Street Level Public Servants
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Author | : Michael Lipsky |
Publisher | : Russell Sage Foundation |
Total Pages | : 263 |
Release | : 1983-06-29 |
Genre | : Political Science |
ISBN | : 1610443624 |
Street-Level Bureaucracy is an insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs.
Author | : Janet Vinzant Denhardt |
Publisher | : Georgetown University Press |
Total Pages | : 216 |
Release | : 1998 |
Genre | : Business & Economics |
ISBN | : 9780878407057 |
Examining public service from the perspective of the worker, this book provides a new framework for understanding the roles and responsibilities of front-line public servants and assessing the appropriateness of their actions. Public employees who work at street level face some of the most intractable, pervasive, and complex problems in contemporary society. Drawing on more than 1500 hours of observation of police officers and social service workers in four states, this book explores the types of situations they confront, the factors they consider, and the hard choices they make. Presenting numerous cases of how these individuals acted in various situations, the authors show how public servants translate the expectations of administrators and others into legitimate street-level action. Vinzant and Crothers propose the concept of leadership as a positive and realistic framework for understanding what these public servants do and how they can successfully meet the daily challenges of their very difficult and complex jobs. They show how changing the theory and language we use to describe street-level work can encourage decisions that are responsive both to the needs of the clients being served and to the broader community's need for accountability. They also examine how street-level leadership can change the way agencies recruit, train, and manage these employees and how society defines their role in governance. This book offers valuable insights for those working in or studying public administration, policy analysis, criminal justice, and social work.
Author | : Peter L. Hupe |
Publisher | : Policy Press |
Total Pages | : 404 |
Release | : 2015-07 |
Genre | : Business & Economics |
ISBN | : 1447313267 |
This book draws together internationally acclaimed scholars from across the world to address the roles of public officials whose jobs involve dealing directly with the public. Covering a broad range of jobs, including the delivery of benefits and services, the regulation of social and economic behavior, and the expression and maintenance of public values, the book presents in-depth discussions of different approaches, the possibilities for discretionary autonomy, and directions for further research in the field.
Author | : Bernardo Zacka |
Publisher | : Harvard University Press |
Total Pages | : 353 |
Release | : 2017-09-18 |
Genre | : Political Science |
ISBN | : 0674545540 |
Street level discretion -- Three pathologies: the indifferent, the enforcer, and the caregiver -- A gymnastics of the self: coping with the everyday pressures of street-level work -- When the rules run out: informal taxonomies and peer-level accountability -- Impossible situations: on the breakdown of moral integrity at the frontlines of public service
Author | : Peter Hupe |
Publisher | : Edward Elgar Publishing |
Total Pages | : 537 |
Release | : 2019 |
Genre | : Bureaucracy |
ISBN | : 1786437635 |
When the objectives of public policy programmes have been formulated and decided upon, implementation seems just a matter of following instructions. However, it is underway to the realization of those objectives that public policies get their final substance and form. Crucial is what happens in and around the encounter between public officials and individual citizens at the street level of government bureaucracy. This Research Handbook addresses the state of the art while providing a systematic exploration of the theoretical and methodological issues apparent in the study of street-level bureaucracy and how to deal with them.
Author | : Samantha Schmehl Hines |
Publisher | : Emerald Group Publishing |
Total Pages | : 176 |
Release | : 2020-08-17 |
Genre | : Reference |
ISBN | : 1839094842 |
This book offers a timely mix of thought-provoking chapters bringing together national and global studies on critical librarianship, and conveying the kind of research which current library managers and researchers need, mixing theory with a good dose of pragmatism.
Author | : Sara R. Rinfret |
Publisher | : Taylor & Francis |
Total Pages | : 198 |
Release | : 2023-12-19 |
Genre | : Political Science |
ISBN | : 1003817548 |
This cutting-edge new casebook challenges the dominant White-centric narrative of public administration, offering a fresh array of perspectives, with the lofty aim of ending the marginalization of communities in public policy implementation. Contributors adopt a liberatory framework to examine street-level public administrators (e.g., teachers, security officers, policy analysts, and human resource experts) most responsible for implementing public policy in the United States, including and amplifying previously unrecognized narratives on the front lines of public administration. Case studies explore real-life public servants, not traditionally heard of, offering counter-narratives. Each chapter concludes with an empowerment exercise and assignment for faculty to adopt in their classroom. This edited volume, a first of its kind, is written by experts in public policy and administration, bringing together top and emerging scholars in one volume to amplify underrepresented voices in public administration and policy. Chapters are rooted in qualitative approaches and center the narratives of marginalized communities, including women, People of Color, and LGBTQIA+ public servants. Street-Level Public Servants offers a much-needed casebook for public administration and public policy courses in the twenty-first century.
Author | : Helen Sullivan |
Publisher | : Palgrave Macmillan |
Total Pages | : 1737 |
Release | : 2021-06-01 |
Genre | : Political Science |
ISBN | : 9783030299798 |
The Palgrave Handbook of the Public Servant examines what it means to be a public servant in today’s world(s) where globalisation and neoliberalism have proliferated the number of actors who contribute to the public purpose sector and created new spaces that public servants now operate in. It considers how different scholarly approaches can contribute to a better understanding of the identities, motivations, values, roles, skills, positions and futures for the public servant, and how scholarly knowledge can be informed by and translated into value for practice. The book combines academic contributions with those from practitioners so that key lessons may be synthesised and translated into the context of the public servant.
Author | : B Guy Peters |
Publisher | : SAGE |
Total Pages | : 409 |
Release | : 2007-05-23 |
Genre | : Political Science |
ISBN | : 1446204782 |
The past two decades have been marked by a period of substantial and often fundamental change in public administration. Critically reflecting on the utility of scholarly theory and the extent to which government practices inform the development of this theory, the Handbook of Public Administration was a landmark publication which served as an essential guide for both the practice of public administration today and its on-going development as an academic discipline. The Concise Paperback Edition provides a selection of 30 of the original articles in an accessible paperback format and includes a new introduction by B. Guy Peters and Jon Pierre. It is an essential point of reference for all students of public administration.
Author | : Camilla Stivers |
Publisher | : Georgetown University Press |
Total Pages | : 177 |
Release | : 2008 |
Genre | : Political Science |
ISBN | : 158901197X |
"The darkness of the threat of terrorism is immediate, but equally profound is the darkness of a lost public world," observes Camilla Stivers in this reflection on the wide gulf between government and citizens. Stivers explores the conjunction of these two kinds of "dark times" in the United States-an era of pervasive fear and sense of vulnerability triggered by the terrorist attacks of September 11, and the darkness brought on by the loss of a public space in which citizens openly discuss shared concerns. In this contemplative book, she probes the extent to which the loss of public space makes us unable to face the new challenges confronting our government. And because public administrators are the closest level of government to ordinary citizens, these doubly dark times question the meaning of public service. Stivers analyzes the search for truth and meaning in public service from Kant and Hobbes to Arendt and Foucault, uncovering the philosophical assumptions supporting the current managerial conception of governance. She proposes an alternative set that would enable public servants to foster more constructive democratic institutions. The book concludes with a model for public service ethics.