Product Warranty Handbook
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Author | : Wallace Blischke |
Publisher | : CRC Press |
Total Pages | : 958 |
Release | : 1995-11-03 |
Genre | : Technology & Engineering |
ISBN | : 9780824789558 |
Covering product warranties, this work offers comprehensive examinations of fundamental concepts and furnishes detailed, immediately applicable results. It sets out to bridge the gap between theory and practice, and integrates the research of various disciplines that study warranty, illustrating all basic consumer warranty options.
Author | : Anisur Rahman |
Publisher | : Springer |
Total Pages | : 124 |
Release | : 2015-06-05 |
Genre | : Technology & Engineering |
ISBN | : 3319162713 |
This volume presents concepts, policies and cost models for various long-term warranty and maintenance contracts. It offers several numerical examples for estimating costs to both the manufacturer and consumer. Long-term warranties and maintenance contracts are becoming increasingly popular, as these types of aftersales services provide assurance to consumers that they can enjoy long, reliable service, and protect them from defects and the potentially high costs of repairs. Studying long-term warranty and service contracts is important to manufacturers and consumers alike, as offering long-term warranty and maintenance contracts produce additional costs for manufacturers / service providers over the product’s service life. These costs must be factored into the price, or the manufacturer / dealer will incur losses instead of making a profit. On the other hand, the buyer / consumer needs to weigh the cost of maintaining it over its service life and to decide whether or not these policies are worth purchasing. There are a number of complexities involved in developing failure and cost models for these policies due to uncertainties concerning the service life, usage pattern, maintenance work and long-term costs of rectifications. Mathematical models for predicting failures and expected costs for various one-dimensional long-term warranty policies are developed at the system level and analyzed by taking into account the uncertainties in connection with longer coverage periods and the rectification costs over the warranty period. Failures and costs are modeled using stochastic techniques and illustrated by means of numerical examples for estimating costs to the manufacturer and consumer. Various rectification policies are proposed and analyzed. The models developed here can be used to aid in managerial decisions on purchasing products with long-term warranty policies and maintenance contracts or outsourcing maintenance.
Author | : Wallace R. Blischke |
Publisher | : Springer Science & Business Media |
Total Pages | : 594 |
Release | : 2011-07-28 |
Genre | : Technology & Engineering |
ISBN | : 0857296477 |
Warranty Data Collection and Analysis deals with warranty data collection and analysis and the problems associated with these activities. The book is a both a research monograph and a handbook for practitioners. As a research monograph, it unifies the literature on warranty data collection and analysis, and presents the important results in an integrated manner. In the process, it highlights topics that require further research. As a handbook, it provides the essential methodology needed by practitioners involved with warranty data collection and analysis, along with extensive references to further results. Models and techniques needed for proper and effective analysis of data are included, together with guidelines for their use in warranty management, product improvement, and new product development. Warranty Data Collection and Analysis will be of interest to researchers (engineers and statisticians) and practitioners (engineers, applied statisticians, and managers) involved with product warranty and reliability. It is also suitable for use as a reference text for graduate-level reliability programs in engineering, applied statistics, operations research, and management.
Author | : |
Publisher | : |
Total Pages | : 28 |
Release | : 1987 |
Genre | : Consumer protection |
ISBN | : |
Author | : D. N. Prabhakar Murthy |
Publisher | : Springer Science & Business Media |
Total Pages | : 311 |
Release | : 2006-01-27 |
Genre | : Technology & Engineering |
ISBN | : 1846282586 |
The only recent book to cover "Stage 3" warranty management, linking strategic and operational aspects for manufactured products. Shows how to make warranty management an effective tool for enhancing customer satisfaction. Uses minimal mathematics and presents accounting and legal aspects of warranty management in an easily understandable style. Written by two of the world’s leading experts in warranty management.
Author | : Hoang Pham |
Publisher | : Springer Science & Business Media |
Total Pages | : 676 |
Release | : 2006-04-12 |
Genre | : Technology & Engineering |
ISBN | : 1852338415 |
An effective reliability programme is an essential component of every product's design, testing and efficient production. From the failure analysis of a microelectronic device to software fault tolerance and from the accelerated life testing of mechanical components to hardware verification, a common underlying philosophy of reliability applies. Defining both fundamental and applied work across the entire systems reliability arena, this state-of-the-art reference presents methodologies for quality, maintainability and dependability. Featuring: Contributions from 60 leading reliability experts in academia and industry giving comprehensive and authoritative coverage. A distinguished international Editorial Board ensuring clarity and precision throughout. Extensive references to the theoretical foundations, recent research and future directions described in each chapter. Comprehensive subject index providing maximum utility to the reader. Applications and examples across all branches of engineering including IT, power, automotive and aerospace sectors. The handbook's cross-disciplinary scope will ensure that it serves as an indispensable tool for researchers in industrial, electrical, electronics, computer, civil, mechanical and systems engineering. It will also aid professional engineers to find creative reliability solutions and management to evaluate systems reliability and to improve processes. For student research projects it will be the ideal starting point whether addressing basic questions in communications and electronics or learning advanced applications in micro-electro-mechanical systems (MEMS), manufacturing and high-assurance engineering systems.
Author | : |
Publisher | : |
Total Pages | : 106 |
Release | : 1990 |
Genre | : Consumer education |
ISBN | : |
Author | : Lorie Marrero |
Publisher | : Greenleaf Book Group |
Total Pages | : 0 |
Release | : 2009 |
Genre | : Home economics |
ISBN | : 9780615266480 |
Get your house in shape! Applying just an ounce of the advice in this practical guide saves you enough time and money to pay for itself including the cure for procrastination and the ten types of "high calorie clutter" to avoid.
Author | : Carol Smith |
Publisher | : Builderbooks |
Total Pages | : 0 |
Release | : 2008 |
Genre | : Business & Economics |
ISBN | : 9780867186321 |
Maintaining positive relationships with new home owners after they move in increases sales. This book helps builders and their sales and warranty staffs understand and plan for the customer service that follows the sale of a house, especially warranty service.
Author | : Jan Greene |
Publisher | : CRC Press |
Total Pages | : 155 |
Release | : 2018-01-18 |
Genre | : Science |
ISBN | : 1351092367 |
Pesticide handlers have never had an easy time keeping abreast of the regulations that affect them, but it is getting even more difficult as public pressure adds more layers of new rules. At the same time, there's a trend toward making the individual applicant more responsible for knowing the rules and for getting more training. This is the only volume that, in clear language, describes the system, the current issues in regulation, and the science behind them for the user. It can be helpful for the beginner, the veteran, or anyone who needs a reference encompassing the entire range of pesticide regulatory issues, such as groundwater, endangered species, recordkeeping, worker protection, and more. There's also an exclusive, first-ever compilation of the rules in all 50 states and the District of Columbia for the training and testing required to become a certified applicator-something that varies considerably from state to state.