Service America!

Service America!
Author: Karl Albrecht
Publisher: Grand Central Publishing
Total Pages: 228
Release: 1990
Genre: Business & Economics
ISBN: 9780446390927

The acclaimed bestseller that revolutionized the way American companies think about their customers, Service America! is a must-read for executives, entrepreneurs, and managers who want to catch the tidal wave of change sweeping the economy.

Service America in the New Economy

Service America in the New Economy
Author: Karl Albrecht
Publisher: McGraw-Hill Companies
Total Pages: 332
Release: 2002
Genre: Business & Economics
ISBN:

In this world of technological commerce customer loyalty is waning. This guide, using innovative techniques and methodologies combined with real-life examples, provides insight into strategies to confront the either do it bigger or do it better imperative and the truth of what service means.

Ford in the Service of America

Ford in the Service of America
Author: Timothy J. O’Callaghan
Publisher: McFarland
Total Pages: 210
Release: 2009-09-14
Genre: Business & Economics
ISBN:

"Ford Motor Company's products during World Wars I and II: jeeps, Eagle Boats, B-24 Liberators, squad tents, the ultra precision gun director, tanks, and aircraft engines. Details of how Ford produced each product are included. During both wars, Ford used precision manufacturing methods and innovative designs and procedures, increasing quality while lowering production costs"--Provided by publisher.

To Serve the Living

To Serve the Living
Author: Suzanne E. Smith
Publisher: Harvard University Press
Total Pages: 286
Release: 2010-06-01
Genre: Social Science
ISBN: 0674054644

For African Americans, death was never simply the end of life, and funerals were not just places to mourn. In the "hush harbors" of the slave quarters, African Americans first used funerals to bury their dead and to plan a path to freedom. Similarly, throughout the long - and often violent - struggle for racial equality in the twentieth century, funeral directors aided the cause by honoring the dead while supporting the living. To Serve the Living offers a fascinating history of how African American funeral directors have been integral to the fight for freedom.

To Serve My Country, to Serve My Race

To Serve My Country, to Serve My Race
Author: Brenda L. Moore
Publisher: NYU Press
Total Pages: 308
Release: 1997-08-01
Genre: History
ISBN: 9780814755877

I would have climbed up a mountain to get on the list [to serve overseas]. We were going to do our duty. Despite all the bad things that happened, America was our home. This is where I was born. It was where my mother and father were. There was a feeling of wanting to do your part. --Gladys Carter, member of the 6888th To Serve My Country, to Serve my Race is the story of the historic 6888th, the first United States Women's Army Corps unit composed of African-American women to serve overseas. While African-American men and white women were invited, if belatedly, to serve their country abroad, African-American women were excluded for overseas duty throughout most of WWII. Under political pressure from legislators like Adam Clayton Powell, Jr., the NAACP, the black press, and even President Roosevelt, the U.S. War Department was forced to deploy African-American women to the European theater in 1945. African-American women, having succeeded, through their own activism and political ties, in their quest to shape their own lives, answered the call from all over the country, from every socioeconomic stratum. Stationed in France and England at the end of World War II, the 6888th brought together women like Mary Daniel Williams, a cook in the 6888th who signed up for the Army to escape the slums of Cleveland and to improve her ninth-grade education, and Margaret Barnes Jones, a public relations officer of the 6888th, who grew up in a comfortable household with a politically active mother who encouraged her to challenge the system. Despite the social, political, and economic restrictions imposed upon these African-American women in their own country, they were eager to serve, not only out of patriotism but out of a desire to uplift their race and dispell bigoted preconceptions about their abilities. Elaine Bennett, a First Sergeant in the 6888th, joined because "I wanted to prove to myself and maybe to the world that we would give what we had back to the United States as a confirmation that we were full- fledged citizens." Filled with compelling personal testimony based on extensive interviews, To Serve My Country is the first book to document the lives of these courageous pioneers. It reveals how their Army experience affected them for the rest of their lives and how they, in turn, transformed the U.S. military forever.

Called to Serve

Called to Serve
Author: Margaret M. McGuinness
Publisher: NYU Press
Total Pages: 278
Release: 2015-12
Genre: Religion
ISBN: 0814795579

For many Americans, nuns and sisters are the face of the Catholic Church. Far more visible than priests, Catholic women religious teach at schools, found hospitals, offer food to the poor, and minister to those in need. Their work has shaped the American Catholic Church throughout its history. McGuinness provides the reader with an overview of the history of Catholic women religious in American life, from the colonial period to the present.

To Protect and Serve

To Protect and Serve
Author: Norm Stamper
Publisher: Bold Type Books
Total Pages: 336
Release: 2016-06-07
Genre: Political Science
ISBN: 1568585411

The police in America belong to the people -- not the other way around. Yet millions of Americans experience their cops as racist, brutal, and trigger-happy: an overly aggressive, militarized enemy of the people. For their part, today's officers feel they are under siege -- misunderstood, unfairly criticized, and scapegoated for society's ills. Is there a fix? Former Seattle Police Chief Norm Stamper believes there is. Policing is in crisis. The last decade has witnessed a vast increase in police aggression, misconduct, and militarization, along with a corresponding reduction in transparency and accountability. It is not just noticeable in African American and other minority communities -- where there have been a series of high-profile tragedies -- but in towns and cities across the country. Racism -- from raw, individualized versions to insidious systemic examples -- appears to be on the rise in our police departments. Overall, our police officers have grown more and more alienated from the people they've been hired to serve. In To Protect and Serve, Stamper delivers a revolutionary new model for American law enforcement: the community-based police department. It calls for fundamental changes in the federal government's role in local policing as well as citizen participation in all aspects of police operations: policymaking, program development, crime fighting and service delivery, entry-level and ongoing education and training, oversight of police conduct, and -- especially relevant to today's challenges -- joint community-police crisis management. Nothing will ever change until the system itself is radically restructured, and here Stamper shows us how.

Military Service and American Democracy

Military Service and American Democracy
Author: William A. Taylor
Publisher: Modern War Studies (Hardcover)
Total Pages: 0
Release: 2016
Genre: History
ISBN: 9780700623204

Chronicles the changing nature of American military service from World War II to the Iraq and Afghanistan Wars, including who serves and how. It argues that military service plays a vital role in American democracy, both abroad and at home.

Inside a U.S. Embassy

Inside a U.S. Embassy
Author: Shawn Dorman
Publisher: Potomac Books, Inc.
Total Pages: 284
Release: 2011
Genre: Political Science
ISBN: 1612344674

Inside a U.S. Embassy is widely recognized as the essential guide to the Foreign Service. This all-new third edition takes readers to more than fifty U.S. missions around the world, introducing Foreign Service professionals and providing detailed descriptions of their jobs and firsthand accounts of diplomacy in action. In addition to profiles of diplomats and specialists around the world-from the ambassador to the consular officer, the public diplomacy officer to the security specialist-is a selection from more than twenty countries of day-in-the-life accounts, each describing an actual day on.

America's National Park System

America's National Park System
Author: Lary M. Dilsaver
Publisher: Rowman & Littlefield
Total Pages: 507
Release: 2016-02-18
Genre: Science
ISBN: 1442256842

Now in a fully updated edition, this invaluable reference work is a fundamental resource for scholars, students, conservationists, and citizens interested in America's national park system. The extensive collection of documents illustrates the system's creation, development, and management. The documents include laws that established and shaped the system; policy statements on park management; Park Service self-evaluations; and outside studies by a range of scientists, conservation organizations, private groups, and businesses. A new appendix includes summaries of pivotal court cases that have further interpreted the Park Service mission.