The Pfeiffer Book Of Successful Communication Skill Building Tools
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Author | : Elaine Biech |
Publisher | : John Wiley & Sons |
Total Pages | : 515 |
Release | : 2007-09-24 |
Genre | : Business & Economics |
ISBN | : 0470184981 |
Year after year, consultants, trainers, and human resource professionals have come to rely on The Pfeiffer Annuals to provide them with the most current and quality tools on a wide variety of topics. In this book, editor Elaine Biech and contributors to the Annuals have honed in on the important theme of team building to create the first topic-specific book in The Pfeiffer Annuals series. The Pfeiffer Book of Successful Team-Building Tools, 2nd Edition, includes an innovative ten-block model for building a high-performance team and draws on the best-on-the-topic articles from thirty-five years of Annuals volumes.
Author | : Jack Gordon |
Publisher | : John Wiley & Sons |
Total Pages | : 466 |
Release | : 2007-11-05 |
Genre | : Business & Economics |
ISBN | : 0470181818 |
The Pfeiffer Book of Successful Leadership Development Tools is organized into three sections: Presentations and Discussions (articles); Experiential Learning Activities; and Inventories, Questionnaires, and Surveys. These selections represent the all-time best the Pfeiffer Annuals and Handbooks have to offer on the topic. The Pfeiffer Book of Successful Leadership Development Tools · Includes an overview of management theorists who have shaped modern thought about organizations and leadership · Contains complete, ready-made training exercises designed to meet a variety of needs for different audiences · Offers inventories that include questionnaires and instruments that help people clarify their own beliefs about leadership
Author | : Vincent T. Covello |
Publisher | : John Wiley & Sons |
Total Pages | : 450 |
Release | : 2021-12-10 |
Genre | : Technology & Engineering |
ISBN | : 1119081793 |
COMMUNICATING IN R!SK, CRISIS, AND HIGH STRESS SITUATIONS LEARN THE UNIFYING PRINCIPLES BEHIND RISK, CRISIS, AND HIGH STRESS COMMUNICATION WITH THIS STATE-OF-THE-ART REFERENCE WRITTEN BY A MAJOR LEADER IN THE FIELD Communicating in Risk, Crisis, and High Stress Situations: Evidence-Based Strategies and Practice is about communicating with people in the most challenging circumstances: high stress situations characterized by high risks and high stakes. The ability to communicate effectively in a high stress situation is an essential communication competency for managers, engineers, scientists, and professionals in every field who can be thrust into demanding situations complicated by stress. Whether you are confronting an external crisis, an internal emergency, or leading organizational change, this book was written for you. Communicating in Risk, Crisis, and High Stress Situations brings together in one resource proven scientific research with practical, hands-on guidance from a world leader in the field. The book covers such critical topics as trust, stakeholder engagement, misinformation, messaging, and audience perceptions in the context of stress. This book is uniquely readable, thorough, and useful, thanks to features that include: Evidence-based theories and concepts that underlie and guide practice Tools and guidelines for practical and effective planning and application Experience-based advice for facing challenges posed by mainstream and social media Provocative case studies that bring home the key principles and strategies Illuminating case diaries that use the author’s breadth and depth of experience to create extraordinary learning opportunities The book is a necessity for managers, engineers, scientists, and others who must communicate difficult technical concepts to a concerned public. It also belongs on the bookshelves of leaders and communicators in public and private sector organizations looking for a one-stop reference and evidence-based practical guide for communicating effectively in emotionally charged situations. Written by a highly successful academic, consultant, and trainer, the book is also designed as a resource for training and education.
Author | : Michael J. Stahl |
Publisher | : SAGE Publications |
Total Pages | : 665 |
Release | : 2003-10-21 |
Genre | : Medical |
ISBN | : 1452265240 |
"The most comprehensive one-volume reference work on health care management published in the last 10 years, this work brings together much useful information and will appeal to a broad audience. Health science libraries, college libraries, and large public libraries will want to invest in this title." --BOOKLIST "This volume should be considered by academic and public libraries with large healthcare management or business collections as the only current reference on this topic." --LIBRARY JOURNAL "The Encyclopedia of Health Care Management would be useful for those involved in any aspect of health care, whether as a student, instructor, practitioner, researcher, or administrator. This book would be of great use in reference collections at public, university, hospital, and corporate libraries." --E-STREAMS Health care is one of today′s most discussed and debated topics. From issues such as accessibility to costs to quality, the debates range widely among doctors, patients, employers, and insurers. A popular topic in political campaigns and the media, health care and health care management is also a quiet and unremitting concern in the private and personal lives of individuals who worry about someday having to choose between food and prescription drugs. For this reason, in today′s health care industry, good business practices may be as important as the practice of medicine in assuring the continued health of the industry. The Encyclopedia of Health Care Management will prove invaluable to libraries serving students and professionals in health and business. It will also be an essential reference for physicians, providers and their employees, and students and professors in health and management for responsible and successful practice and administration in the health care industry. This encyclopedia is the most comprehensive reference work on the business of health care, with up-to-date information across a broad range of issues affecting every aspect of the industry and the people it serves, employs, and influences. Key Features The most comprehensive reference work on health care management Broad range of timely topics, spanning academic, corporate and governmental arenas Over 600 entries More than 160 expert contributors in the fields of medicine, public health, and business Tables on Health Care Acronyms Medical Degrees Medical Legislation Medical Organizations Medical Specialties About the Editor Michael J. Stahl, Ph.D. is Director of the Physician Executive MBA Program and Distinguished Professor of Management in the College of Business at the University of Tennessee, Knoxville. Dr. Stahl received his B.S. in Electrical Engineering from the State University of NY at Buffalo and his Ph.D. in Management from Rensselaer Polytechnic Institute. From 1982-1989, Stahl was Head of the Management Department at Clemson University He was Associate Dean in the College of Business at the University of Tennessee from 1989-1997. Dr. Stahl has published over 50 journal articles in a variety of areas including Strategic Management, TQ, and healthcare, as well as twelve books including Strategic Management, Perspectives in TQ, and The Physician′s Essential MBA. He teaches strategy and business planning in the Physician EMBA, Taiwan EMBA, and MBA Programs. Recommended Libraries Academic, Public, Special, Private/Corporate
Author | : Jeffrey Glanz |
Publisher | : Corwin Press |
Total Pages | : 153 |
Release | : 2005-10-13 |
Genre | : Education |
ISBN | : 1483363791 |
Use collaborative leadership strategies to attain heightened success with these best practices for team building, action research, and decision making.
Author | : Gjyn O'Toole |
Publisher | : Elsevier Health Sciences |
Total Pages | : 430 |
Release | : 2012-07-14 |
Genre | : Medical |
ISBN | : 0729581004 |
This text introduces health sciences students to the various interpersonal communication skills that are commonly used within health settings to establish relationships with clients and fellow professionals, and improve therapeutic outcomes. It focuses on developing self awareness and skills for use in health settings and covers the types of scenarios commonly encountered in health settings that are rarely covered in generic professional communication texts. Perspectives and examples are drawn from a wide range of health professions. The book includes activities that will enable students to reflect on their experiences and practice using the skills. - Ancillary package including MCQs - Scenarios - Reflection questions - Health professions focus - Specific chapters on - - communicating with indigenous peoples - Culturally appropriate communication - Reflective practice - Self awareness
Author | : Gjyn O'Toole |
Publisher | : Elsevier Health Sciences |
Total Pages | : 528 |
Release | : 2024-09-03 |
Genre | : Medical |
ISBN | : 0729598438 |
Essential guide to better communication in practice Communication is a core skill for all healthcare professionals, regardless of their specific discipline. The fifth edition of Communication: Core Interpersonal Skills for Healthcare Professionals provides a comprehensive introduction that will be invaluable for students undertaking any training program in health. The book guides students toward an understanding of all the basic communication techniques and skills they will need in practice. They will learn to develop self-awareness about the impact their words and actions might have on others, use a person-centred model to reconstruct their communication style and approach, and then apply their new knowledge and skills to real-life scenarios. Easy to read and logically ordered over four sections, this book will guide students towards developing lifelong communication skills that will ultimately enable optimal person-centred care, successful therapeutic relationships and positive patient outcomes. - A focus on person-centred care and culturally responsive communication - Assists students to reflect on their personal communication style and habits, then learn and practise strategies and skills to enhance future communication in practice - Builds confidence in communication through activities, scenarios and case studies - Explores communication with Indigenous peoples to improve healthcare outcomes - Includes digital communication – overviews and tips on navigating professional and personal electronic media - Scenarios, case studies, individual and group activities, role-plays and end-of-chapter questions support learning - Straightforward language makes learning accessible for students in all health disciplines - Student and instructor resources, including companion EAQ, companion video resource Stories in Healthcare Communication, quizzes, semester planner and a tutorial guide contribute to engaging students New to this edition - New chapter on the requirements of communication within multidisciplinary or interprofessional teams - Fully updated to reflect the latest research - Updated references throughout the text to reflect current discussion and requirements of communication in healthcare Instructor resources on Evolve: - PowerPoint slides - Semester planner - Tutorial activities - Testbank (MCQs) - Image collection Student and Instructor resources on Evolve: - Answers to end-of-chapter review questions - Student quiz (MCQ + T/F)
Author | : Gjyn O'Toole |
Publisher | : Elsevier Health Sciences |
Total Pages | : 424 |
Release | : 2016-07-01 |
Genre | : Medical |
ISBN | : 0729585794 |
New chapter focusing solely on electronic communication – the advantages and disadvantages plus strategies for appropriate use of social media New chapter exploring the importance of ‘one way’ documentation, professional writing and conduct New scenarios and activities – 49 scenarios present realistic situations and individuals that health professionals encounter, encouraging the reader to actively explore circumstances and needs
Author | : Merianne Liteman |
Publisher | : John Wiley & Sons |
Total Pages | : 560 |
Release | : 2012-06-29 |
Genre | : Business & Economics |
ISBN | : 1118429486 |
Based on the best-selling first edition, this greatly expanded and updated version contains forty-seven new activities, more information about how to design and lead retreats, and additional suggestions for how to recover when things go wrong. A CD-ROM allows you to print out chapters for distribution to key leaders, duplicate templates, and produce handouts for specific exercises. Whether you're planning to lead an offsite retreat for the first time or the ninety-ninth time, this easy-to-use, one-stop resource provides: Step-by-step instructions for leading a wide variety of tested exercises. Insight into establishing effective working relationships with clients. Information on what to include in your retreat designs. Suggestions for encouraging participants to speak up and play an active role. Tools for managing conflict. Guidance on making decisions during a retreat and changing course when necessary. Strategies for developing and implementing action plans. Tips for follow-up so you can keep the change train on track. Order your copy of this practical guide today!
Author | : Timothy M. Franz |
Publisher | : John Wiley & Sons |
Total Pages | : 376 |
Release | : 2012-05-21 |
Genre | : Psychology |
ISBN | : 1405186771 |
Organizations thrive or struggle as a result of interactions among team members. To optimize the performance of teams, Group Dynamics and Team Interventions bridges the gap between the most up-to-date academic research findings about group behavior and real-life practice. Chapters summarize the theories behind group and team behavior while offering proven application and intervention techniques that can be utilized in workplace settings. Topics addressed include team formation and development; understanding culture and team diversity; improving team cohesion, decision making, and problem solving; managing and reducing team conflict; team leadership, power, and influence; and others. Brief case studies and interventions that illustrate each theory help to enhance the clarity of the topics. Group Dynamics and Team Interventions will benefit academics and practitioners alike, who gain from a better understanding of the dynamics that inform team behavior, along with assessment tools and practical intervention techniques to create and maintain a high-performing team.