Smart Calling

Smart Calling
Author: Art Sobczak
Publisher: John Wiley & Sons
Total Pages: 261
Release: 2010-03-04
Genre: Business & Economics
ISBN: 0470619813

Praise for SMART CALLING "Finally, a sales book that makes sense! As a master sales trainer, Art nailed—no, obliterated—the number one fear of selling in this great book: cold calling! Let him teach you to stop cold calling and start Smart Calling!"—LARRY WINGET, television personality and New York Times bestselling author "Smart Calling is the benchmark as the highest professional standard for effective cold calling. Take the initiative to read and implement Art's rational principles and you will sell much more and develop a prospect base of potential customers who will call you when they are ready to purchase or graciously take your future calls. This is THE BEST sales text I have read in the past twenty years."—REX CASWELL, PhD, VP, LexisNexis Telephone Sales "You get only one chance to make the right impression in sales. If a top prospect gets a hundred calls a week, you want to be the one he remembers and buys from. Art's proven methods create a unique brand for you and position your offering as the best option. Art's advice isn't just smart, it's priceless."—BOB SILVY, VP, Corporate Marketing, American City Business Journals "Smart Calling effectively enables inside sales reps and organizations to accomplish a top priority—acquiring new customers. Art's pragmatic and actionable techniques will increase productivity, success, and professional satisfaction."—BILL McALISTER, SVP, Inside Sales, McAfee "A must-read, must-own book for anyone who wants to increase their sales right away with less effort and more fun. I'm so sure this book is a winner for anyone who needs to call prospects that I'll personally assure you that your results will increase noticeably after reading it, or I'll send you your money back."—MIKE FAITH, CEO & President, Headsets.com, Inc. "If you need to make a first call to anyone, for whatever reason, this book is for you. More than common sense, it's a real-world, no-fluff, simple approach that anyone can use to be successful."—DARCI MAENPA, President, West Coast Chapter, American Teleservices Association; Director, Member Support, Toastmasters International

Stop Cold Calling and Start Smart Calling

Stop Cold Calling and Start Smart Calling
Author: Rick Spair
Publisher: Rick Spair
Total Pages: 106
Release:
Genre: Business & Economics
ISBN:

Welcome to the world of smart calling, where sales excellence is achieved through targeted communication, empathetic understanding, and the art of listening. In this age of information and connectivity, the traditional cold calling approach is being replaced by a more strategic and customer-centric method – smart calling. Gone are the days of generic scripts and one-size-fits-all pitches. The modern sales landscape demands a personalized and value-driven approach that resonates with prospects on a deeper level. Smart calling allows you to connect with your target audience more effectively, positioning you as a trusted advisor rather than a mere salesperson. In this book, we will guide you through a comprehensive journey of transforming your sales strategies. We'll begin by understanding the fundamental differences between cold calling and smart calling, shedding light on the drawbacks of the former and the numerous benefits of the latter. We'll then move on to the crucial steps of building a targeted prospect list and preparing thoroughly for each call to ensure you are well-equipped to connect with your potential customers. Crafting a compelling value proposition is a cornerstone of successful smart calling. We'll explore techniques to develop a strong value proposition that highlights the unique benefits of your offerings and resonates with your prospects' needs. Moreover, we'll teach you how to create an effective script that fosters natural conversations and emphasizes problem-solving rather than pushing sales. Active listening is an art that distinguishes exceptional sales professionals from the rest. In the chapter dedicated to perfecting the art of active listening, you'll learn how to engage prospects, build rapport, and address their pain points effectively. Additionally, nurturing relationships with prospects through follow-ups and personalized communication will be emphasized to ensure long-term success. In the modern digital age, social proof and testimonials play a vital role in establishing credibility and trust. We'll explore how to gather customer testimonials and leverage social proof to bolster your smart calling efforts. Overcoming objections and rejections is an inevitable part of the sales process, and we'll equip you with strategies to handle them with empathy and professionalism. Time management and prioritization are key to maintaining productivity, and we'll provide practical tips to help you manage your time efficiently. In addition, we'll highlight the significance of phone etiquette and collaboration with marketing teams to create a cohesive approach across the organization. As technology continues to advance, we'll guide you in implementing smart calling tools and automation to streamline repetitive tasks. A/B testing will be introduced as a means of refining your strategies based on data-driven insights. Moreover, we'll emphasize the importance of continuous learning from industry experts and thought leaders to enhance your smart calling skills. Resilience, perseverance, and maintaining motivation are essential for success in sales. We'll explore stress management techniques, the power of embracing a growth mindset, and how to celebrate small wins to stay motivated in your smart calling journey. By the end of this comprehensive guide, you'll be equipped with the knowledge and tools needed to thrive in the world of smart calling. With a personalized, empathetic approach, supported by technology and a growth mindset, you'll elevate your sales efforts and build lasting relationships with your prospects and customers. Let's embark on this transformative journey to stop cold calling and start smart calling!

Fanatical Prospecting

Fanatical Prospecting
Author: Jeb Blount
Publisher: John Wiley & Sons
Total Pages: 311
Release: 2015-09-29
Genre: Business & Economics
ISBN: 1119144760

Ditch the failed sales tactics, fill your pipeline, and crush your number With over 500,000 copies sold Fanatical Prospecting gives salespeople, sales leaders, entrepreneurs, and executives a practical, eye-opening guide that clearly explains the why and how behind the most important activity in sales and business development—prospecting. The brutal fact is the number one reason for failure in sales is an empty pipe and the root cause of an empty pipeline is the failure to consistently prospect. By ignoring the muscle of prospecting, many otherwise competent salespeople and sales organizations consistently underperform. Step by step, Jeb Blount outlines his innovative approach to prospecting that works for real people, in the real world, with real prospects. Learn how to keep the pipeline full of qualified opportunities and avoid debilitating sales slumps by leveraging a balanced prospecting methodology across multiple prospecting channels. This book reveals the secrets, techniques, and tips of top earners. You’ll learn: Why the 30-Day Rule is critical for keeping the pipeline full Why understanding the Law of Replacement is the key to avoiding sales slumps How to leverage the Law of Familiarity to reduce prospecting friction and avoid rejection The 5 C’s of Social Selling and how to use them to get prospects to call you How to use the simple 5 Step Telephone Framework to get more appointments fast How to double call backs with a powerful voice mail technique How to leverage the powerful 4 Step Email Prospecting Framework to create emails that compel prospects to respond How to get text working for you with the 7 Step Text Message Prospecting Framework And there is so much more! Fanatical Prospecting is filled with the high-powered strategies, techniques, and tools you need to fill your pipeline with high quality opportunities. In the most comprehensive book ever written about sales prospecting, Jeb Blount reveals the real secret to improving sales productivity and growing your income fast. You’ll gain the power to blow through resistance and objections, gain more appointments, start more sales conversations, and close more sales. Break free from the fear and frustration that is holding you and your team back from effective and consistent prospecting. It's time to get off the feast or famine sales roller-coaster for good!

The Complete Idiot's Guide to Cold Calling

The Complete Idiot's Guide to Cold Calling
Author: Keith Rosen
Publisher: Dorling Kindersley Ltd
Total Pages: 407
Release: 2004-08-03
Genre: Business & Economics
ISBN: 0241881773

Does this sound familiar? 'If I could get in front of the prospect, the rest of the selling process becomes easier. It's just getting in front of them that's the challenge'. The fact is most cold-calling efforts are doomed from the start. Salespeople lose sales not due to a lack of effort but because they lack a prospecting system they are comfortable with, and can trust to generate greater, consistent results. If you are feeling the same way you have been for the last several years (including the 'calling to check in, touch base or follow-up' approach) or haven't been prospecting at all, you're simply making it easier for your competition to take away the new business you are working so hard to earn. So, if you love to sell but hate (or don't like) to prospect, this book is your opportunity to maximize your cold calling potetnial and boost your income by learning how to get in front of the right prospects in less time and create greater selling opportunities without the fear, pressure or anxiety associated with cold calling.

No More Cold Calling

No More Cold Calling
Author: Joanne S. Black
Publisher: Business Plus
Total Pages: 242
Release: 2007-04-01
Genre: Business & Economics
ISBN: 9780446695381

A leading expert on referral selling outlines practical steps for managers on how to generate business productively and profitably, in a guide that outlines a five-step plan for encouraging customer loyalty, making effective presentations, and overcoming key obstacles. Reprint.

Take the Cold Out of Cold Calling

Take the Cold Out of Cold Calling
Author: Sam Richter
Publisher: SBR Worldwide, LLC
Total Pages: 313
Release: 2008
Genre: Computers
ISBN: 1592982093

Presents advice on using Internet searching to perform successful telephone sales.

No Forms. No Spam. No Cold Calls

No Forms. No Spam. No Cold Calls
Author: Latané Conant
Publisher:
Total Pages:
Release: 2020-07-15
Genre:
ISBN: 9780578699455

No Forms. No Spam. No Cold Calls. is a rallying cry for a new generation of sales and marketing leaders who are ready to ditch the traditional strategies, tactics, and technologies that are no longer working to deliver breakthrough results.Every organization wants to predictably grow revenue. The challenge facing sellers and marketers today is that B2B buyers have taken control of the buying journey, making it nearly impossible for business leaders to accurately predict anything, especially revenue growth.Prospects are being bombarded from all sides with forms, emails, and annoying phone calls as they try to research our solutions. So what do they do? They protect themselves by researching anonymously and not revealing themselves to us until their decision is made. That means that as sellers and marketers, we've lost our opportunity to influence the buying journey-that is, if we're still clinging to the traditional lead-based tools and strategies that we're used to. It's time for a new paradigm.Pioneering CMO Latané Conant delivers a step-by-step guide that will transform the way you think about marketing and selling in the modern age. Often challenging but never dull, No Forms. No Spam. No Cold Calls. delivers uncomfortable truths about the status quo-starting with Latané's first breakthrough that our old-school tactics not only treat our future customers like dirt, they also encourage the anonymous buying we're trying to combat. This book challenges sales and marketing leaders to engage customers the right way if you want to achieve predictable revenue growth.Latané lays out exactly how to enable your sales and marketing teams to take pride in the customer experience and finally align on how to put your prospects at the center of everything you do. In doing that, you'll learn to uncover customer demand, prioritize which accounts to work, engage the entire customer buying team, and measure real success. With this customer-first approach, you'll be able to confidently take down the forms, stop sending bulk emails, and quit making cold calls-and achieve breakthrough results.

Power Phone Scripts

Power Phone Scripts
Author: Mike Brooks
Publisher: John Wiley & Sons
Total Pages: 310
Release: 2017-06-26
Genre: Business & Economics
ISBN: 1119418070

Start closing sales like top producers! Have you ever found yourself at a loss for what to say when the gatekeeper asks you what your call is about? Have your palms ever sweated when the decision maker shuts you down with: “I wouldn’t be interested”? Has your heart taken a fast dive into your stomach when, at the start of your presentation, your prospect tells you that they’ve thought about it and are just going to pass? If you’re in sales, then the question isn’t “Have you ever felt this way?”, but rather, “How often do you feel this way? Are you finally ready to learn how to confidently and effectively overcome these objections, stalls, and blow-offs? If so, Power Phone Scripts was written for you! Unlike other books on sales that tell you what you should do (like build value – hard to do when the prospect is hanging up on you!), Power Phone Scripts provides word-for-word scripts, phrases, questions, and comebacks that you can use on your very next call. Learn to overcome resistance, get through to the decision maker, and then, once you have him or her on the phone, make an instant connection and earn the right to have a meaningful conversation. You’ll be equipped with proven questions, conversation starters, and techniques to learn whether or not they are even right for your product or service, and, if they aren’t, who else in their company or another department might be. Power Phone Scripts is the sales manual you’ve been looking for: over 500 proven, current, and non-salesy phrases, rebuttals, questions, and conversation openers that will instantly make you sound more confident – just like the top producing sales pros do right now. Gone will be your call reluctance; gone will be your fear of calling prospects back for presentations and demos; gone will be the fear of asking for the sale at the end of your pitch! This practical guide is filled with effective scripts for prospecting, emailing, voice mails, closes, and tons of rebuttals to recurring objections you get like: “It costs too much” “We already have a vendor for that” “I’m going to need to think about it” “I need to talk to the boss or committee” and so many others... More than just phone scripts, this book provides practical, comprehensive guidance that every inside sales rep needs. Conquer concerns, provide answers, motivate action, and be the conduit between your prospect’s problems and your solution. Actionable, fun, and designed to work within the current sales environment, this invaluable guide is your ticket to the top of the leader board. With Power Phone Scripts, you will never be at a loss of what to say to a prospect or client. Communication is everything in sales, and being on top of your game is no longer enough when top producers are playing a different game altogether. You cannot achieve winning stats if you're not even on the field. If you're ready to join the big league, Power Phone Scripts is the playbook you need to win at inside sales.

The SMART Sales System

The SMART Sales System
Author: Michael Halper
Publisher: R. R. Bowker
Total Pages: 326
Release: 2020-02-27
Genre: Business & Economics
ISBN: 9780578615769

The SMART Sales System is designed to increase your sales by helping you to improve the most powerful sales tool you have - the words you say when talking with prospects. SMART stands for Sales Messaging and Response Tactics and with that, the system provides clarity for what to say and do during every step of the sales process. The SMART Sales System is unlike all other sales training books and programs in that it is an actual system that you can implement that will tell you exactly what to do (and not do) and what to say (and not say) in all of the common sales prospecting situations you will find yourself in. It does this by providing sales scripts, email templates, questions to ask, objection responses, voicemail scripts, and more. Not only will implementing the system increase your sales, it will also make selling easier, less stressful, and more fun.