Refreshing The Customer Dialogue - with Personalization, Teaching and Algorithms

Refreshing The Customer Dialogue - with Personalization, Teaching and Algorithms
Author: Mattias Sjovall
Publisher: BoD - Books on Demand
Total Pages: 162
Release: 2018-06-01
Genre: Business & Economics
ISBN: 9176999874

THE CUSTOMER EXPECTS MORE, it's time to raise the bar and deliver a refreshed Customer Dialogue. Teach the complex, earn trust, see the customer, make it personalized and offer an instant learning journey. Provide micro-training in the moment, in the customer meeting. Enlighten! And understand why this is real now and learn how to do it. No matter whether you are a human being or an AI-algorithm. In a fast-spinning world with a huge amount of complexity, newly invented technology, online services offerings and proliferate multiple-choice situations, requiring constant important personal decisions - you might wonder how to keep up? All this in combination with personal limitations in time and mental bandwidth creates a great opportunity and need in the world for brands and passionate individuals, or sophisticated AI-algorithms, to take on the role of a teacher and digital curator and explain topics of interest in an effective and consumable style. Vendors need to step up here and improve the conversational style and give customers what they need: enlightenment and advisory based on a true understanding of and empathy for the customer, not only the basics. This book provides tactics and insights into how to effectively explain complicated matters with aspects of: expectation management, an executive summary format, story journeys, zoom in and zoom out, in-flow-repetition, the Swedish perspective, play intelligence, digital curation, and more! All framed in a new method: The Cassiopeia Method. A practical guide for customer-facing persons/algorithms looking for tangible suggestions as how to become even more appreciated by the customer. Join the movement of a beautiful and new Customer Dialogue!

Number Talks

Number Talks
Author: Sherry Parrish
Publisher: Math Solutions
Total Pages: 434
Release: 2010
Genre: Education
ISBN: 1935099116

"A multimedia professional learning resource"--Cover.

Flip Your Classroom

Flip Your Classroom
Author: Jonathan Bergmann
Publisher: International Society for Technology in Education
Total Pages: 123
Release: 2012-06-21
Genre: Education
ISBN: 1564844684

Learn what a flipped classroom is and why it works, and get the information you need to flip a classroom. You’ll also learn the flipped mastery model, where students learn at their own pace, furthering opportunities for personalized education. This simple concept is easily replicable in any classroom, doesn’t cost much to implement, and helps foster self-directed learning. Once you flip, you won’t want to go back!

Digital and Social Media Marketing

Digital and Social Media Marketing
Author: Nripendra P. Rana
Publisher: Springer Nature
Total Pages: 337
Release: 2019-11-11
Genre: Business & Economics
ISBN: 3030243745

This book examines issues and implications of digital and social media marketing for emerging markets. These markets necessitate substantial adaptations of developed theories and approaches employed in the Western world. The book investigates problems specific to emerging markets, while identifying new theoretical constructs and practical applications of digital marketing. It addresses topics such as electronic word of mouth (eWOM), demographic differences in digital marketing, mobile marketing, search engine advertising, among others. A radical increase in both temporal and geographical reach is empowering consumers to exert influence on brands, products, and services. Information and Communication Technologies (ICTs) and digital media are having a significant impact on the way people communicate and fulfil their socio-economic, emotional and material needs. These technologies are also being harnessed by businesses for various purposes including distribution and selling of goods, retailing of consumer services, customer relationship management, and influencing consumer behaviour by employing digital marketing practices. This book considers this, as it examines the practice and research related to digital and social media marketing.

Teaching at Its Best

Teaching at Its Best
Author: Linda B. Nilson
Publisher: John Wiley & Sons
Total Pages: 401
Release: 2010-04-20
Genre: Education
ISBN: 0470612363

Teaching at Its Best This third edition of the best-selling handbook offers faculty at all levels an essential toolbox of hundreds of practical teaching techniques, formats, classroom activities, and exercises, all of which can be implemented immediately. This thoroughly revised edition includes the newest portrait of the Millennial student; current research from cognitive psychology; a focus on outcomes maps; the latest legal options on copyright issues; and how to best use new technology including wikis, blogs, podcasts, vodcasts, and clickers. Entirely new chapters include subjects such as matching teaching methods with learning outcomes, inquiry-guided learning, and using visuals to teach, and new sections address Felder and Silverman's Index of Learning Styles, SCALE-UP classrooms, multiple true-false test items, and much more. Praise for the Third Edition of Teaching at Its BestEveryone veterans as well as novices will profit from reading Teaching at Its Best, for it provides both theory and practical suggestions for handling all of the problems one encounters in teaching classes varying in size, ability, and motivation." Wilbert McKeachie, Department of Psychology, University of Michigan, and coauthor, McKeachie's Teaching TipsThis new edition of Dr. Nilson's book, with its completely updated material and several new topics, is an even more powerful collection of ideas and tools than the last. What a great resource, especially for beginning teachers but also for us veterans!" L. Dee Fink, author, Creating Significant Learning ExperiencesThis third edition of Teaching at Its Best is successful at weaving the latest research on teaching and learning into what was already a thorough exploration of each topic. New information on how we learn, how students develop, and innovations in instructional strategies complement the solid foundation established in the first two editions." Marilla D. Svinicki, Department of Psychology, The University of Texas, Austin, and coauthor, McKeachie's Teaching Tips

Design Recommendations for Intelligent Tutoring Systems: Volume 10 - Strengths, Weaknesses, Opportunities and Threats (SWOT) Analysis of Intelligent Tutoring Systems

Design Recommendations for Intelligent Tutoring Systems: Volume 10 - Strengths, Weaknesses, Opportunities and Threats (SWOT) Analysis of Intelligent Tutoring Systems
Author: Anne Sinatra
Publisher: U.S. Army DEVCOM – Soldier Center
Total Pages: 160
Release: 2023-03-10
Genre: Computers
ISBN: 0997725834

This book is a resource for those who are new to intelligent tutoring systems (ITSs), as well as those with a great deal of experience with them. This is the tenth book in our Design Recommendations for Intelligent Tutoring Systems book series. The focus of this book is on Strengths, Weaknesses, Opportunities, and Threats (SWOT) Analyses of varying components of ITSs. Each chapter in the book represents a different topic area, and includes a SWOT analysis that is specific to that topic and how it relates to ITSs. This book can be read in order, or a reader can choose a specific topic area and move directly to that chapter. Each SWOT Analysis describes the current state of the topic area, and how the lessons learned from the analysis could be applied to the Generalized Intelligent Framework for Tutoring (GIFT) (Sottilare et al., 2012; Sottilare et al., 2017). GIFT is an ITS architecture that is open-source, modular, and domain independent (Sottilare et al., 2017). Each book in the design recommendations series has addressed a different ITS topic area, and how the work in each chapter can relate to and inform the GIFT architecture. GIFT has continually been in development, with features consistently being added to improve functionality, as well as reduce the skill requirement for authoring content in GIFT. GIFT is freely available in both downloadable and Cloud versions at https://www.GIFTtutoring.org.

Make Learning Personal

Make Learning Personal
Author: Barbara Bray
Publisher: Corwin Press
Total Pages: 430
Release: 2014-10-10
Genre: Education
ISBN: 1483388115

Put learning back into the hands of the learner! Through personalized learning, education as we know it is transformed as learners are empowered to take control of their own learning. This thorough and timely resource draws on Universal Design for Learning® principles to create a powerful shift in classroom dynamics by guiding learners to become self-directed, self-monitoring, and self-motivated. You’ll discover: A system that includes tools and strategies to reduce barriers and maximize learning for all learners A clear explanation distinguishing personalized learning from differentiation and individualized instruction Teachers’ personal stories of moving through the Stages of Personalized Learning Environments to transform teacher and learner roles and school culture Background information on developing a rationale on why to personalize learning Strategies to create the change that occurs with the culture shift that happens in classrooms and schools as you personalize learning. Recognized authorities in personalized learning, the authors have led educational innovation for almost three decades. "As an educator for more than 30 years, I have seen a myriad of ideas to improve education. Personalized learning could truly be the game-changer! Barbara and Kathleen have certainly done their homework in clearly defining what it means to personalize learning. They identify stages that can help teachers gradually adapt their role, moving from a teacher-centered classroom to a learner-driven environment. This book will serve as a valuable handbook as educators make the decision to empower their learners!" - Betty Wottreng, Director of Technology Services, Verona Area School District, Wisconsin

Rewiring Education

Rewiring Education
Author: John D. Couch
Publisher: BenBella Books
Total Pages: 257
Release: 2023-01-03
Genre: Education
ISBN: 163774420X

What if we could unlock the potential in every child? As it turns out, we can. Apple's iconic cofounder Steve Jobs had a powerful vision for education: employing technology to make an enormous impact on the lives of millions of students. To realize this vision, Jobs tapped John D. Couch, a trusted engineer and executive with a passion for education. Couch believed the real purpose of education was to help children discover their unique potential and empower them to reach beyond their perceived limitations. Today, technology is increasingly integrated into every aspect of our lives, rewiring our homes, our jobs, and even our brains. Most important, it presents an opportunity to rewire education to enrich and strengthen our schools, children, and society In Rewiring Education, Couch shares the professional lessons he's learned during his 50-plus years in education and technology. He takes us behind Apple's major research study, Apple Classrooms of Tomorrow (ACOT), and its follow-up (ACOT 2), highlighting the powerful effects of the Challenge-Based Learning framework. Going beyond Apple's walls, he also introduces us to some of the most extraordinary parents, educators, and entrepreneurs from around the world who have ignored the failed promises of memorization and, instead, utilize new science-backed methods and technologies that benefit all children, from those who struggle to honor students. Rewiring Education presents a bold vision for the future of education, looking at promising emerging technologies and how we—as parents, teachers, and voters—can ensure children are provided with opportunities and access to the relevant, creative, collaborative, and challenging learning environments they need to succeed.

The Algorithm Design Manual

The Algorithm Design Manual
Author: Steven S Skiena
Publisher: Springer Science & Business Media
Total Pages: 742
Release: 2009-04-05
Genre: Computers
ISBN: 1848000707

This newly expanded and updated second edition of the best-selling classic continues to take the "mystery" out of designing algorithms, and analyzing their efficacy and efficiency. Expanding on the first edition, the book now serves as the primary textbook of choice for algorithm design courses while maintaining its status as the premier practical reference guide to algorithms for programmers, researchers, and students. The reader-friendly Algorithm Design Manual provides straightforward access to combinatorial algorithms technology, stressing design over analysis. The first part, Techniques, provides accessible instruction on methods for designing and analyzing computer algorithms. The second part, Resources, is intended for browsing and reference, and comprises the catalog of algorithmic resources, implementations and an extensive bibliography. NEW to the second edition: • Doubles the tutorial material and exercises over the first edition • Provides full online support for lecturers, and a completely updated and improved website component with lecture slides, audio and video • Contains a unique catalog identifying the 75 algorithmic problems that arise most often in practice, leading the reader down the right path to solve them • Includes several NEW "war stories" relating experiences from real-world applications • Provides up-to-date links leading to the very best algorithm implementations available in C, C++, and Java

Foundations of Algorithms

Foundations of Algorithms
Author: Richard E. Neapolitan
Publisher: Jones & Bartlett Learning
Total Pages: 647
Release: 2011
Genre: Computers
ISBN: 0763782505

Data Structures & Theory of Computation