The Future of Retail Banking

The Future of Retail Banking
Author: J. DiVanna
Publisher: Springer
Total Pages: 192
Release: 2003-11-06
Genre: Business & Economics
ISBN: 0230509568

This book arises from an event on the future of banking which included leading figures in the industry. It addresses current trends influencing competition including globalization, market structure, technology and demographics and how these will impact upon companies and their organization, business opportunities, revenue streams, branding and customer behaviour. It will also show banks how to develop strategic initiatives for future competition. This will represent essential thinking for the banking and financial services industry.

Bank 2.0

Bank 2.0
Author: Brett King
Publisher: Brett King
Total Pages: 38
Release: 2010
Genre: Business & Economics
ISBN: 9814302074

The financial crisis is just beginning for retail institutions. Ninety to ninety-five per cent of bank transactions are executed electronically today. The Internet, ATMs, call centres and smartphones have become mainstream for customers. But banks still classify these as alternative channels and maintain an organisation structure where Branch dominates thinking. Continued technology innovations, Web 2.0, social networking, app phones and mobility are also stretching traditional banking models to the limit. BANK 2.0 reveals why customer behaviour is so rapidly changing, how branches will evolve, why cheques are disappearing, and why your mobile phone will replace your wallet all within the next 10 years.

The Future of Retail Banking in Europe

The Future of Retail Banking in Europe
Author: Oonagh McDonald
Publisher: John Wiley & Sons
Total Pages: 208
Release: 2003-03-28
Genre: Business & Economics
ISBN: 0470855746

Within Europe, the banking sector is commencing a period of considerable change and consolidation. Advances in technology, competition from the non-banking sector, the introduction of the Euro, a European Central bank and, possibly, pan-European Regulation, combined with the challenge from US banks, increased mergers and changing practices means 21st century banking is changing immeasurably. The Future of Retail Banking in Europe is written in an accessible style by Oonagh McDonald and Kevin Keasey, two of the leading authorities in the field and includes: In-depth analysis of the banking structures in all the major European markets. Foreword by Guy Warren, Head of Banking, Europe, Unisys Corporation Unique insights into the industry from the CEOs of major European banks. The challenges being faced in the industry and predictions into what the future holds for retail banking in Europe. This book will be essential reading for middle and senior managers in the banking and financial service sectors, both suppliers and investors in the banking sector, and MBA students.

The Digital Banking Revolution

The Digital Banking Revolution
Author: Luigi Wewege
Publisher: Walter de Gruyter GmbH & Co KG
Total Pages: 138
Release: 2019-12-02
Genre: Business & Economics
ISBN: 1547401613

Emergent innovative financial technologies are profoundly changing the way in which we spend, move and manage our money, unlike ever before, and traditional retail banks are facing stiff competition. The global financial crisis in 2007–2009 led to large losses, and even the collapse of a significant number of established banks shaking the trust of financial customers worldwide. The Digital Banking Revolution is an insightful look at how financial technology and the rapid rise of financial technology companies have brought welcome changes offering flexibility to the banking industry. The book offers a unique perspective on the consumerization of retail banking services. It delves into the many changes that financial innovations have brought about in banking, the main financial disruptors, the new era of "banking on the go," and financial innovations from countries around the world before concluding with a discussion on the future of banking including optimizing structures, new strategies for business outcomes, and human resources in the digital era.

The Power of Mobile Banking

The Power of Mobile Banking
Author: Sankar Krishnan
Publisher: John Wiley & Sons
Total Pages: 192
Release: 2014-05-19
Genre: Business & Economics
ISBN: 1118914244

Today's tech-savvy consumers are demanding a more personal customer experience from their banks, and banks are discovering that mobile services deliver individualized, tailored experiences better than any other technology. The Power of Mobile Banking: How to Profit from the Revolution in Retail Financial Services gives banking and financial professionals a well-researched guide for becoming transformational leaders. These leaders can convert their traditional retail "branch" banks into streamlined systems that deliver personalized services to their customers' laptops, tablets, and smartphones. Written by Sankar Krishnan—a career banker and noted financial services industry thought leader—The Power of Mobile Banking includes strategies for adapting mobile banking practices that suit the needs of both developed and emerging markets. Krishnan also shows how bankers can make their products and services relevant to a new generation of digital natives. Krishnan explores the expanding mobile payment systems that offer a wealth of financial opportunities for banking institutions and includes information on the growth of e-commerce, which holds the potential for new and profitable ways for banks to engage with consumers. The Power of Mobile Banking outlines the practical aspects of adapting to a mobile banking strategy and shows how to put the right players in place to ensure the technology works seamlessly. Once in place, a great mobile system delivers excellent service and benefits to users, as well as real value and unique features that cement customer loyalty. The book also offers advice for bankers who want to increase their bottom line by delving into the world-wide prepaid card market. Krishnan includes a discussion on the risks and hazards of mobile banking and reveals the critical investments that banks must be willing to make in order to avoid losing customers to telecoms, retailers, and technology providers. The time for retail banking to prepare for the new paradigm is now and The Power of Mobile Banking is the guide for professionals who want to adapt, evolve, and succeed in this new mobile-driven world.

Retail and Digital Banking

Retail and Digital Banking
Author: John Henderson
Publisher: Kogan Page Publishers
Total Pages: 281
Release: 2018-10-03
Genre: Business & Economics
ISBN: 0749482729

Endorsed by the Chartered Banker Institute as core reading for the Personal and Private Banking module, Retail and Digital Banking looks at the changes that have occurred, including developments in onshore and offshore operations, call centres and the impact of technology and other critical factors in retail and digital banking. This book considers the evolution of retail banking services and the major role that technology has played in providing quality, cost-effective services to consumers. This fascinating text then goes on to offer expert thought leadership on the future of retail banking and what this could mean for existing established banks and disruptive new entrants. Retail and Digital Banking offers readers the opportunity to take a step back and consider the evolution of the sector in which they work and the tremendous level of change that has occurred over time for all operational activity. Retail and Digital Banking provides support for the Personal and Private Banking module assessment and features practical case studies from the banking sector. This essential text brings the journey of modern banking to life and considers what the future holds. Online supporting resources include a glossary and updates to regulation.

Financial Innovation in Retail and Corporate Banking

Financial Innovation in Retail and Corporate Banking
Author: Luisa Anderloni
Publisher: Edward Elgar Publishing
Total Pages: 353
Release: 2009-01-01
Genre: Business & Economics
ISBN: 1848447183

Discusses through a blend of theory and empirical research, the processes of innovation and the diffusion of new financial instruments. This book explores theoretical issues such as the relationship among financial innovation and market structure and the legal protection of financial innovation.

Fintech

Fintech
Author: International Monetary Fund
Publisher: International Monetary Fund
Total Pages: 73
Release: 2019-06-27
Genre: Business & Economics
ISBN: 1498321860

The paper finds that while there are important regional and national differences, countries are broadly embracing the opportunities of fintech to boost economic growth and inclusion, while balancing risks to stability and integrity.

Retail Banking

Retail Banking
Author: Keith Pond
Publisher:
Total Pages: 0
Release: 2013-11-08
Genre: Banks and banking
ISBN: 9781906403980

Since the second edition of Retail Banking, the world of banking has continued to go through radical change. The reputation of banks has fallen dramatically and now in many case bankers are seen as pariahs. Yet with many economies in the western world sluggish, the need for good banking is required more than ever and strangely many of the previous basics of banking are just as relevant today. This text is a user-friendly guide and introduction to the nature of retail banking in the modern financial services industry. The book comprehensively explains how banking works, covering subjects such as payment methods, fund transfers, collecting and paying banks and the principles of the banker-customer relationship. It covers the fundamental aspects of banking and the intermediation plus the need for balance between liquidity and profitability. It introduces the topic of lending, where some key credit risk tools are reviewed and applied, and basic securities, a vital "secondary repayment method" if credit default occurs. The book puts the topical area of retail banking into context for students, readers and bank staff alike.

AI and the Future of Banking

AI and the Future of Banking
Author: Tony Boobier
Publisher: John Wiley & Sons
Total Pages: 284
Release: 2020-04-09
Genre: Business & Economics
ISBN: 1119596149

An industry-specific guide to the applications of Advanced Analytics and AI to the banking industry Artificial Intelligence (AI) technologies help organisations to get smarter and more effective over time – ultimately responding to, learning from and interacting with human voices. It is predicted that by 2025, half of all businesses will be using these intelligent, self-learning systems. Across its entire breadth and depth, the banking industry is at the forefront of investigating Advanced Analytics and AI technology for use in a broad range of applications, such as customer analytics and providing wealth advice for clients. AI and the Future of Banking provides new and established banking industry professionals with the essential information on the implications of data and analytics on their roles, responsibilities and personal career development. Unlike existing books on the subject which tend to be overly technical and complex, this accessible, reader-friendly guide is designed to be easily understood by any banking professional with limited or no IT background. Chapters focus on practical guidance on the use of analytics to improve operational effectiveness, customer retention and finance and risk management. Theory and published case studies are clearly explained, whilst considerations such as operating costs, regulation and market saturation are discussed in real-world context. Written by a recognised expert in AI and Advanced Analytics, this book: Explores the numerous applications for Advanced Analytics and AI in various areas of banking and finance Offers advice on the most effective ways to integrate AI into existing bank ecosystems Suggests alternative and complementary visions for the future of banking, addressing issues like branch transformation, new models of universal banking and ‘debranding’ Explains the concept of ‘Open Banking,’ which securely shares information without needing to reveal passwords Addresses the development of leadership relative to AI adoption in the banking industry AI and the Future of Banking is an informative and up-to-date resource for bank executives and managers, new entrants to the banking industry, financial technology and financial services practitioners and students in postgraduate finance and banking courses.