Performance Analysis And Consulting
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Author | : Dana Gaines Robinson |
Publisher | : Berrett-Koehler Publishers |
Total Pages | : 289 |
Release | : 2008-04-01 |
Genre | : Business & Economics |
ISBN | : 1576757773 |
In 1995 the first edition of Performance Consulting introduced a concept which has since become a cornerstone of the human resource, learning and organizational development fields: training and HR solutions do not take place in a vacuum but must be tied to an organization's business goals. Performance consulting is a process in which a client and consultant partner to achieve business goals by optimizing workgroup performance. In this updated edition, Dana and Jim Robinson draw on what they've learned since the first edition was published twelve years ago, providing both a robust conceptual framework and improved tools and techniques to help the reader move from the traditional role to that of a Performance Consultant. They show readers how to form partnerships with management, help to identify performance required to ensure that business goals are achieved and assist management in taking actions needed for performance to change. They also illustrate the “how-to’s” for assisting management to identify the performance required to achieve business goals; and determining the degree to which the work environment supports and encourages the performance required. Effective HR and learning consultants master both the “science” (the analytical and assessment techniques) and the “art” (the consultative and partnering practices) of performance consulting. For the science of performance consulting, dozens of analytic tools, templates and assessment techniques are provided in the book. Regarding the art, the Robinsons describe the concepts and practices of ACT—building Access, Credibility and Trust—with business managers. In addition, two brand new chapters are dedicated to the skills of reframing requests for solutions into discussion of business goals and performance requirements; and Initiating business goals discussions with business managers and identifying strategic opportunities to partner with those managers in a proactive manner. Performance Consulting Toolkit - The second edition of Performance Consulting references graphic and adaptable tools that can be downloaded to support the performance consulting work the Robinsons describe. These tools are available to purchase and download from this product page. See the Table of Contents link for the full listing of the tools. Some tools (in Adobe PDF) can be printed and shared; others (in Microsoft Word) can be adapted to your specific needs and application requirements.
Author | : Dana Gaines Robinson |
Publisher | : Berrett-Koehler Publishers |
Total Pages | : 311 |
Release | : 2015-06 |
Genre | : Business & Economics |
ISBN | : 162656230X |
NEW EDITION, REVISED AND UPDATED In America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show for it. One reason is that people “jump to solutions” before they identify the causes of the problem. Performance consultants are effective because they partner with clients to clarify business goals and determine root causes for gaps between desired and current results. Only then are specific solutions agreed upon and implemented. This third edition of the classic book that introduced performance consulting adds a wealth of new material. There are new case examples throughout and four new chapters providing detailed steps for measuring results from performance consulting initiatives on five different levels, including ROI. The book includes a never-before-published Alignment and Measurement Model, allowing you to connect organizational needs and performance consulting initiatives designed to address those needs with the appropriate level of measurement. This remains a profoundly practical book, featuring tools, models, and checklists. It will enable you to make a difference in your organization that is valued, measurable, and sustainable.
Author | : Dana Gaines Robinson |
Publisher | : Berrett-Koehler Publishers |
Total Pages | : 376 |
Release | : 1995 |
Genre | : Business & Economics |
ISBN | : 9781881052302 |
The traditional training process confuses training activity with performance improvement by focusing on employees' learning needs, rather than on their performance needs. Traditional programs focus on developing excellent learning experiences, while failing to ensure that the newly acquired skills are transferred to the job. Thus, to be effective, training professionals must become ""performance consultants, "" shifting their focus from training delivery to the performance of the company and its individual contributors. Dana & Jim Robinson describe an approach suitable for use in any organizational setting or industry and with any content area. Dozens of useful tools, illustrative exercises, and a case study that threads through the book show how the techniques described are applied in an organizational setting.
Author | : Richard Lai |
Publisher | : |
Total Pages | : 0 |
Release | : 2013 |
Genre | : Industrial management |
ISBN | : 9780262018661 |
Powerful tools for using operations metrics to analyze companies in ways that go beyond traditional financial models and statements. Investors and analysts often need to look into a firm's operations more deeply than traditional financial statements and models allow. This book describes newly developed tools for using operations metrics to discern and influence the valuation of a firm. It is the first to present these techniques from a unified perspective: that of operations forensics, which looks at operations management not from the traditional point of view of a manager but from that of an investor or shareholder. After a discussion of financial statements and the useful but incomplete insights they provide, the book covers the three components of operations forensics: operational indicators, operations details that can predict future performance; operational due diligence, methods for verifying companies' claims about operational excellence and valuing their operational assets; and operational turnaround, an innovative approach to buyout and turnaround strategies. The text also offers brief reviews of operations management concepts, real-world examples of operations forensics, and a glossary. The mathematical material gradually increases in sophistication as the book progresses (but can be skipped without loss of continuity). Each chapter concludes with a "Takeaways and Toolkit" section, a brief summary of prior research, and suggestions for further reading. Operations forensics offers powerful tools and frameworks for financial analysts, private equity firms, managers, and consultants. This book provides a valuable resource for MBA students and practitioners. Downloadable supplementary material for instructors incudes figures form the text and 42 slides that can be used for class presentations.
Author | : Jack J. Phillips |
Publisher | : Materials Research Society Sym |
Total Pages | : 0 |
Release | : 2000 |
Genre | : Business & Economics |
ISBN | : 9781562861346 |
If your organization is looking for ways to improve performance, here's a source for proven systems, processes, and models from HRD experts. Twelve cases provide practical applications of performance analysis and consulting.
Author | : Clint Huffman |
Publisher | : Elsevier |
Total Pages | : 376 |
Release | : 2014-08-14 |
Genre | : Computers |
ISBN | : 0124167047 |
Microsoft Windows 8.1 and Windows Server 2012 R2 are designed to be the best performing operating systems to date, but even the best systems can be overwhelmed with load and/or plagued with poorly performing code. Windows Performance Analysis Field Guide gives you a practical field guide approach to performance monitoring and analysis from experts who do this work every day. Think of this book as your own guide to "What would Microsoft support do?" when you have a Windows performance issue. Author Clint Huffman, a Microsoft veteran of over fifteen years, shows you how to identify and alleviate problems with the computer resources of disk, memory, processor, and network. You will learn to use performance counters as the initial indicators, then use various tools to "dig in" to the problem, as well as how to capture and analyze boot performance problems. - This field guide gives you the tools and answers you need to improve Microsoft Windows performance - Save money on optimizing Windows performance with deep technical troubleshooting that tells you "What would Microsoft do to solve this?" - Includes performance counter templates so you can collect the right data the first time. - Learn how to solve performance problems using free tools from Microsoft such as the Windows Sysinternals tools and more. - In a rush? Chapter 1 Start Here gets you on the quick path to solving the problem. - Also covers earlier versions such as Windows 7 and Windows Server 2008 R2.
Author | : Dennis H. Reid |
Publisher | : Charles C Thomas Publisher |
Total Pages | : 257 |
Release | : 2020-06-01 |
Genre | : Psychology |
ISBN | : 0398093288 |
Clinicians who work with human service agencies often function in a consulting capacity with agency staff. Some clinicians work independently, and many others are employed within an agency. This book describes how clinicians can effectively change staff performance in the human services to promote implementation of consultative recommendations for the betterment of agency clients. The content is based on over five decades of behavior analytic research and application, and the experiences of clinicians who have demonstrated consistent success in consulting with a wide variety of human service agencies. The book is structured into four sections, each of which corresponds to various consulting strategies. Section I presents an introduction to the clinician’s guide to consulting, achieving performance change and staff acceptance, outcome management in approach to consulting, and the underlying considerations for consulting success. Section II explores the specific strategies for promoting performance change and staff acceptance, consulting outcomes and expectations, training staff to carry out consultative recommendations, monitoring performance and outcome attainment, supporting proficient staff performance, and correcting nonproficient staff performance. Section III focuses on achieving consulting success during difficult situations, promoting job security, overcoming motivational issues among staff, self-motivation, and financial success. Section IV provides a list of Selected Readings containing numerous useful resources that cover the business side of consulting. This book is designed to help clinicians perform consulting duties effectively and acceptably.
Author | : |
Publisher | : Independently Published |
Total Pages | : 238 |
Release | : 2020-11-16 |
Genre | : |
ISBN | : |
Performance tuning is becoming more important than it has been for the last 40 years. Read this book to understand your application's performance that runs on a modern CPU and learn how you can improve it. The 170+ page guide combines the knowledge of many optimization experts from different industries.
Author | : Jack J. Phillips |
Publisher | : Association for Talent Development |
Total Pages | : 147 |
Release | : 2000-05-01 |
Genre | : Business & Economics |
ISBN | : 1607283441 |
If your organization is looking for ways to improve performance, here's a source for proven systems, processes, and models from HRD experts. Twelve cases provide practical applications of performance analysis and consulting.
Author | : William J. Rothwell |
Publisher | : John Wiley & Sons |
Total Pages | : 528 |
Release | : 2013-01-11 |
Genre | : Business & Economics |
ISBN | : 1118416279 |
Performance Consulting If organizations are to be successful they must improve individual and organizational performance in order to establish and maintain a high-performance workplace, develop intellectual capital, promote productivity, and ultimately enhance profitability. Performance Consulting reveals how to distinguish between the signs and symptoms of productivity problems from the underlying root causes and find the most ethical and cost-effective solutions to solve those problems. The book is written for performance consultants, HR professionals, and any leader who want to fulfill the role of a performance consultant in order to develop more productive workers and create a globally-competitive organization. Filled with illustrative examples from giants in the field of human performance technology, the book describes the skills needed in order to become an effective performance consultant. Step by step the author clearly shows how to uncover and deal with challenges and opportunities to improve human performance of organizations by analyzing their present and envisioning their future. The book offers vital information for examining an organization's present conditions that are associated with data collection and analysis methods. It also describes how to foresee future conditions of an organization associated with relevant sources in order to determine their future course. Performance Consulting includes guidelines for implementing performance improvement solutions, which are often identified as performance improvement interventions. The book explains which approaches can offer the solutions that are likely to be most cost-effective, timely, ethical, and socially-responsible. No matter what size your organization or your current job responsibilities, Performance Consulting offers the strategies and information needed to become a dynamic performance consultant.