Ombudsmen and ADR

Ombudsmen and ADR
Author: Naomi Creutzfeldt
Publisher: Springer
Total Pages: 199
Release: 2018-05-02
Genre: Social Science
ISBN: 3319788078

How do ordinary people experience and make sense of the informal justice system? Drawing on original data with British and German users of Ombudsmen— an important institution of informal justice, Naomi Creutzfeldt offers a nuanced comparative answer to this question. In so doing, she takes current debates on procedural justice and legal consciousness forward. This book explores consciousness around ‘alternatives’ to formal legality and asks how situated assumptions about law and fairness guide people's understandings of the informal justice system. Creutzfeldt shows that the everyday relationship that people have with the informal justice system is shaped by their experiences and expectations of the formal legal system and its agents. This book is an innovative theoretical and empirical statement about the future prospects for informal justice in Europe.

The Organizational Ombudsman

The Organizational Ombudsman
Author: Charles L. Howard
Publisher: American Bar Association
Total Pages: 678
Release: 2010
Genre: Law
ISBN: 9781604427783

This book provides a detailed rationale for the creation of ombudsman offices; suggestions for structuring and documenting an ombudsman program and how to address issues that arise in litigation; a comprehensive presentation of various legal issues associated with organizational ombudsman programs;and numerous examples of how ombudsmen function in their organizations to illustrate how they are effective in addressing issues that people would not otherwise raise.

Alternative Dispute Resolution in European Administrative Law

Alternative Dispute Resolution in European Administrative Law
Author: Dacian C. Dragos
Publisher: Springer
Total Pages: 624
Release: 2014-09-19
Genre: Law
ISBN: 3642349463

This book examines the role, the general framework and the empirical effectiveness of the main alternative dispute resolution tools (administrative appeals, mediation, and ombudsman) in administrative matters, within the broader context of the administrative justice system. The book uses approaches from the fields of law, public administration, public policy and political science to assess the importance of different instruments for alternative dispute resolution, with an emphasis on administrative appeals.

New Pathways to Civil Justice in Europe

New Pathways to Civil Justice in Europe
Author: Xandra Kramer
Publisher: Springer Nature
Total Pages: 313
Release: 2021-09-17
Genre: Law
ISBN: 3030666379

This book focuses on four topical and interconnected, innovative pathways to civil justice within the context of securing and improving access to justice: the use of Artificial Intelligence and its interactions with judicial systems; ADR and ODR tracks in privatising justice systems; the effects of increased self-representation on access to justice; and court specialization and the establishment of commercial courts to counter the trend of vanishing court trials. Top academics and experts from Europe, the US and Canada address these topics in a critical and multidisciplinary manner, combining legal, socio-legal and empirical insights. The book is part of ‘Building EU Civil Justice’, a five-year research project funded by the European Research Council. It will be of interest to scholars and policymakers, as well as practitioners working in the areas of civil justice, alternative dispute resolution, court systems, and legal tech. The chapters “Introduction: The Future of Access to Justice – Beyond Science Fiction” and “Constituting a Civil Legal System Called “Just”: Law, Money, Power, and Publicity” are available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.

A Practical Guide to Organizational Ombuds

A Practical Guide to Organizational Ombuds
Author: Charles L. Howard
Publisher:
Total Pages:
Release: 2022
Genre: Abuse of administrative power
ISBN: 9781639050543

"Many people and organizations do not understand what organizational ombuds are and how they work. They want to know what value these programs really add, and they frequently express skepticism about ombuds' claim of confidentiality and how these programs can operate independently within an organization when an ombuds may be an employee of the organization. This book is a practical guide for those who have questions such as these about organizational ombuds programs and how they operate"--

Research Handbook on the Ombudsman

Research Handbook on the Ombudsman
Author: Marc Hertogh
Publisher: Edward Elgar Publishing
Total Pages: 550
Release: 2018-11-30
Genre: Law
ISBN: 1786431254

The public sector ombudsman has become one of the most important administrative justice institutions in many countries around the world. This international and interdisciplinary Research Handbook brings together leading scholars and practitioners to discuss the state-of-the-art of ombudsman research. It uses new empirical studies and competing theoretical explanations to critically examine important aspects of the ombudsman’s work. This comprehensive Handbook is of value to academics designing future ombudsman studies and practitioners and policymakers in understanding the future challenges of the ombudsman.

Designing Conflict Management Systems

Designing Conflict Management Systems
Author: Cathy A. Costantino
Publisher: Jossey-Bass
Total Pages: 280
Release: 1996
Genre: Business & Economics
ISBN:

As social stresses escalate and organizations experience more turbulence and uncertainty, conflict in the workplace is on the rise. This book presents a clear, step-by-step approach for developing and evaluating conflict management systems within any organization.

A Practical Approach to Alternative Dispute Resolution

A Practical Approach to Alternative Dispute Resolution
Author: Susan Blake
Publisher: Oxford University Press, USA
Total Pages: 640
Release: 2012-08-16
Genre: Law
ISBN: 0199644985

A Practical Approach to Alternative Dispute Resolution will appeal to law students and practitioners looking for a book that deals with the full range of ADR processes. This comprehensive book covers the core topics on the dispute resolution module for the BPTC. Its practical focus highlights the key processes and procedures for each topic.

A History of Alternative Dispute Resolution

A History of Alternative Dispute Resolution
Author: Jerome T. Barrett
Publisher: John Wiley & Sons
Total Pages: 330
Release: 2004-10-19
Genre: Law
ISBN: 0787975427

A History of Alternative Dispute Resolution offers a comprehensive review of the various types of peaceful practices for resolving conflicts. Written by Jerome Barrett—a longtime practitioner, innovator, and leading historian in the field of ADR—and his son Joseph Barrett, this volume traces the evolution of the ADR process and offers an overview of the precursors to ADR, including negotiation, arbitration, and mediation. The authors explore the colorful beginnings of ADR using illustrative examples from prehistoric Shaman through the European Law Merchant. In addition, the book offers the historical context for the use of ADR in the arenas of diplomacy and business.

A Handbook of Dispute Resolution

A Handbook of Dispute Resolution
Author: Karl J Mackie
Publisher: Routledge
Total Pages: 355
Release: 2013-01-11
Genre: Social Science
ISBN: 1134952805

A Handbook of Dispute Resolution examines the theoretical and practical developments that are transforming the practice of lawyers and other professionals engaged in settling disputes, grievance-handling and litigation. The book explains what distinguishes ADR from other forms of dispute resolution and examines the role ADR can play in a range of contexts where litigation would once have been the only option, such as family law and company law. In some areas, like industrial relations, ADR is not an alternative, but the main method of conflict-intervention, and several contributors draw on their experience of negotiating between management and unions. A wide variety of methods is open to the non-litigious, including resort to Ombudsmen, negotiation, small claims courts and mini-trials; these and other options receive detailed attention. Given the newness of ADR as a discipline, questions about the training of mediators and about the role of central government have not yet been resolved. The final section of the book is devoted to discussion of these issues. Case studies are drawn from the international arena - examples from China, Canada, Australia, Germany and North America place ADR in a cultural and historical perspective.