The Disgruntled Employees Ultimate Handbook
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| Author | : Bryan Cahill |
| Publisher | : Trafford Publishing |
| Total Pages | : 68 |
| Release | : 2000 |
| Genre | : Business & Economics |
| ISBN | : 1552124746 |
The DisGruntled Employees' Ultimate Handbook is the first book written on workplace violence from the viewpoint of the employee, a DisGruntled Employee. It is a how-to book designed to avoid workplace violence and, at the same time, help the Disgruntled Employee get justice, all using legal techniques. Workplace violence is reaching epidemic proportions with 4,100 people assaulted every single day; more than 1.5 million people assaulted annually. Workplace violence is at the highest and bloodiest point it has ever been in history. The book takes the reader from 'Don't even pick up a gun' all the way to total satisfaction and the ability to get on with their life, or anywhere in between. The book covers everything: outrageous statistics, the documentation process, an employee's chain of command, free legal referrals, etc. There are over 150 phone numbers listed of different agencies to get help. If you, or any one you know, has ever had any trouble with your boss this is the book for you.
| Author | : Jim Harris |
| Publisher | : Amacom |
| Total Pages | : 0 |
| Release | : 2007-04-22 |
| Genre | : Employees |
| ISBN | : 9780814400364 |
Based on research into best practices at more than 250 companies, this breakthrough book shares how some of todays most progressive organizations are leveraging their core purpose and corporate culture to attract and retain great employees.
| Author | : Paul Falcone |
| Publisher | : AMACOM |
| Total Pages | : 336 |
| Release | : 2016-06-14 |
| Genre | : Business & Economics |
| ISBN | : 0814436706 |
Products and services will change with demand, but one thing that will always be required for a company’s success is having the right people working hard for you. As a manager, are you cultivating this vital resource? Is there more you could be doing? In this accessible and practical playbook, HR expert and author Paul Falcone helps take the guesswork out of this crucial element for success. In 75 Ways for Managers to Hire, Develop, and Keep Great Employees, Falcone shows managers how to: Identify the best and brightest talent Hire for organizational compatibility Address uncomfortable workplace situations Create an environment that motivates Retain restless top performers Delegate in a way that develops your staff Every HR executive has a laundry list of things they wish managers knew--best practices that would enable the entire organization to operate more effectively. Falcone’s book 75 Ways for Managers to Hire, Develop, and Keep Great Employees has encapsulated all of this for you in a single indispensable resource!
| Author | : Tracy Maylett |
| Publisher | : Greenleaf Book Group |
| Total Pages | : 222 |
| Release | : 2014-10-21 |
| Genre | : Business & Economics |
| ISBN | : 1626341168 |
A Five-part Approach to Making Organizations Stronger, More Profitable, and Better Places to Work. Employees and leaders intuitively know that when we find a place where we can throw our hearts, spirits, minds, and hands into our work, we are happier, healthier, and produce better results. Yet, most struggle to understand exactly why we engage in some environments, and don’t in others. Magic introduces the five MAGIC keys of employee engagement—Meaning, Autonomy, Growth, Impact, and Connection—and shows how leaders can help employees achieve higher levels of engagement, as well as how employees can be more successful by taking ownership for their own MAGIC. The Research Based on over 14 million employee survey responses across 70 countries—the most extensive employee engagement survey database of its kind—Magic combines principles of psychology and motivation with solid business concepts. Written by internationally recognized experts in leadership and employee engagement, Dr. Tracy Maylett and Dr. Paul Warner, Magic provides actionable advice that will reduce employee attrition, encourage initiative, drive growth and profit, and increase personal engagement in one’s work. Engaging Content In this book, leaders and employees will find real-world case studies, exercises, assessments, thought-provoking questions, and suggestions that increase engagement on the individual, manager, and organizational levels.
| Author | : Laurence Barton |
| Publisher | : Anthem Press |
| Total Pages | : 316 |
| Release | : 2020-04-10 |
| Genre | : Business & Economics |
| ISBN | : 178527273X |
Stalking. Sexual harassment. Mass shootings. Employers are increasingly expected to have a plan to identify and manage threats posed by employees in the workplace. But how do you manage the violent person at work? In his authoritative new guide, Laurence Barton draws on over 30 years’ experience as the world’s leading threat assessor to outline how to prevent, manage and mitigate workplace violence. He shows businesses and organizations of all sizes how to navigate new privacy laws, different management structures and legal considerations in order to take straightforward, practical steps to minimize and ultimately prevent risk. The Violent Person at Work is an invaluable new handbook for businesses and HR, legal and security professionals worldwide.
| Author | : Patrick M. Lencioni |
| Publisher | : John Wiley & Sons |
| Total Pages | : 193 |
| Release | : 2010-06-03 |
| Genre | : Business & Economics |
| ISBN | : 0470893990 |
A bestselling author and business guru tells how to improve your job satisfaction and performance. In his sixth fable, bestselling author Patrick Lencioni takes on a topic that almost everyone can relate to: the causes of a miserable job. Millions of workers, even those who have carefully chosen careers based on true passions and interests, dread going to work, suffering each day as they trudge to jobs that make them cynical, weary, and frustrated. It is a simple fact of business life that any job, from investment banker to dishwasher, can become miserable. Through the story of a CEO turned pizzeria manager, Lencioni reveals the three elements that make work miserable -- irrelevance, immeasurability, and anonymity -- and gives managers and their employees the keys to make any job more fulfilling. As with all of Lencioni?s books, this one is filled with actionable advice you can put into effect immediately. In addition to the fable, the book includes a detailed model examining the three signs of job misery and how they can be remedied. It covers the benefits of managing for job fulfillment within organizations -- increased productivity, greater retention, and competitive advantage -- and offers examples of how managers can use the applications in the book to deal with specific jobs and situations. Patrick Lencioni (San Francisco, CA) is President of The Table Group, a management consulting firm specializing in executive team development and organizational health. As a consultant and keynote speaker, he has worked with thousands of senior executives and executive teams in organizations ranging from Fortune 500 companies to high-tech startups to universities and nonprofits. His clients include AT&T, Bechtel, Boeing, Cisco, Sam?s Club, Microsoft, Mitsubishi, Allstate, Visa, FedEx, New York Life, Sprint, Novell, Sybase, The Make-A-Wish Foundation, and the U.S. Military Academy at West Point. Lencioni is the author of six bestselling books, including The Five Dysfunctions of a Team. He previously worked for Oracle, Sybase, and the management consulting firm Bain & Company.
| Author | : George Langelett |
| Publisher | : Greenleaf Book Group |
| Total Pages | : 200 |
| Release | : 2014-05-13 |
| Genre | : Business & Economics |
| ISBN | : 1938416902 |
Empathize, and become a manager who can effectively influence each of your employee’s attitudes, behavior, level of motivation, and professional growth “How Do I Keep My Employees Motivated? is an imperative book for leaders in all fields. In order to motivate, you must be able to comprehend and connect on a personal level.” —TOM DASCHLE, former U.S. Senate Majority Leader “George Langelett brings clarity to elements of management that we cherish at Markel. He explores the ‘soft’ topic of empathy-based management in ways that are highly accessible to managers who are compelled by ‘hard’ logic. He describes the scientific underpinnings of why empathetic management is successful, and he gives clear steps for how managers can develop such a style.” —ALAN I. KIRSHNER, Chairman/CEO Markel Corporation “I think this is an excellent book. Most books on motivation are either so heavy on theory and research that practicing managers may not know how to apply what’s in the book or else rely so heavily on anecdotes and personal experiences to the point where validity suffers. This book, though, gets it just right: it is based on sound theory and research but offers truly usable applications and advice.” —DR. RICKY GRIFFIN, Department Head and Distinguished Professor of Management, Blocker Chair in Business, Mays Business School, Texas A&M University
| Author | : Gini Graham Scott |
| Publisher | : Amacom Books |
| Total Pages | : 250 |
| Release | : 2007 |
| Genre | : Business & Economics |
| ISBN | : 9780814430071 |
All managers get saddled with "problem" employees from time to time; what sets great managers apart is how they deal with them. Drawing from real-life stories, this helpful and humorous guide provides readers with practical advice for handling a wide range of difficult types, including: * The Impossible "I"s: Incompetents, Idiots, and Imbeciles -- clueless employees who simply don't know what they're doing * The Bull in the Office China Shop -- the frequently angry worker ready to confront anyone and everyone * The Party-Time Performer -- the employee who, although great with people, constantly turns work-time into fun-time * I've Got a Problem -- employees whose work is compromised by any of a range of personal demons, from drug and alcohol problems to emotional issues From whiners and wastrels to the needy and nefarious, this book gives readers the tools they need to handle any type of difficult employee.
| Author | : Laura Raicovich |
| Publisher | : Verso Books |
| Total Pages | : 225 |
| Release | : 2021-12-14 |
| Genre | : Art |
| ISBN | : 1839760524 |
A leading activist museum director explains why museums are at the center of a political storm In an age of protest, cultural institutions have come under fire. Protestors have mobilized against sources of museum funding, as happened at the Metropolitan Museum, and against board appointments, forcing tear gas manufacturer Warren Kanders to resign at the Whitney. That is to say nothing of demonstrations against exhibitions and artworks. Protests have roiled institutions across the world, from the Abu Dhabi Guggenheim to the Akron Art Museum. A popular expectation has grown that galleries and museums should work for social change. As Director of the Queens Museum, Laura Raicovich helped turn that New York muni- cipal institution into a public commons for art and activism, organizing high-powered exhibitions that doubled as political protests. Then in January 2018, she resigned, after a dispute with the Queens Museum board and city officials. This public controversy followed the museum’s responses to Donald Trump’s election, including her objections to the Israeli government using the museum for an event featuring Vice President Mike Pence. In this lucid and accessible book, Raicovich examines some of the key museum flashpoints and provides historical context for the current controversies. She shows how art museums arose as colonial institutions bearing an ideology of neutrality that masks their role in upholding conservative, capitalist values. And she suggests ways museums can be reinvented to serve better, public ends.
| Author | : Dennis Snow |
| Publisher | : John Wiley & Sons |
| Total Pages | : 261 |
| Release | : 2009-11-16 |
| Genre | : Business & Economics |
| ISBN | : 0470503807 |
A step-by-step guide to designing and implementing an amazing customer service culture In today's competitive business environment, keeping customers happy is the key to long-term success. But some businesses provide much better customer service than others. It's not always clear what works and what doesn't, and implementing new customer service practices midstream can be a difficult, chaotic task. Business leaders who want to transform their business culture into one of customer service excellence need reliable, proven guidance. Unleashing Excellence gives you practical tools and step-by-step guidance tailored to your company's individual customer service needs. It shows you how to navigate your teams through every step of the implementation process to achieve true customer service excellence. The book covers the training and education of your group, how to measure the quality of your service, how to build a culture of personal accountability, and how to recognize excellence and reward it. Fully revised to include updated information on the latest tools and best practices, as well as the stories and lessons learned from those organizations that have used the process described in the book. Offers proven best practices for designing and implementing an excellent customer service culture Simple format divides content into nine "leadership actions" that guide you through a step-by-step process Shows you how to build a common customer service vision for your entire organization Customer service is vital to the survival of your business. If you want to move your organization's customer service practices from good to great, Unleashing Excellence is the key.
