The Cross Cultural Communication Trainers Manual
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Author | : John Cutler |
Publisher | : Routledge |
Total Pages | : 398 |
Release | : 2018-06-13 |
Genre | : Business & Economics |
ISBN | : 1351892126 |
The global market means that many organizations now have offices, affiliates, suppliers, call centres, clients and customers in a wide range of countries and cultures. Employees at a variety of levels are expected to have as good skills in cross-cultural working as in any other key competency. The Cross-Cultural Communication Trainer's Manual provides a complete toolkit for the trainer/facilitator needing to design and deliver cross- or inter-cultural training, for both mono- and multicultural audiences. Volume One: Designing Cross-Cultural Training The first volume in this two-volume set opens with an outline of useful information on cross-cultural training content, design and delivery. This is followed by a series of readings that flesh out many of the concepts important for trainers and learners alike and provide important facts, theory and practical background on an area in question. They can be used as a basis for facilitator presentations or given to learners as reading exercises. The manual concludes with (1) a series of action planning activities to help consolidate what learners have experienced and (2) evaluation forms for assessing and evaluating the effectiveness of any cross-cultural training events. The Appendix offers outline designs for seven half-day, one-day and two-day workshops using activities from Volume Two: Activities for Cross-Cultural Training along with a detailed bibliography. Volume Two: Activities for Cross-Cultural Training With 80 activities (covering skills such as understanding culture and differences, stereotypes, cultural self-awareness, cultural influences, barriers to communication) this varied and imaginative collection is a must-have resource for anyone involved in cross- or inter-cultural training. The collection concludes with a detailed bibliography of further reading and references.
Author | : JOHN CUTLER |
Publisher | : |
Total Pages | : |
Release | : 2005-12-30 |
Genre | : |
ISBN | : 9780566086021 |
Author | : Frank R. Oomkes |
Publisher | : Gower Publishing Company |
Total Pages | : 355 |
Release | : 1992 |
Genre | : Social Science |
ISBN | : 9780566027413 |
Author | : Richard W. Brislin |
Publisher | : SAGE Publications |
Total Pages | : 235 |
Release | : 1994-03-11 |
Genre | : Language Arts & Disciplines |
ISBN | : 1452254745 |
This unique handbook provides an organizational framework for planning and establishing intercultural communication training programs. Drawing from intercultural communication and cross-cultural training, this guide emphasizes those aspects of training that explicitly involve face-to-face communication. The approaches covered apply to any situation where good personal relations and effective communication need to be established with people from different cultural backgrounds.
Author | : Victorian Interpreting and Translating Service |
Publisher | : |
Total Pages | : |
Release | : 1998 |
Genre | : |
ISBN | : |
Author | : Donna M. Stringer |
Publisher | : Hachette UK |
Total Pages | : 288 |
Release | : 2009-06-16 |
Genre | : Business & Economics |
ISBN | : 1473643406 |
Communication styles and patterns differ vastly among people from different cultures. Every culture has a "communication style norm" and when that style mixes with another, stereotypes and misperceptions arise. 52 Activities for Improving Cross-Cultural Communication explores cross-cultural communication issues with an eye toward increasing understanding and effectiveness. 52 Activities for Improving Cross-Cultural Communication is a practical trainer's manual that includes applications from many sectors, such as business, diversity, cross-cultural fields, and from many trainers in the U.S., Europe, Asia, the Middle East and Latin America. Exercises are organized according to audience, time required to perform and the risk level for participants, a unique feature created by the authors, and are easily adaptable to the user's particular need and situation. Many of the exercises are written with instructions that address requirements for a specific audience (e.g., gender or generation). There is something for everyone: those who like hands-on, practical activities; those who prefer experiential exercises; and those who learn best through reflection.
Author | : Sandra M. Fowler |
Publisher | : Nicholas Brealey |
Total Pages | : 390 |
Release | : 1999-06 |
Genre | : Education |
ISBN | : |
The editors have brought together the most comprehensive collection of training methods and exercises used by top trainers in the cross-cultural field. These include self-awareness inventories, videotapes, small group exercises, area studies, and an insightful collection of other methods.
Author | : Frank R. Oomkes |
Publisher | : Gower Publishing Company, Limited |
Total Pages | : 374 |
Release | : 1992 |
Genre | : Communication |
ISBN | : |
Author | : Valerie Yates |
Publisher | : |
Total Pages | : 282 |
Release | : 1982 |
Genre | : |
ISBN | : |
Author | : Sana Reynolds |
Publisher | : Prentice Hall |
Total Pages | : 0 |
Release | : 2004 |
Genre | : Intercultural communication |
ISBN | : 9780130497840 |
The goal of this book is to help busy professionals communicate across cultures by promoting cross-cultural understanding and fostering communication with foreign-born employees or employers. Brief, practical, and reader-friendly, it provides new insights on cultural requirements not taught in sales training manuals.Guide to Cross-Cultural Communicationis a handy reference with information pertinent to negotiations, business writing, and speaking with those from diverse cultural backgrounds, with business-related examples throughout.Essential reading for those interested in understanding and improving intercultural communication both inside and outside their organizations; especially managers, executives, and other business professionals who must communicate in an increasingly multicultural workplace.