Process Improvement And Performance Management Made Simple
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| Author | : Andrew Muras |
| Publisher | : Xlibris Corporation |
| Total Pages | : 208 |
| Release | : 2009-06-18 |
| Genre | : Business & Economics |
| ISBN | : 146280084X |
Can you get rapid results and still be effective? Where do you begin and what techniques should you use? What have others done and what were their lessons learned? Andrew Muras and Glenn Goodnight answer these questions and many more based on years of experience in implementing and teaching at both commercial and government organizations. Filled with case studies, this book highlights techniques that are effective in the real world. Whether practitioner, manager or executive, youre sure to gain the insights needed for program success. I find their approach to foundational aspects both structurally sound and engagingand critical for sustaining cost and quality performance improvements. Dr. Penny Weller, Hackett Group FastTrack is easy to use, easy to understand, and easy to communicate. Billie Gayle Lewis, LSS Blackbelt Ive been working with Andrew and Glenn for many years their workshops and trainings are typically our best attended and highest rated events. Guy Clayton, Director, IQPC Table of Contents Chapter 1: The FastTrack Approach for Rapid, Cost Effective Implementations Chapter 2: Shared Services Chapter 3: Chargebacks, Service Level Agreements and Service Catalogues Chapter 4: Information Technology Chapter 5: Product & Customer Profitability Chapter 6: Capacity Analysis Chapter 7: Performance Management, Metrics and Scorecards Chapter 8: Enterprise Wide Implementations Chapter 9: Benchmarking Chapter 10: Outsourcing Chapter 11: Government Chapter 12: Business Transformation: Linking ABC/M with Lean and Six Sigma
| Author | : Andrew Muras |
| Publisher | : Xlibris Corporation |
| Total Pages | : 208 |
| Release | : 2009 |
| Genre | : Business & Economics |
| ISBN | : 9781441535450 |
"With a Special Introduction by Mike Roberts, former CAM-I Director and inventor of the FastTrack approach."--Title page.
| Author | : Tristan Boutros |
| Publisher | : CRC Press |
| Total Pages | : 252 |
| Release | : 2017-07-27 |
| Genre | : Business & Economics |
| ISBN | : 1498719902 |
Unlike other books that promote a specific process and performance improvement discipline, this book shows organizations how to achieve success by fixing basic operational issues and problems using a broad and wide-sweeping process-based toolkit. In addition, it helps individuals who have worked in stale- or siloed-thinking enterprises make the tra
| Author | : Ron Dimon |
| Publisher | : John Wiley & Sons |
| Total Pages | : 208 |
| Release | : 2013-03-06 |
| Genre | : Business & Economics |
| ISBN | : 1118417135 |
A workable blueprint for developing and implementing performance management in order to improve revenue growth and profit margins Enterprise performance management (EPM) technology has been rapidly advancing, especially in the areas of predictive analysis and cloud-based solutions. Real Enterprise Performance Management introduces a framework for implementing and managing next-generation functionality for better insight, focus, and alignment of EPM. This blueprint shows that EPM can have a direct positive impact on revenue growth, operating margin, asset utilization, and cash cycle efficiency. Introduces a framework for implementing and managing next-generation functionality for better insight, focus, and alignment Reveals that EPM can have a strong impact on revenue growth, operating margin, asset utilization, cash cycle efficiency Today's businesses have a great deal of data and technology, but less-than-fact decisions are still made. Executives need a structured framework for gathering, analyzing, and debating the best ways to deploy capital, people and time. Real Enterprise Performance Management joins IT and finance in a digestible blueprint for developing and implementing performance management in order to improve revenue growth and profit margins.
| Author | : Asbjørn Rolstadås |
| Publisher | : Springer Science & Business Media |
| Total Pages | : 418 |
| Release | : 1994-12-31 |
| Genre | : Business & Economics |
| ISBN | : 9780412605604 |
This book should be of interest to technical managers, manufacturing and industrial engineers, and graduate students in IE and quality.
| Author | : Charles M. CALDWELL |
| Publisher | : AMACOM Div American Mgmt Assn |
| Total Pages | : 188 |
| Release | : 2002-05-13 |
| Genre | : Business & Economics |
| ISBN | : 0761215174 |
Organizational success depends on the continuous improvement of staff performance at al levels. People constitute the real competitive advantage in business and industries of all types. Enhancing the performance of your people and ultimately your organization depends on the continuous improvement of staff at all levels. An effective Performance Management system is essential to help employees perform at their best and align their contributions with the goals, values, and initiatives of the organization. Performance Management presents managers and supervisors with a clear model they can follow to plan, monitor, analyze, and maintain a satisfying process of performance improvement for their staff. Designed for readers to apply what they are learning to their current job responsibilities, this book offers exercises and assessments to determine your readiness to implement performance management. It also illustrates strategies for developing the crucial communication skills of coaching, problem solving, and giving feedback while teaching methods for linking organization and personal goals. By demystifying the role of performance management techniques, Performance Management provides the knowledge and tools to design and implement a workable system that benefits the organization and inspires employees to manage their own performance. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.
| Author | : Michael Armstrong |
| Publisher | : Kogan Page Publishers |
| Total Pages | : 240 |
| Release | : 2017-01-03 |
| Genre | : Business & Economics |
| ISBN | : 0749478128 |
Armstrong on Reinventing Performance Management presents a holistic approach to performance management, drawing on Michael Armstrong's vast research and experience. Most organizations have performance management processes in one form or another, but these are often based on formal annual reviews, forced rankings and directly linked to pay decisions. These traditional approaches are often at the expense of ongoing, continuous feedback and focus on looking back at what has or has not been achieved rather than looking forward. Direct links to pay decisions avert attention from people development, and managers often get lost in the bureaucracy of complex forms rather than fully engaging with their people. Armstrong on Reinventing Performance Management details how to build a culture of ongoing feedback and coaching and provides case studies of how this approach to building performance has been effective in organizations including Deloitte, Gap, Expedia and Google. Filled with practical advice, including how to deal with underperformers, it enables organizations to remove overly bureaucratic and ineffective systems based on top-down judgments and ratings, and demonstrates how to get line managers' support for the process focusing on actionable feedback and growth.
| Author | : Robert Bruce Hey |
| Publisher | : Gulf Professional Publishing |
| Total Pages | : 742 |
| Release | : 2017-04-06 |
| Genre | : Technology & Engineering |
| ISBN | : 0128104473 |
Performance Management for the Oil, Gas, and Process Industries: A Systems Approach is a practical guide on the business cycle and techniques to undertake step, episodic, and breakthrough improvement in performance to optimize operating costs. Like many industries, the oil, gas, and process industries are coming under increasing pressure to cut costs due to ongoing construction of larger, more integrated units, as well as the application of increasingly stringent environmental policies. Focusing on the ‘value adder’ or ‘revenue generator’ core system and the company direction statement, this book describes a systems approach which assures significant sustainable improvements in the business and operational performance specific to the oil, gas, and process industries. The book will enable the reader to: utilize best practice principles of good governance for long term performance enhancement; identify the most significant performance indicators for overall business improvement; apply strategies to ensure that targets are met in agreed upon time frames. Describes a systems approach which assures significant sustainable improvements in the business and operational performance specific to the oil, gas, and process industries Helps readers set appropriate and realistic short-term/ long-term targets with a pre-built facility health checker Elucidates the relationship between PSM, OHS, and Asset Integrity with an increased emphasis on behavior-based safety Discusses specific oil and gas industry issues and examples such as refinery and gas plant performance initiatives and hydrocarbon accounting
| Author | : Bob Paladino |
| Publisher | : John Wiley & Sons |
| Total Pages | : 373 |
| Release | : 2011-01-04 |
| Genre | : Business & Economics |
| ISBN | : 1118044622 |
In Five Key Principles of Corporate Performance Management, Bob Paladino shares his decades of experience to provide proven, real-world implementation insights from globally recognized and award-winning organizations. You’ll discover what today’s Fortune 100 companies are doing right, and how to implement their enterprise techniques and strategies within your own organization to maximize success.
| Author | : Geary A. Rummler |
| Publisher | : John Wiley & Sons |
| Total Pages | : 292 |
| Release | : 2012-12-11 |
| Genre | : Business & Economics |
| ISBN | : 1118143701 |
Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Gary Rummler reflects on the key needs of organizations faced with today's challenge of managing change in today's complex world. The book shows how to apply the three levels of performance and link performance to strategy, move from annual programs to sustained performance improvement, redesign processes, overcome the seven deadly sins of performance improvement and much more.
