Solving Hard Conflict
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| Author | : Angela Ramsay |
| Publisher | : Severn House Paperbacks |
| Total Pages | : 192 |
| Release | : 2012-07 |
| Genre | : Business & Economics |
| ISBN | : 9789768202901 |
Verbal bullying in organizations and schools is very much in the headlines today. But it is not only verbal bullying that creates hard conflict in organizations - undermining and physical violence do as well. Hard conflict costs organizations far too much money. As an organization development specialist and certified professional mediator, Dr. Ramsay wrote the practical book Solving Hard Conflict to help the thousands of large, medium and small business owners who suffer from debilitating conflict. The book is written in a style that incorporates diverse cultures. Examples and cases are given from North America, Europe, Asia and the Caribbean. Most of the strategies described in the book are low-cost to meet the needs of organizations in tough economic times.
| Author | : Adam Kahane |
| Publisher | : ReadHowYouWant.com |
| Total Pages | : 222 |
| Release | : 2007 |
| Genre | : |
| ISBN | : 1442950188 |
| Author | : Mary Scannell |
| Publisher | : McGraw Hill Professional |
| Total Pages | : 240 |
| Release | : 2010-05-28 |
| Genre | : Business & Economics |
| ISBN | : 0071743669 |
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
| Author | : Morton Deutsch |
| Publisher | : John Wiley & Sons |
| Total Pages | : 959 |
| Release | : 2006-09-18 |
| Genre | : Business & Economics |
| ISBN | : 0787986666 |
The Handbook of Conflict Resolution, Second Edition is written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively. It provides the theoretical underpinnings that throw light on the fundamental social psychological processes involved in understanding and managing conflicts at all levels—interpersonal, intergroup, organizational, and international. The Handbook covers a broad range of topics including information on cooperation and competition, justice, trust development and repair, resolving intractable conflict, and working with culture and conflict. Comprehensive in scope, this new edition includes chapters that deal with language, emotion, gender, and personal implicit theories as they relate to conflict.
| Author | : Douglas Stone |
| Publisher | : Penguin |
| Total Pages | : 401 |
| Release | : 2023-08-22 |
| Genre | : Psychology |
| ISBN | : 0593511697 |
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving
| Author | : John Gottman |
| Publisher | : A&C Black |
| Total Pages | : 236 |
| Release | : 2012-04-12 |
| Genre | : Family & Relationships |
| ISBN | : 1408834448 |
Psychologist and top marriage guru John Gottman has spent twenty years studying what makes a marriage last - now you can use his tested methods to evaluate, strengthen and maintain your long-term relationship. This ground-breaking book will enable you to see where your strengths and weaknesses lie, what specific actions you can take to improve your marriage and how to avoid the damaging patterns that can lead to divorce. It includes: - Practical exercises and techniques that will allow you to understand and make the most of your relationship - Ways to recognise and overcome the attitudes that doom a marriage - Questionnaires that will help you evaluate your relationship - Case studies and anecdotes from real life throughout
| Author | : William Ury |
| Publisher | : Bantam |
| Total Pages | : 210 |
| Release | : 2007-04-17 |
| Genre | : Business & Economics |
| ISBN | : 0553903640 |
We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You’ll learn how to: • Stay in control under pressure • Defuse anger and hostility • Find out what the other side really wants • Counter dirty tricks • Use power to bring the other side back to the table • Reach agreements that satisfies both sides' needs Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don’t have to get mad or get even. Instead, you can get what you want!
| Author | : Bill Eddy |
| Publisher | : Unhooked Books |
| Total Pages | : 0 |
| Release | : 2014 |
| Genre | : Business & Economics |
| ISBN | : 9781936268627 |
An amazingly simple technique for getting high-conflict people to stop blaming others, and instead join in finding solutions to problems.
| Author | : Brian G. Ogolsky |
| Publisher | : Cambridge University Press |
| Total Pages | : 415 |
| Release | : 2020 |
| Genre | : Family & Relationships |
| ISBN | : 1108419852 |
Provides an interdisciplinary perspective on behaviors and strategies used to maintain intimate relationships.
| Author | : Susan H. SHEAROUSE |
| Publisher | : AMACOM |
| Total Pages | : 272 |
| Release | : 2011-05-11 |
| Genre | : Business & Economics |
| ISBN | : 0814417124 |
From mild disagreements to major personnel blowouts, conflict in the workplace is unavoidable. Drawing lightheartedly from stories of her own slipups and disagreements as well as examples from her twenty years of experience as a conflict resolution professional, author Susan Shearouse reveals how conflict is created, how to respond to it, and how to manage it more effectively so that your team can get back to doing what it does best: producing top results for your organization. Conflict 101 employs research, humor, and oh-so-relatable anecdotes to help readers more deeply understand what it takes to build trust, harness negative emotions, encourage apologies and forgiveness, use a solution-seeking approach, and say what needs to be said in the workplace to move past conflicts. Whether it’s a fight over resources, a disagreement about how to get things done, or an argument stemming from perceived differences in identities or values, the manager’s role is to navigate relationships, build compromises, and encourage better collaboration. In doing so, you’ll not only become a stronger manager--you’ll build a much stronger team.
