The Performance Appraisal Tool Kit

The Performance Appraisal Tool Kit
Author: Paul Falcone
Publisher: HarperChristian + ORM
Total Pages: 259
Release: 2013-05-15
Genre: Business & Economics
ISBN: 0814432646

The key difference between a highly successful organization and one that just merely reaches its quarterly goals--most of the time--might very well be how they address performance reviews. Are they just a perfunctory, annual “check-off,” with no other goal than to justify salary increases, or does the organization truly know how to manage and measure its employees’ performances to best impact a company’s bottom line? In The Performance Appraisal Tool Kit, you will discover a customizable appraisal template covering the essential areas of performance and conduct and learn how they can adapt it to fit varying business strategies. After all, every organization is a unique entity, therefore, the performance appraisal plan must also be unique to its company. To find the process that best increases efficiency and effectiveness in your workplace, learn how to: Profile ideal employee performance and behavior Design competencies that power performance, both at the individual and enterprise level Drive future change by setting your organization's strategic direction Retool the appraisal as needed to ratchet up expectations over time There’s nothing more valuable to a company in the long-term than a motivated and dedicated workforce. The Performance Appraisal Tool Kit gives you the resources you need to construct a performance appraisal program that will accommodate market changes, revised priorities, and increasing productivity targets--and in the end, will lift your organization to a higher level.

The Performance Appraisal Question and Answer Book

The Performance Appraisal Question and Answer Book
Author: Richard C. Grote
Publisher: AMACOM/American Management Association
Total Pages: 260
Release: 2002
Genre: Business & Economics
ISBN: 9780814426692

Most managers hate conducting performance appraisal discussions. What's worse, few feel confident in their ability to accurately assess the performance of a subordinate. In The Performance Appraisal Question and Answer Book, expert Dick Grote answers over 100 of the most common -- and most difficult -- questions about this vitally important but often misunderstood and misused tool, including:* How should I react when an employee starts crying during the appraisal discussion . . . or gets mad at me?* Which is more important -- the results the person achieved or the way she went about doing the.

Designing Performance Appraisal Systems

Designing Performance Appraisal Systems
Author: Allan M. Mohrman, Jr.
Publisher: Jossey-Bass
Total Pages: 264
Release: 1989-04-06
Genre: Business & Economics
ISBN:

A comprehensive guide to planning, designing, and implementing appraisal systems that are tailored to meet an organization's real needs. For human resource professionals and managers, the authors show how to define performance, who should measure it, who should give and receive feedback, and how often appraisals should be made. They examine and evaluate the common approaches to appraisals--those oriented to the performer, the behavior, the result, or the situation--and shows how they can be integrated into an effective system.

The Management Training Tool Kit

The Management Training Tool Kit
Author: Alan Clardy
Publisher: AMACOM
Total Pages: 240
Release: 2012-06-29
Genre: Business & Economics
ISBN: 0814432247

Most people learn best through experience, which is why new managers often feel ill-equipped to resolve the frustrations, setbacks, conflicts, and concerns of the people on their team. The Management Training Tool Kit includes all the essential tools to help you face even the most advanced leadership challenges and avoid embarrassing blunders. Psychology professor Alan Clardy supplies thirty-five real-life case studies that explore the important lessons learned by other experienced professionals, including how to troubleshoot plummeting morale, interpersonal conflict, decreased productivity, disruptive employees, sexual harassment claims, and more. With probing discussion questions that help pinpoint core issues, practical solutions that can be used to resolve problems, role-playing analysis exercises that bring the case studies to life, and an inventory to help you assess your unique management style, you’ll gain the skills needed to guide your team through trials and on to success. New managers tossed to the front lines with absolutely no experience are bound to make some mistakes. But The Management Training Tool Kit will help leaders adeptly overcome any obstacle.

Feedback Toolkit

Feedback Toolkit
Author: Rick Maurer
Publisher: CRC Press
Total Pages: 78
Release: 2011-01-14
Genre: Business & Economics
ISBN: 1439877114

This book provides expert guidance on using feedback as a performance improvement tool. It includes many simple tools readers can use to improve feedback in their work unit. The book suggests that feedback works best when the giver and receiver realize that they are in a dance together.

How to Say Anything to Anyone

How to Say Anything to Anyone
Author: Shari Harley
Publisher: Greenleaf Book Group
Total Pages: 177
Release: 2013-01-07
Genre: Business & Economics
ISBN: 1608325598

Take charge of your career by taking charge of your business relationships and communication skills. We all know how it feels when our colleagues talk about us but not to us. It's frustrating, and it creates tension. When effective communication is missing in the workplace, employees feel like they're working in the dark. Leaders don't have crucial conversations; managers are frustrated when outcomes are not what they expect; and employees often don’t get positive feedback or constructive feedback. Many of us remain passive against poor communication habits and communication barriers, hoping that business communication will miraculously improve--but it won't. Business communication and relationships won’t improve without skills and effort. The people you work with can work with you, around you, or against you. How people work with you depends on the business relationships you cultivate. Do your colleagues trust you? Can they speak openly to you when projects and tasks go awry? Do you have effective communication skills? Take charge of your career by eliminating communication barriers and taking charge of your business relationships. Make your work environment less tense and more productive by improving communication skills. Set relationship expectations, work with people how they like to work, and give positive feedback and constructive feedback. In How to Say Anything to Anyone, you'll learn how to: - ask for what you want at work - improve communication skills - strengthen all types of working relationships - reduce the gossip and drama in your office - tell people when you’re frustrated and have difficult conversations in a way that resonates - take action on your ideas and feelings - get honest positive feedback and constructive feedback on your performance Harley shares the real-life stories of people who have struggled to get what they want at work. With her clear and specific business communication roadmap in hand, Harley enables you to improve communication skills and create the career and business relationships you really want--and keep them.

Clinical Practice Guidelines We Can Trust

Clinical Practice Guidelines We Can Trust
Author: Institute of Medicine
Publisher: National Academies Press
Total Pages: 217
Release: 2011-06-16
Genre: Medical
ISBN: 030921646X

Advances in medical, biomedical and health services research have reduced the level of uncertainty in clinical practice. Clinical practice guidelines (CPGs) complement this progress by establishing standards of care backed by strong scientific evidence. CPGs are statements that include recommendations intended to optimize patient care. These statements are informed by a systematic review of evidence and an assessment of the benefits and costs of alternative care options. Clinical Practice Guidelines We Can Trust examines the current state of clinical practice guidelines and how they can be improved to enhance healthcare quality and patient outcomes. Clinical practice guidelines now are ubiquitous in our healthcare system. The Guidelines International Network (GIN) database currently lists more than 3,700 guidelines from 39 countries. Developing guidelines presents a number of challenges including lack of transparent methodological practices, difficulty reconciling conflicting guidelines, and conflicts of interest. Clinical Practice Guidelines We Can Trust explores questions surrounding the quality of CPG development processes and the establishment of standards. It proposes eight standards for developing trustworthy clinical practice guidelines emphasizing transparency; management of conflict of interest ; systematic review-guideline development intersection; establishing evidence foundations for and rating strength of guideline recommendations; articulation of recommendations; external review; and updating. Clinical Practice Guidelines We Can Trust shows how clinical practice guidelines can enhance clinician and patient decision-making by translating complex scientific research findings into recommendations for clinical practice that are relevant to the individual patient encounter, instead of implementing a one size fits all approach to patient care. This book contains information directly related to the work of the Agency for Healthcare Research and Quality (AHRQ), as well as various Congressional staff and policymakers. It is a vital resource for medical specialty societies, disease advocacy groups, health professionals, private and international organizations that develop or use clinical practice guidelines, consumers, clinicians, and payers.

Performance Evaluation

Performance Evaluation
Author: Ingrid J. Guerra-López
Publisher: John Wiley & Sons
Total Pages: 322
Release: 2012-07-20
Genre: Education
ISBN: 1118504895

Performance Evaluation is a hands-on text for practitioners, researchers, educators, and students in how to use scientifically-based evaluations that are both rigorous and flexible. Author Ingrid Guerra-López, an internationally-known evaluation expert, introduces the foundations of evaluation and presents the most applicable models for the performance improvement field. Her book offers a wide variety of tools and techniques that have proven successful and is organized to illustrate evaluation in the context of continual performance improvement.

Radical Candor

Radical Candor
Author: Kim Malone Scott
Publisher: Macmillan
Total Pages: 375
Release: 2017-03-28
Genre: Business & Economics
ISBN: 1760553026

Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.

Grasping the Nettle

Grasping the Nettle
Author: Anthony Dance
Publisher: ShieldCrest
Total Pages: 155
Release: 2014-08-25
Genre: Business & Economics
ISBN: 1910176273

A step by step guide to tackling Poor Performance, Unacceptable Behaviour and Poor Attendance in the Workplace. Any manager can manage good people, you only have to point them in the right direction and leave them to get on with job. Any manager can manage a gross misconduct situation because there are nearly always clear facts to work on and a clear process to follow. Poor performance however is not so easy because there are often unclear facts to work on and there is no recognised process to follow; until now! Use the performance management tools outlined in this book and follow the GRASPING the Nettle steps and you will be able to address poor performance issues fairly and professionally. GRASPING the poor performance nettle. Did you know that it is possible to grasp a stinging nettle without getting stung? All you need to do is grab hold of it boldly, quickly and by using the right technique. Tackling poor performance or poor behaviour should be approached in the same way. Confront a performance or behaviour issue quickly, confidently, and in the right manner, and it is possible to do this (the most difficult and challenging of all management tasks) without too much pain. Read and digest the critical information outlined in this manager development book and follow the Grasping the Nettle steps and you will find that tackling poor performance is not as difficult as you may think. This is a must read for all people managers because by using the unique procedures, tips and techniques outlined in this book, you will be able to address performance issues effectively, professionally, fairly and reasonably. Reading this book before tackling a performance issue will certainly minimise the risk of complaints, grievances and spurious tribunal claims.