The Definitive Personal Assistant Secretarial Handbook 2nd Edition
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Author | : Sue France |
Publisher | : Kogan Page Publishers |
Total Pages | : 320 |
Release | : 2021-11-03 |
Genre | : Business & Economics |
ISBN | : 1398602477 |
WINNER: PA Voice Awards 2015 - Best Book for a PA (1st edition) With the world of work profoundly disrupted by artificial intelligence, machine learning and COVID-19, the role of the executive assistant is changed forever. Learn how to respond to these challenges and help create 'the better normal' while developing the leadership skills necessary to thrive in a senior administrative position. From bestselling author and expert Sue France, The Definitive Executive Assistant & Managerial Handbook is the ultimate guide to management in the context of an administrative role. Placing an emphasis on both personal leadership and practical skills, this new edition of the award-winning book teaches readers to manage a team, develop the emotional intelligence to understand their colleagues, negotiate effectively and confidently manage a project. Equipped with these tools, readers will be ready to steer their teams to organizational success in any situation. With new sections on best practice for managing remote workers and building a responsible relationship with new technologies, The Definitive Executive & Managerial Handbook is an indispensable guide for both ambitious PAs aiming for promotion and senior assistants who want to improve their skills.
Author | : Sue France |
Publisher | : Kogan Page Publishers |
Total Pages | : 264 |
Release | : 2012-11-03 |
Genre | : Business & Economics |
ISBN | : 0749465832 |
From best-selling author and expert Sue France, The Definitive Executive Assistant & Managerial Handbook is the ultimate guide for anyone who wants to take their career development to the next level. Placing special emphasis on personal leadership development as well as practical skills, you will learn how to manage a small team, climb the career ladder to gain more responsibility, negotiate effectively and confidently manage a project. It will teach you how to recruit and induct staff, make decisions fairly and consistently, build a productive team and environment and get noticed at work. For ambitious Assistants who want to continually improve their skills, The Definitive Executive & Managerial Handbook is an indispensable guide, helping you to maintain your professional image and achieve resounding success.
Author | : James Stroman |
Publisher | : AMACOM/American Management Association |
Total Pages | : 600 |
Release | : 2008 |
Genre | : Business & Economics |
ISBN | : |
This handbook for administrative assistants and secretaries covers such topics as telephone usage, keeping accurate records, making travel arrangements, e-mail, using the Internet, business documents, and language usage.
Author | : Merriam-Webster, Inc |
Publisher | : |
Total Pages | : 618 |
Release | : 1993 |
Genre | : Business & Economics |
ISBN | : |
An authoritative reference source for today's office professional. Covers all aspects of office management. Includes an introduction to computers and a guide to business English. Provides abundant practical examples.
Author | : Bonnie Low-Kramen |
Publisher | : |
Total Pages | : 0 |
Release | : 2008-06-30 |
Genre | : Administrative assistants |
ISBN | : 9780976326816 |
Real life tools and advice for every professional assistant and their high-powered employers. A first-hand look at the world of a celebrity assistant, and its application to the larger realm of all professional assistants.
Author | : Sue France |
Publisher | : Kogan Page Publishers |
Total Pages | : 281 |
Release | : 2015-08-03 |
Genre | : Business & Economics |
ISBN | : 0749474777 |
Written by a former Times Crème PA of the Year, this new edition of The Definitive Personal Assistant and Secretarial Handbook is the ultimate guide for all management assistants, PAs, secretaries and executive assistants. Administrative personnel in today's workplace hold an immense influence, not only on their bosses' performance, but also on the running of the whole organisation. This bestselling book is the only resource needed to excel in one's role as an assistant, outshine bosses' expectations and go up the ladder. Placing special emphasis on career development and learning, it provides help and advice on the skills necessary to progress in your career. Along with a chapter to share with your boss for a more fruitful working relationship, The Definitive Personal Assistant and Secretarial Handbook includes help with time management, networking, relationship management, communication and confidence. Now with a new chapter on how to use neuroscience tools to coach yourself through your weaknesses and primed behavioural traits, it also contains even more practical help with minute taking, telephone and mobile communication etiquette and presentation skills. With free downloadable online resources to aid the day-to-day running of your office, this comprehensive and accessible guide can help you keep your finger on the pulse and maintain your professional image. Free downloadable online resources that include minute-taking templates and a comprehensive management checklist.
Author | : Maria Fuller |
Publisher | : How to Be a Pa |
Total Pages | : 266 |
Release | : 2016-05-17 |
Genre | : Business & Economics |
ISBN | : 9780993383700 |
The No1 Best Seller for Secretarial and Office Skills on Amazon UK. A fantastic learning and development book for Personal Assistants, Executive Assistants, Office Managers and Admins.
Author | : Amy S. Morgan |
Publisher | : Createspace Independent Publishing Platform |
Total Pages | : 0 |
Release | : 2015-01-11 |
Genre | : Office management |
ISBN | : 9781507504987 |
The new administrative assistant is a team member! Gone are the days of performing only the basic duties of typing and filing; now the assistant is a vital part of the every day business process. If you want to learn the basics of administrative duties, plus how to be exceptional and be a central part of a boss's work processes, this is the course for you. Learn the professional way to handle the basics -- calls, calendars, filing, time management, organization -- and also learn how to present yourself as a true professional -- demeanor, actions, skills, etc. Become the promotable key player you know you can be. This self-paced training course is in workbook format, and each lesson is followed with a quiz. Completion of all quizzes with at least an 80% passing grade entitles you to the included Certificate of Completion found at the back of this workbook. This training course workbook will also serve as an excellent reference manual for you on-the-job.
Author | : Brian W. Fitzpatrick |
Publisher | : "O'Reilly Media, Inc." |
Total Pages | : 190 |
Release | : 2015-10-13 |
Genre | : Business & Economics |
ISBN | : 1491932511 |
In the course of their 20+-year engineering careers, authors Brian Fitzpatrick and Ben Collins-Sussman have picked up a treasure trove of wisdom and anecdotes about how successful teams work together. Their conclusion? Even among people who have spent decades learning the technical side of their jobs, most haven’t really focused on the human component. Learning to collaborate is just as important to success. If you invest in the "soft skills" of your job, you can have a much greater impact for the same amount of effort. The authors share their insights on how to lead a team effectively, navigate an organization, and build a healthy relationship with the users of your software. This is valuable information from two respected software engineers whose popular series of talks—including "Working with Poisonous People"—has attracted hundreds of thousands of followers.
Author | : Julius Panero |
Publisher | : Watson-Guptill |
Total Pages | : 322 |
Release | : 2014-01-21 |
Genre | : Architecture |
ISBN | : 0770434606 |
The study of human body measurements on a comparative basis is known as anthropometrics. Its applicability to the design process is seen in the physical fit, or interface, between the human body and the various components of interior space. Human Dimension and Interior Space is the first major anthropometrically based reference book of design standards for use by all those involved with the physical planning and detailing of interiors, including interior designers, architects, furniture designers, builders, industrial designers, and students of design. The use of anthropometric data, although no substitute for good design or sound professional judgment should be viewed as one of the many tools required in the design process. This comprehensive overview of anthropometrics consists of three parts. The first part deals with the theory and application of anthropometrics and includes a special section dealing with physically disabled and elderly people. It provides the designer with the fundamentals of anthropometrics and a basic understanding of how interior design standards are established. The second part contains easy-to-read, illustrated anthropometric tables, which provide the most current data available on human body size, organized by age and percentile groupings. Also included is data relative to the range of joint motion and body sizes of children. The third part contains hundreds of dimensioned drawings, illustrating in plan and section the proper anthropometrically based relationship between user and space. The types of spaces range from residential and commercial to recreational and institutional, and all dimensions include metric conversions. In the Epilogue, the authors challenge the interior design profession, the building industry, and the furniture manufacturer to seriously explore the problem of adjustability in design. They expose the fallacy of designing to accommodate the so-called average man, who, in fact, does not exist. Using government data, including studies prepared by Dr. Howard Stoudt, Dr. Albert Damon, and Dr. Ross McFarland, formerly of the Harvard School of Public Health, and Jean Roberts of the U.S. Public Health Service, Panero and Zelnik have devised a system of interior design reference standards, easily understood through a series of charts and situation drawings. With Human Dimension and Interior Space, these standards are now accessible to all designers of interior environments.