Consumer Rights and Protection in India

Consumer Rights and Protection in India
Author: Mohammed Kamalun Nabi
Publisher:
Total Pages: 0
Release: 2015
Genre: Consumer protection
ISBN: 9788177084009

Consumer protection policies create an environment whereby the clients and customers receive satisfaction from the delivery of goods and services. One of the disquieting features of India's democracy is that an average Indian consumer continues to be in a pitiable condition due to poverty, illiteracy, ignorance, and general apathy. Adulterated food, spurious medicines, and sub-standard domestic appliances are pushed over the counter with ease. Unethical advertisements appear in print and electronic media. When it became imperative to protect the consumers from sub-standard goods and deficient services, and also provide relief by way of compensation, India's Consumer Protection Act was enacted in 1986. The objective of this Act is to offer better protection to the country's consumers against the fraudulent practices of suppliers. The Act provides for effective safeguards for consumers against various types of exploitation and unfair dealings, relying on mainly compensatory rather than punitive or preventive approach. This book examines the rights of consumers and the protective measures adopted in India and other countries. It specifically deals with the statutory measures for redressal of consumer grievances provided under the Consumer Protection Act, 1986. [Subject: India Studies, Economics, Business]

Consumer Policy Toolkit

Consumer Policy Toolkit
Author: OECD
Publisher: OECD Publishing
Total Pages: 126
Release: 2010-07-09
Genre:
ISBN: 9264079661

This book examines how markets have evolved and provides insights for improved consumer policy making. It explores, for the first time, how what we have learned through the study of behavioural economics is changing the way policy makers are addressing problems.

Personal Data in Competition, Consumer Protection and Intellectual Property Law

Personal Data in Competition, Consumer Protection and Intellectual Property Law
Author: Mor Bakhoum
Publisher: Springer
Total Pages: 569
Release: 2018-11-02
Genre: Law
ISBN: 3662576465

This book analyses the legal approach to personal data taken by different fields of law. An increasing number of business models in the digital economy rely on personal data as a key input. In exchange for sharing their data, online users benefit from personalized and innovative services. But companies’ collection and use of personal data raise questions about privacy and fundamental rights. Moreover, given the substantial commercial and strategic value of personal data, their accumulation, control and use may raise competition concerns and negatively affect consumers. To establish a legal framework that ensures an adequate level of protection of personal data while at the same time providing an open and level playing field for businesses to develop innovative data-based services is a challenging task.With this objective in mind and against the background of the uniform rules set by the EU General Data Protection Regulation, the contributions to this book examine the significance and legal treatment of personal data in competition law, consumer protection law, general civil law and intellectual property law. Instead of providing an isolated analysis of the different areas of law, the book focuses on both synergies and tensions between the different legal fields, exploring potential ways to develop an integrated legal approach to personal data.

Consumer Rights in Service Sector

Consumer Rights in Service Sector
Author: Vallanadu Narayanan Viswanathan
Publisher: Concept Publishing Company
Total Pages: 268
Release: 2008
Genre: Consumer protection
ISBN: 9788180695315

Papers presented at a national workshop held during 4-8 August 2005; in Indian context.

Doctors and Consumer Protection

Doctors and Consumer Protection
Author: Prakash N Chaudhary
Publisher: Notion Press
Total Pages: 318
Release: 2020-01-25
Genre:
ISBN: 9781647606022

Doctors and Consumer Protection: Law, Justice and Reality takes a comprehensive overview of the development of consumerism in India and at international level. It contains an overview of medical negligence cases and the principles of law laid down by consumer courts and judiciary in India. This book is the outcome of the author's well-researched dissertation of his doctoral thesis titled, "A Study of Efficacy of the Consumer Protection Act, 1986 in Relation to Private Medical Service in Pune." It also covers analysis of consumer cases and overall efficacy of Consumers' Disputes Redressal Agencies. The book puts forward the findings of the research and suggestions to the lawyers, voluntary consumer's organisations, patients, doctors, hospitals and the government to improve the state of affair in consumerism. Certain precautions are suggested to avoid consumer's litigations. The books explains how the Consumer Protection law works in India, especially in medical services. Attacks on doctors and hospitals by patient's relatives are a matter of concern in India today. Hence, harmonious and faithful relationship between doctors and patient-consumers is the need of the day. None of them can afford to be ignorant about their rights and duties. This book would sensitize doctors, patients, students, hospital authorities, academicians, consumer activists and government agencies on consumer protection.