclical process to help you keep track of your employees' work, identify where they need to improve, and ensure they're growing with the organization. You'll learn to: Set clear employee goals that align with company objectives Monitor progress and check in regularly Close performance gaps Understand when to use performance analytics Create opportunities for growth, tailored to the individual Overcome and avoid burnout on your team Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.