Perfect Phrases For Motivating And Rewarding Employees Second Edition
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Author | : Harriet Diamond |
Publisher | : McGraw Hill Professional |
Total Pages | : 176 |
Release | : 2010-08-06 |
Genre | : Business & Economics |
ISBN | : 0071744118 |
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Hundreds of Ready-to-Use Phrases for Encouraging and Recognizing Employee Excellence! Whether you're giving a pep talk to a team or inspiring a direct report in a one-on-one meeting, you need the right words to keep your staff focused, engaged, enthusiastic, and productive. This fully revised and updated edition of Perfect Phrases for Motivating and Rewarding Employees has hundreds of ready-to-use phrases for inspiring peak performance. Learn the most effective language for: Creating a positive work environment Motivating people to achieve goals Providing performance-enhancing feedback Boosting morale in tough times Using social networking for business success
Author | : Robert Bacal |
Publisher | : McGraw Hill Professional |
Total Pages | : 259 |
Release | : 2010-11-10 |
Genre | : Business & Economics |
ISBN | : 0071745068 |
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME You've heard it a million times: "The customer is always right." But let’s face it--sometimes the customer is misinformed, confused, or downright difficult. The ability to handle such customers is what separates the serious professional from the average employee. Perfect Phrases for Customer Service, second edition, provides the language you need for everyday customer service situations--and includes simple, effective techniques that can help you meet even the most demanding customer needs. Master the most effective words and phrases for: Defusing bad situations before they get worse Handling complaints patiently and professionally Satisfying customers and increasing sales Building long-term relationships with important customers
Author | : Linda Eve Diamond |
Publisher | : McGraw Hill Professional |
Total Pages | : 162 |
Release | : 2007-08-08 |
Genre | : Business & Economics |
ISBN | : 0071594884 |
The Right Phrase for Every Situation...Every Time Whether you're a project manager, department head, or CEO, you have to choose the perfect words to inspire real teamwork. This quick-reference guide addresses all the issues you could possibly encounter working with a team-offering hundreds of ready-to-use phrases for every situation. From managing interpersonal conflicts to motivating an entire company, you'll find the exact words you need to: Get people to work with, not against each other Use positive feedback to promote and reward teamwork Inspire communication at every level of the team Build a winning team mindset that can't lose! The key to successful collaboration is right here at your fingertips-in this easy-to-use, subject-by-subject collection of empowering words and fail-proof phrases.
Author | : |
Publisher | : |
Total Pages | : 370 |
Release | : 2015 |
Genre | : Employee motivation |
ISBN | : 9789814646741 |
Author | : Phyllis Dutwin |
Publisher | : McGraw Hill Professional |
Total Pages | : 208 |
Release | : 2016-03-04 |
Genre | : Study Aids |
ISBN | : 1259587991 |
Now updated! Expert verbal preparation for the TABE exam that is the first step to lifelong success Whether you're looking to quality for a government job, to launch a career with a private company, or to demonstrate your abilities for school placement, a high score on the Test of Adult Basic Education (TABE) will help you reach your goals. Written by recognized leaders in adult education, this book is designed to help you identify your goals and discover more about your unique learning preferences and study habits. You'll consider which subject-specific strategies make learning and test-taking easier for you. You'll learn basic verbal skills by using familiar, everyday items such as work documents, graphs and charts, and internet-based materials. With this step-by-step guide, you will sharpen the skills you need to succeed on the TABE--and move ahead in your career. Features Practice exercises just like the ones on the test--with complete explanations Real-life materials and examples that help you to build the skills you need Total preparation for all TABE verbal topics, including reading, language usage, and spelling Strategies that show you how to work smarter, not harder--and get the most out of your study time About the Authors Phyllis Dutwin, M.A., is president of Dutwin Associates, a company that consults with major publishers to develop books for adult students. Linda Eve Diamond comes from a corporate training background and is the author of business, education, and self-help books.
Author | : Paul Falcone |
Publisher | : AMACOM |
Total Pages | : 254 |
Release | : 2005-06-10 |
Genre | : Business & Economics |
ISBN | : 0814428703 |
This trusted reference puts thousands of ready-to-use words, phrases, descriptions, and action items right at your fingertips — perfect for review time, creating development plans, and monitoring performance year-round. Whether you're an HR professional or a manager, chances are there's one task you really dislike: giving performance reviews. Even if you know the basic points you want to get across, finding the right words and committing them to paper is about as much fun as a trip to the dentist. This phrasebook puts the right words in your hands with phrases that managers, supervisors, and HR professionals can use to help them properly evaluate performance and make the whole process much smoother. In 2600 Phrases for Effective Performance Reviews, renowned career expert Paul Falcone covers the 25 most commonly-rated performance factors including: productivity, time management, teamwork, decision making, and more! Falcone also shares job-specific parameters that apply in sales, customer service, finance, and many other areas and industries. 2600 Phrases for Effective Performance Reviews is useful not just for review time but will also be instrumental in creating job descriptions and development plans as well as monitoring performance, progress, and problems year-round.
Author | : Alan M. Perlman |
Publisher | : McGraw Hill Professional |
Total Pages | : 225 |
Release | : 2006-02-08 |
Genre | : Business & Economics |
ISBN | : 0071501673 |
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Any successful leader will tell you: Giving a strong presentation is the most immediate and powerful way to set goals, form strategies, and sell your vision-to both internal and external audiences. Perfect Phrases for Executive Presentations not only tells you how to plan and deliver your address, but also provides phrases for every part of the speech or presentation. Organized by speech type and audience, you'll be walked through the beginning, middle, and end of a speech, giving you effective phrases to use. This invaluable book includes A detailed review of building an effective presentation for a wide variety of meetings and conferences Instructions and phrases for writing effective speeches for nearly 30 different groups and interests, from shareholders to commencements Techniques you can use to become a more effective speaker
Author | : Frederick Herzberg |
Publisher | : Harvard Business Review Press |
Total Pages | : 36 |
Release | : 2008-07-14 |
Genre | : Business & Economics |
ISBN | : 1633691349 |
Imagine overseeing a workforce so motivated that employees relish more hours of work, shoulder more responsibility themselves; and favor challenging jobs over paychecks or bonuses. In One More Time: How Do You Motivate Employees? Frederick Herzberg shows managers how to shift from relying on extrinsic incentives to activating the real drivers of high performance: interesting, challenging work and the opportunity to continually achieve and grow into greater responsibility. The results? An ultramotivated workforce. Since 1922, Harvard Business Review has been a leading source of breakthrough management ideas-many of which still speak to and influence us today. The Harvard Business Review Classics series now offers readers the opportunity to make these seminal pieces a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world-and will have a direct impact on you today and for years to come.
Author | : Susan Benjamin |
Publisher | : McGraw Hill Professional |
Total Pages | : 242 |
Release | : 2007-09-06 |
Genre | : Business & Economics |
ISBN | : 0071595120 |
Perfect Phrases for the Right Situation, Every Time Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!
Author | : Susan Fowler |
Publisher | : Berrett-Koehler Publishers |
Total Pages | : 231 |
Release | : 2017-02-27 |
Genre | : Business & Economics |
ISBN | : 1626561842 |
A top leadership consultant says: Stop trying to motivate people! Find a powerful alternative to the carrot and stick in this science-driven guide. It's frustrating for everyone involved and it just doesn’t work. You can’t motivate people—they are already motivated, but generally in superficial and short-term ways. In this book, Susan Fowler builds upon the latest scientific research on the nature of human motivation to lay out a tested model and course of action that will help leaders guide their people toward the kind of motivation that not only increases productivity and engagement but that gives them a profound sense of purpose and fulfillment. Fowler argues that leaders still depend on traditional carrot-and-stick techniques because they haven’t understood their alternatives and don’t know what skills are necessary to apply the new science of motivation. Her Optimal Motivation process shows leaders how to move people away from dependence on external rewards and help them discover how their jobs can meet the deeper psychological needs—for autonomy, relatedness, and competence—that science tells us result in meaningful and sustainable motivation. Optimal Motivation has been proven in organizations all over the world—Fowler’s clients include Microsoft, CVS, NASA, the Catholic Leadership Institute, H&R Block, Mattel, and dozens more. Throughout this book, she illustrates how each step of the process works using real-life examples—and offers a groundbreaking answer for leaders who want to get motivation right!