The Managing Difficult Participants Pocketbook
Download The Managing Difficult Participants Pocketbook full books in PDF, epub, and Kindle. Read online free The Managing Difficult Participants Pocketbook ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!
| Author | : John Townsend |
| Publisher | : Management Pocketbooks |
| Total Pages | : 98 |
| Release | : 2010-01-01 |
| Genre | : Business & Economics |
| ISBN | : 1907078592 |
A collection of 24 portraits of 'difficult' participants encountered on training courses and at meetings. Meet the Trapper, the Griper, the Silent Cynic, the Whisperer and their many friends. Learn how to cope with them using such techniques as 'blockbusting', 'psychological judo', 'reframing', 'self-revelation' and 'confrontation'. Cartoons of the characters add to the humorous approach and there are four mini case studies. "I loved the book. It shows such a great variety of ways to deal with challengers."
| Author | : John Townsend |
| Publisher | : Pocketbooks |
| Total Pages | : 94 |
| Release | : 2007-06 |
| Genre | : Occupational training |
| ISBN | : 9781903776810 |
A pocketful of tips on how to handle challengers at training courses and meetings.
| Author | : |
| Publisher | : |
| Total Pages | : |
| Release | : 2004 |
| Genre | : Interpersonal relations |
| ISBN | : |
| Author | : John Townsend |
| Publisher | : |
| Total Pages | : |
| Release | : 2010 |
| Genre | : Interpersonal relations |
| ISBN | : |
| Author | : John Townsend |
| Publisher | : |
| Total Pages | : 92 |
| Release | : 1994 |
| Genre | : Business presentations |
| ISBN | : 9781870471190 |
A collection of 24 portraits of "difficult" participants encountered on training courses and at meetings, and how to cope with them.
| Author | : John Townsend |
| Publisher | : Pocketbooks |
| Total Pages | : 96 |
| Release | : 2004-03 |
| Genre | : Communication |
| ISBN | : 9781903776223 |
The Challengers Pocketbook is a collection of 24portraits of 'difficult' participants encountered ontraining courses and at meetings. Meet the Trapper, theGriper, the Silent Cynic, the Whisperer and their manyfriends. Learn how to cope with them using suchtechniques as 'blockbusting', 'psychological judo','reframing', 'self-revelation' ......
| Author | : John Townsend |
| Publisher | : |
| Total Pages | : 132 |
| Release | : 1999 |
| Genre | : Business & Economics |
| ISBN | : 9781579220204 |
With international sales now exceeding 40,000 copies, this best seller by John Townsend takes a succinct, practical approach to all aspects of structuring and delivering a training course or seminar. It covers learning theory, learning environment, techniques for opening and closing the session, the right equipment and how to use it, preparation, delivery and group exercises.
| Author | : Ian Fleming |
| Publisher | : Management Pocketbooks |
| Total Pages | : 115 |
| Release | : 2014-01-01 |
| Genre | : Business & Economics |
| ISBN | : 1908284404 |
Author Ian Fleming directs the 'Developing People Pocketbook' at full time trainers and managers with staff training as part of their jobs. He deals with training needs identification, the pros and cons of different training methods, learning styles and learning blocks, finding and briefing external trainers, assessing the outcome and applying the learning. Reviewing an earlier edition of this title, Training Education Employment Journal wrote: 'A worthy overview of training needs identification, design, delivery and evaluation. Read this and you could save many hours ploughing through far less accessible tomes on the subject'.
| Author | : Angelena Boden |
| Publisher | : Management Pocketbooks |
| Total Pages | : 114 |
| Release | : 2015-09-16 |
| Genre | : Business & Economics |
| ISBN | : 1907077790 |
You will buy The Problem Behaviour Pocketbook whether you like it or not! The bully is one of a number of bad behavioural types found in the workplace. There are those that play the martyr ('I suppose I'll have to do it'), those that only see things their way (described by the author as 'Narcissists'), saboteurs who do nothing (the so-called 'passive-aggressive' types), persistent fault-finders, clams and chatterers, moaners, whiners, whingers and numerous others. The author lists them all, identifies the likely causes and effects and explains how to identify and deal with the problems. Described by one book reviewer as a '20 minute eye opener'.
| Author | : Tora Estep |
| Publisher | : ASTD |
| Total Pages | : 0 |
| Release | : 2004-08-30 |
| Genre | : Business & Economics |
| ISBN | : 9781562863838 |
Ever walked away from a training session frustrated, tired, and angry because large portions of the session were spent trying to deal with a participant who didn't want to participate and was keen to let you know how much he or she didn't want to participate? Have you ever felt like you lost your whole group, because a couple of people were chatting away, or because someone was monopolizing the conversation, or because someone was heckling you all day?Then this Infoline is for you. It provides a checklist to help you prepare for sessions so you can anticipate trouble and plan to deal with it, stop difficult behaviors before they even start, and understand how to adjust your reactions so as to not make the situation worse. You'll also learn about some common unpleasant behaviors as well as ways to think about and handle them effectively.
