Technology In People Services
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| Author | : National Research Council |
| Publisher | : National Academies Press |
| Total Pages | : 336 |
| Release | : 1991-02-01 |
| Genre | : Business & Economics |
| ISBN | : 0309045835 |
Quick introduction of new technology is essential to America's competitiveness. But the success of new systems depends on their acceptance by the people who will use them. This new volume presents practical information for managers trying to meld the best in human and technological resources. The volume identifies factors that are critical to successful technology introduction and examines why America lags behind many other countries in this effort. Case studies document successful transitions to new systems and procedures in manufacturing, medical technology, and office automationâ€"ranging from the Boeing Company's program to involve employees in decision making and process design, to the introduction of alternative work schedules for Mayo Clinic nurses. This volume will be a practical resource for managers, researchers, faculty, and students in the fields of industry, engineering design, human resources, labor relations, sociology, and organizational behavior.
| Author | : Marcos Leiderman |
| Publisher | : Psychology Press |
| Total Pages | : 560 |
| Release | : 1993 |
| Genre | : Business & Economics |
| ISBN | : 9781560244561 |
This volume documents the Second International Conference on Human Services Information Technology Applications (HUSITA-2), held in New Brunswick, New Jersey, June 1991. Following the keynote presentations are introduced sections covering health care/mental health, aging/disabilities/rehabilitation, substance abuse, family/children, community applications, instruction/education, government support for computerization, expert systems and their applications, administration/management, and ethics and societal issues. Includes a glossary of terms. Also published as Computers in Human Services, v.9, nos.1/2/3/4, 1993. Annotation copyright by Book News, Inc., Portland, OR
| Author | : Claretha Hughes |
| Publisher | : |
| Total Pages | : 0 |
| Release | : 2012 |
| Genre | : Employees |
| ISBN | : 9781466602403 |
"This book provides a comprehensive framework that can be used to develop and design case studies that could measure the identified values that people, technology, and strategy can provide to the organization"--Provided by publisher.
| Author | : Paul Daugherty |
| Publisher | : Harvard Business Press |
| Total Pages | : 152 |
| Release | : 2022-04-26 |
| Genre | : Business & Economics |
| ISBN | : 1647821096 |
Technology advances are making tech more . . . human. This changes everything you thought you knew about innovation and strategy. In their groundbreaking book, Human + Machine, Accenture technology leaders Paul R. Daugherty and H. James Wilson showed how leading organizations use the power of human-machine collaboration to transform their processes and their bottom lines. Now, as new AI powered technologies like the metaverse, natural language processing, and digital twins begin to rapidly impact both life and work, those companies and other pioneers across industries are tipping the balance even more strikingly toward the human side with technology-led strategy that is reshaping the very nature of innovation. In Radically Human, Daugherty and Wilson show this profound shift, fast-forwarded by the pandemic, toward more human—and more humane—technology. Artificial intelligence is becoming less artificial and more intelligent. Instead of data-hungry approaches to AI, innovators are pursuing data-efficient approaches that enable machines to learn as humans do. Instead of replacing workers with machines, they're unleashing human expertise to create human-centered AI. In place of lumbering legacy IT systems, they're building cloud-first IT architectures able to continuously adapt to a world of billions of connected devices. And they're pursuing strategies that will take their place alongside classic, winning business formulas like disruptive innovation. These against-the-grain approaches to the basic building blocks of business—Intelligence, Data, Expertise, Architecture, and Strategy (IDEAS)—are transforming competition. Industrial giants and startups alike are drawing on this radically human IDEAS framework to create new business models, optimize post-pandemic approaches to work and talent, rebuild trust with their stakeholders, and show the way toward a sustainable future. With compelling insights and fresh examples from a variety of industries, Radically Human will forever change the way you think about, practice, and win with innovation.
| Author | : Gerald C. Kane |
| Publisher | : MIT Press |
| Total Pages | : 281 |
| Release | : 2022-08-23 |
| Genre | : Business & Economics |
| ISBN | : 026254511X |
Why an organization's response to digital disruption should focus on people and processes and not necessarily on technology. Digital technologies are disrupting organizations of every size and shape, leaving managers scrambling to find a technology fix that will help their organizations compete. This book offers managers and business leaders a guide for surviving digital disruptions—but it is not a book about technology. It is about the organizational changes required to harness the power of technology. The authors argue that digital disruption is primarily about people and that effective digital transformation involves changes to organizational dynamics and how work gets done. A focus only on selecting and implementing the right digital technologies is not likely to lead to success. The best way to respond to digital disruption is by changing the company culture to be more agile, risk tolerant, and experimental. The authors draw on four years of research, conducted in partnership with MIT Sloan Management Review and Deloitte, surveying more than 16,000 people and conducting interviews with managers at such companies as Walmart, Google, and Salesforce. They introduce the concept of digital maturity—the ability to take advantage of opportunities offered by the new technology—and address the specifics of digital transformation, including cultivating a digital environment, enabling intentional collaboration, and fostering an experimental mindset. Every organization needs to understand its “digital DNA” in order to stop “doing digital” and start “being digital.” Digital disruption won't end anytime soon; the average worker will probably experience numerous waves of disruption during the course of a career. The insights offered by The Technology Fallacy will hold true through them all. A book in the Management on the Cutting Edge series, published in cooperation with MIT Sloan Management Review.
| Author | : Amelia Manuti |
| Publisher | : Springer |
| Total Pages | : 103 |
| Release | : 2017-08-05 |
| Genre | : Business & Economics |
| ISBN | : 3319602101 |
This book draws on recent debate surrounding the emergence of cognitive intelligence in organizations, exploring the redefinition of the labor market and consequently, employment. With a particular focus on Human Resource Management (HRM), the authors analyse the socio-cultural transformation of traditional practices and methodologies that are ocurring in the workforce. Digital HR presents detailed case studies and interviews with HR managers of large multinational companies, providing comprehensive empirical evidence for academics and students interested in the development of HRM in today’s digital landscape. The book will also be valuable to practitioners and managers looking to adapt the role of HR in their own companies or organizations.
| Author | : Alliance for Technology Access |
| Publisher | : |
| Total Pages | : 364 |
| Release | : 1996 |
| Genre | : Computers |
| ISBN | : |
Current computer hardware and software can give people with any kind of disability new ways to interact with the world. In this book, The Alliance for Technology Access brings together user-friendly support, information, and up-to-date answers to all your questions including how to make use of conventional, assistive, and information technologies; real-life stories about people of all ages and disabilities who are using technology successfully; a "toolbox" section with the latest computer technology, including screen enhancements, speech synthesizers, and customized keyboards; and a full list of support organizations, vendors, publications, and online resources to contact for more information. This second edition includes hundreds of new and updated listings in the resource section.
| Author | : Stephen J. Andriole |
| Publisher | : CRC Press |
| Total Pages | : 216 |
| Release | : 2016-04-19 |
| Genre | : Business & Economics |
| ISBN | : 1439876606 |
This book explains how to achieve dramatic improvements in service and agility by enhancing the people, processes, and culture within your organization. It details the various roles within the technology management process and supplies insight into the realities of human behavior-including the range of best and worst behaviors from managers, executives, and corporate culture. Industry veteran Stephen J. Andriole provides a fresh perspective on the old basics of IT management through a twenty-first-century lens.
| Author | : Mark Warschauer |
| Publisher | : MIT Press |
| Total Pages | : 221 |
| Release | : 2004-09-17 |
| Genre | : Technology & Engineering |
| ISBN | : 0262303698 |
Much of the discussion about new technologies and social equality has focused on the oversimplified notion of a "digital divide." Technology and Social Inclusion moves beyond the limited view of haves and have-nots to analyze the different forms of access to information and communication technologies. Drawing on theory from political science, economics, sociology, psychology, communications, education, and linguistics, the book examines the ways in which differing access to technology contributes to social and economic stratification or inclusion. The book takes a global perspective, presenting case studies from developed and developing countries, including Brazil, China, Egypt, India, and the United States. A central premise is that, in today's society, the ability to access, adapt, and create knowledge using information and communication technologies is critical to social inclusion. This focus on social inclusion shifts the discussion of the "digital divide" from gaps to be overcome by providing equipment to social development challenges to be addressed through the effective integration of technology into communities, institutions, and societies. What is most important is not so much the physical availability of computers and the Internet but rather people's ability to make use of those technologies to engage in meaningful social practices.
| Author | : Ben Waber |
| Publisher | : FT Press |
| Total Pages | : 303 |
| Release | : 2013-04-24 |
| Genre | : Business & Economics |
| ISBN | : 0133158330 |
Discover powerful hidden social "levers" and networks within your company... then, use that knowledge to make slight "tweaks" that dramatically improve both business performance and employee fulfillment! In People Analytics, MIT Media Lab innovator Ben Waber shows how sensors and analytics can give you an unprecedented understanding of how your people work and collaborate, and actionable insights for building a more effective, productive, and positive organization. Through cutting-edge case studies, Waber shows how: Changing the way call center employees spent their breaks increased performance by 25% while significantly reducing stress Quantifying the failure of marketing and customer service to communicate led to a more cohesive and profitable organization Tweaking the balance of in-person and electronic communication can enhance the value of both Sensor data can help you discover who your internal experts really are Identifying employees involved in "creative" behaviors can help you promote innovation throughout your business Sensors and simulations can help you optimize your sick-day policies Measuring informal interactions can improve the chances that a merger, acquisition, or "mega-project" will succeed Drawing on his cutting-edge work at MIT and Harvard, Waber addresses crucial issues ranging from technology to privacy, revealing what will be possible in a few years, and what you can achieve right now. In bringing the power of analytics to organizational development, he offers immense new opportunities to everyone with responsibility for workplace performance.
