Service Channel Transformation In Retail Banking
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| Author | : Horst Ellermann |
| Publisher | : Springer |
| Total Pages | : 639 |
| Release | : 2016-12-27 |
| Genre | : Business & Economics |
| ISBN | : 1137602287 |
This handbook provides a comprehensive and unparalleled reference point for studying continuous business transformation. Asserting that change will be the new normal and highlighting the fact that business transformation can never be complete, this important resource is a tool for coping with ongoing change in order to become and stay resilient, the predominant concern of executives across industries. Containing case study material to illustrate issues and solutions, The Palgrave Handbook of Managing Continuous Business Transformation takes an interdisciplinary approach weaving together strategic concepts with real-life experiences, connecting human resource issues with shifts in information technology and linking customers with the businesses from which they buy. Structured into four parts; transformational shifts, achieving customer centricity, dealing with new technology and leading the change, this handbook is crucial reading for academics, scholars and practitioners of business transformation.
| Author | : K. Thomas Liaw |
| Publisher | : Routledge |
| Total Pages | : 513 |
| Release | : 2021-06-14 |
| Genre | : Business & Economics |
| ISBN | : 1000375730 |
The Routledge Handbook of FinTech offers comprehensive coverage of the opportunities, challenges and future trends of financial technology. This handbook is a unique and in-depth reference work. It is organised in six thematic parts. The first part outlines the development, funding, and the future trends. The second focuses on blockchain technology applications and various aspects of cryptocurrencies. The next covers FinTech in banking. A significant element of FinTech, mobile payments and online lending, is included in the fourth part. The fifth continues with several chapters covering other financial services, while the last discusses ethics and regulatory issues. These six parts represent the most significant and overarching themes of FinTech innovations. This handbook will appeal to students, established researchers seeking a single repository on the subject, as well as policy makers and market professionals seeking convenient access to a one-stop guide.
| Author | : Patrick Dahmen |
| Publisher | : Springer Science & Business Media |
| Total Pages | : 232 |
| Release | : 2012-12-06 |
| Genre | : Business & Economics |
| ISBN | : 3322818284 |
Patrick Dahmen analyses the internal and external dimensions of multi-channel strategies and develops a management framework for their strategic design and operational implementation. Case studies illustrate the underlying managerial challenges.
| Author | : U. C. Mathur |
| Publisher | : I. K. International Pvt Ltd |
| Total Pages | : 496 |
| Release | : 2010 |
| Genre | : Business & Economics |
| ISBN | : 9380578660 |
Retail ventures become successful due to a variety of reasons but major dilemma for retail entrepreneurs is the secret formula for continued success. The book provides the entire gamut of carefully crafted success themes which covers the retail business i
| Author | : International Monetary Fund |
| Publisher | : International Monetary Fund |
| Total Pages | : 73 |
| Release | : 2019-06-27 |
| Genre | : Business & Economics |
| ISBN | : 1498321860 |
The paper finds that while there are important regional and national differences, countries are broadly embracing the opportunities of fintech to boost economic growth and inclusion, while balancing risks to stability and integrity.
| Author | : A. Omarini |
| Publisher | : Springer |
| Total Pages | : 518 |
| Release | : 2016-01-12 |
| Genre | : Technology & Engineering |
| ISBN | : 113739255X |
The world of retail banking is changing. While previously a purely money-making entity, the industry has brought social responsibility onto its agenda, and the ground rules for success have altered. Traditional convictions, rules and values that have influenced all banking business in the past are brought into question by this shift, and banks are adopting bold strategies in order to win out over competitors. Taking both multidisciplinary and holistic approaches, Retail Banking is a comprehensive analysis of how traditional retail banks can meet the challenges of the emerging competitive landscape. It outlines the importance of considering the traditional fundamentals of banking and fitting them into the modern times, where technology is pervasive and developments in the macro and micro scenarios have changed the landscape of the industry. It highlights that modern retail banking is a conscious step away from the past, and suggests that for banks to succeed in this field, they must step away from ad-hoc initiatives and instead encourage loyalty and a life-long confidence in each of their customers. This book will be of interest to those with in interest in retail banking, bank management, business models and strategies and financial services.
| Author | : Cengiz Kahraman |
| Publisher | : Springer Nature |
| Total Pages | : 626 |
| Release | : 2022-11-14 |
| Genre | : Technology & Engineering |
| ISBN | : 3031165985 |
This book states that intelligent digital transformation is the process of using artificial intelligence techniques in digital technologies such as machine learning, natural language processing, automation and robotics to transform existing non-digital business processes and services to meet with the evolving market and customer expectations. This book including 26 chapters, each written by their experts, focuses on revealing the reflection of digital transformation in our business and social life under emerging conditions through intelligent systems. Intelligent digital transformation examples from almost all sectors including health, education, manufacturing, tourism, insurance, smart cities, banking, energy and transportation are introduced by theory and applications. The intended readers are managers responsible for digital transformation, intelligent systems researchers, lecturers, and MSc and PhD students studying digital transformation.
| Author | : SAS Institute |
| Publisher | : SAS Institute |
| Total Pages | : 54 |
| Release | : 2011-05-01 |
| Genre | : |
| ISBN | : 1612900755 |
As the banking industry enters a period of profound and probably difficult change, not only do the world’s banks face a tidal wave of post-crisis regulatory initiatives and restructuring, they also face a widespread loss of public confidence. However, new pressures bring new ideas and new opportunities. The transformation of the banking industry: a brave new world is a collection of visionary articles from senior executives illustrating what lies ahead for the banking industry and how that industry is transforming in light of the effects of the global financial crisis. Banks need to understand their customers, their markets, and their risk exposures more than ever. The transformation of the banking industry is a must-read for anyone in the banking industry!
| Author | : Luigi Wewege |
| Publisher | : Walter de Gruyter GmbH & Co KG |
| Total Pages | : 152 |
| Release | : 2019-12-02 |
| Genre | : Business & Economics |
| ISBN | : 1547401613 |
Emergent innovative financial technologies are profoundly changing the way in which we spend, move and manage our money, unlike ever before, and traditional retail banks are facing stiff competition. The global financial crisis in 2007–2009 led to large losses, and even the collapse of a significant number of established banks shaking the trust of financial customers worldwide. The Digital Banking Revolution is an insightful look at how financial technology and the rapid rise of financial technology companies have brought welcome changes offering flexibility to the banking industry. The book offers a unique perspective on the consumerization of retail banking services. It delves into the many changes that financial innovations have brought about in banking, the main financial disruptors, the new era of "banking on the go," and financial innovations from countries around the world before concluding with a discussion on the future of banking including optimizing structures, new strategies for business outcomes, and human resources in the digital era.
| Author | : Giorgio Bongiorno |
| Publisher | : Springer |
| Total Pages | : 232 |
| Release | : 2017-07-31 |
| Genre | : Business & Economics |
| ISBN | : 3319310267 |
This book describes how chief information officers (CIOs) can embrace and drive the digital transformation by providing innovative leadership that uses old skills in a novel way. The book explores ways in which new actors and factors will play a key role in this process and how new relations can be created among things, data, and people. In addition, the design of digital organizations and the implementation of digital technologies are carefully examined and it is explained how digital workspaces can be designed, organized, and used. A set of methods is provided for linking new digital tools in order to meet the goals and challenges of building a digital enterprise. The digital economy is disrupting the way of interaction within value chains, creating fresh spaces for competition and novel ecosystems. With the advent of social media networking, mobility, big data and cloud computing, 4.0 manufacturing, etc., we are witnessing the birth of new digital organizations. However, sharing of leadership of this change among different actors can create disorder and inefficiency. Against this background, the future role of the CIO will be crucial.
