Communication Skills

Communication Skills
Author: Kay Norman
Publisher: Scion Publishing Ltd
Total Pages: 182
Release: 2019-09-25
Genre: Medical
ISBN: 1908625783

Communication Skills is an accessible textbook for nursing and healthcare students seeking to understand the concept of communication and to develop their communication skills. Through clear explanations, case studies and activities, the book will help you to understand the principles of communication and develop your own skills for your healthcare practice. You will learn: Why communication is fundamental to nursing and health care How to communicate in assessing, planning, providing and managing care How to communicate in promoting health and in therapeutic interventions How to communicate in difficult situations How to communicate with a diverse range of people How communication is used to improve patient safety This book will help you to demonstrate your communication skills and develop your proficiency in nursing and health care. Essentials is a series of accessible, introductory textbooks for students in nursing, health and social care. New and forthcoming titles in the series: The Care Process Communication Skills Leadership Mental Health Promoting Health and Wellbeing Study Skills

Negotiation Skills for Rookies

Negotiation Skills for Rookies
Author: Patrick Forsyth
Publisher: Marshall Cavendish Corporation
Total Pages: 176
Release: 2009
Genre: Business & Economics
ISBN: 9780462099538

For anyone who wants to develop negotiation skills and bargain more effectively! Part of the launch of a major new series - 'Rookies' - by Marshall Cavendish. Become skilled and knowledgeable in just one week: information and advice is straight to the point, fast to read and easy to digest. At all levels, negotiation is one of the most critical skills to have in business today. Written by an experienced practitioner and expert in the field. Whether you know it or not, negotiations are constantly taking place and thus form a critical part of work life. Negotiation is relevant to discussions between colleagues, people who do not know each other, in the same organisation or different ones and between people of different experience, background, nationality and outlook. The negotiating process involves balancing matters between two parties so that you not only get what you want, but get what you want in the best possible way. It is the art of concluding a deal, and the arrangement of all the elements that constitute that deal; the terms and conditions for instance in some business deals. It is a form of communication and, as such, it is an interactive process. This book sets out the essentials - what really matters - about the process. It examines the core techniques and practical, proven approaches that provide a basis for undertaking negotiation, and aims to make them understandable and manageable to use so that you can quickly put your rookie status behind you.

Software Management

Software Management
Author: Donald J. Reifer
Publisher: John Wiley & Sons
Total Pages: 580
Release: 2006-08-30
Genre: Computers
ISBN: 0471775622

This Seventh Edition of Donald Reifer's popular, bestselling tutorial summarizes what software project managers need to know to be successful on the job. The text provides pointers and approaches to deal with the issues, challenges, and experiences that shape their thoughts and performance. To accomplish its goals, the volume explores recent advances in dissimilar fields such as management theory, acquisition management, globalization, knowledge management, licensing, motivation theory, process improvement, organization dynamics, subcontract management, and technology transfer. Software Management provides software managers at all levels of the organization with the information they need to know to develop their software engineering management strategies for now and the future. The book provides insight into management tools and techniques that work in practice. It also provides sufficient instructional materials to serve as a text for a course in software management. This new edition achieves a balance between theory and practical experience. Reifer systematically addresses the skills, knowledge, and abilities that software managers, at any level of experience, need to have to practice their profession effectively. This book contains original articles by leaders in the software management field written specifically for this tutorial, as well as a collection of applicable reprints. About forty percent of the material in this edition has been produced specifically for the tutorial. Contents: * Introduction * Life Cycle Models * Process Improvement * Project Management * Planning Fundamentals * Software Estimating * Organizing for Success * Staffing Essentials * Direction Advice * Visibility and Control * Software Risk Management * Metrics and Measurement * Acquisition Management * Emerging Management Topics "The challenges faced by software project managers are the gap between what the customers can envision and the reality on the ground and how to deal with the risks associated with this gap in delivering a product that meets requirements on time and schedule at the target costs. This tutorial hits the mark by providing project managers, practitioners, and educators with source materials on how project managers can effectively deal with this risk." -Dr. Kenneth E. Nidiffer, Systems & Software Consortium, Inc. "The volume has evolved into a solid set of foundation works for anyone trying to practice software management in a world that is increasingly dependent on software release quality, timeliness, and productivity." -Walker Royce, Vice President, IBM Software Services-Rational

Negotiation Genius

Negotiation Genius
Author: Deepak Malhotra
Publisher: Bantam
Total Pages: 354
Release: 2008-08-26
Genre: Business & Economics
ISBN: 0553384112

From two leaders in executive education at Harvard Business School, here are the mental habits and proven strategies you need to achieve outstanding results in any negotiation. Whether you’ve “seen it all” or are just starting out, Negotiation Genius will dramatically improve your negotiating skills and confidence. Drawing on decades of behavioral research plus the experience of thousands of business clients, the authors take the mystery out of preparing for and executing negotiations—whether they involve multimillion-dollar deals or improving your next salary offer. What sets negotiation geniuses apart? They are the men and women who know how to: •Identify negotiation opportunities where others see no room for discussion •Discover the truth even when the other side wants to conceal it •Negotiate successfully from a position of weakness •Defuse threats, ultimatums, lies, and other hardball tactics •Overcome resistance and “sell” proposals using proven influence tactics •Negotiate ethically and create trusting relationships—along with great deals •Recognize when the best move is to walk away •And much, much more This book gets “down and dirty.” It gives you detailed strategies—including talking points—that work in the real world even when the other side is hostile, unethical, or more powerful. When you finish it, you will already have an action plan for your next negotiation. You will know what to do and why. You will also begin building your own reputation as a negotiation genius.

The Business of Sports Agents

The Business of Sports Agents
Author: Kenneth L. Shropshire
Publisher: University of Pennsylvania Press
Total Pages: 272
Release: 2016-03-22
Genre: Business & Economics
ISBN: 0812292790

Successful sports agents are comfortable with high finance and intense competition for the right to represent talented players, and the most respected agents are those who can deal with the pressures of high-stakes negotiations in an honest fashion. But whereas rules and penalties govern the playing field, there are far fewer restrictions on agents. In The Business of Sports Agents, Kenneth L. Shropshire, Timothy Davis, and N. Jeremi Duru, experts in the fields of sports business and law, examine the history of the sports agent business and the rules and laws developed to regulate the profession. They also consider recommendations for reform, including uniform laws that would apply to all agents, redefining amateurism in college sports, and stiffening requirements for licensing agents. This revised and expanded third edition brings the volume up to date on recent changes in the industry, including: —the emergence and dominance of companies such as Creative Artists Agency and Wasserman Media Group —high-profile cases of agent misconduct, principally Josh Luchs, whose agent certification was revoked by the NFLPA —legal challenges against the NCAA that may fundamentally change the definition of amateurism —changes to agent regulations resulting from new collective bargaining agreements in all of the major professional sports —evaluation of the effectiveness of the Uniform Athlete Agents Act (2000) to regulate agent conduct —issues faced by the increasing number of agents representing athletes who work abroad as well as athletes from abroad who work in the United States. Whether aspiring sports agent, lawyer, athlete seeking an agent, or simply interested in understanding the world of sports representation, the reader will find in The Business of Sports Agents the most comprehensive overview of the industry as well as a straightforward analysis of its problems and proposed solutions.

Social Roles Of Sport In Carib

Social Roles Of Sport In Carib
Author: Michael A Malec
Publisher: Routledge
Total Pages: 266
Release: 2013-11-15
Genre: Social Science
ISBN: 113682331X

First Published in 2004. Routledge is an imprint of Taylor & Francis, an informa company.

Negotiate to Win

Negotiate to Win
Author: Jim Thomas
Publisher: Harper Collins
Total Pages: 324
Release: 2009-10-13
Genre: Business & Economics
ISBN: 0061750182

Discover the Power Of Better Negotiating Negotiation is one skill everyone needs in order to get more of what they want -- to sell more, to keep costs down, to manage better, to strengthen relationships -- to win! Thomas shows you exactly how the best negotiators reach long-lasting positive solutions that build profits, performance, and relationships. This indispensable guide covers all you'll ever need to know about negotiating, including: The 21 rules of successful negotiating -- and how to defend against them! "Quickies" -- specific tips on how to successfully negotiate with bosses, children, car dealers, contractors, auto mechanics, and many others Why Americans are among the worst negotiators on Earth How to overcome your natural reluctance to bargain Why win-win negotiating is so vital How to thoroughly prepare for your negotiations How to deal with counterparts who intimidate or harass you How to negotiate ethically -- and deal with those who don't How to negotiate more successfully across cultural lines Thomas's Truisms -- 50 memorable negotiating maxims The psychology of negotiating, historical illustrations, day-to-day applications, and much, much more!

Arena Review

Arena Review
Author: ARENA: The Institute for Sport and Social Analysis
Publisher:
Total Pages: 128
Release: 1990
Genre: Sports
ISBN:

The Savage Truth

The Savage Truth
Author: Greg Savage
Publisher: Major Street Publishing
Total Pages: 188
Release: 2022-01-01
Genre: Biography & Autobiography
ISBN: 0648515982

The Savage Truth is the story of Greg Savage, his stellar career in recruitment and the lessons he has learned on leadership, business and life over a career spanning four decades.The Savage Truth is a must-read for next generation leaders and lovers of business biography. It is a book in two parts. The first part covers Greg's early life - the people and events that shaped him - and follows his career path, which took him from his hometown of Cape Town around the world before settling in Sydney, Australia. He gives an honest, open, often humorous account of his experiences, which reflect how much business has changed over the past 40 years. In the second part of the book, Greg distils his learnings into guidance and advice for his successors in the recruitment industry and, more broadly, to anyone working in business. He covers topics including building a personal brand, negotiating fees and margins, people leverage, performance management, 'Savage' leadership skills and preparing for exit towards the end of your career.Throughout his fascinating career, Greg has learned countless lessons in leadership, business and in life. One of his greatest achievements is his success as a communicator. Greg is one of the most highly respected voices across the global recruitment and professional services industries, speaking regularly to audiences around the world. An early adopter of social media for recruiters, Greg's industry blog, The Savage Truth (gregsavage.com.au/the-savage-truth), is a must-read in the recruitment industry. In November 2018, he was named one of LinkedIn's 'Top Voices'.

Bullets, Bombs, and Fast Talk

Bullets, Bombs, and Fast Talk
Author: James Botting
Publisher: Potomac Books, Inc.
Total Pages: 256
Release: 2008-10
Genre: Biography & Autobiography
ISBN: 1597972444

"While it sounds like the action in some crime-fiction book, it's not. Bullets, Bombs, and Fast Talk isn't a novel, and James Botting isn't a fictional character. One of the first members of the FBI's international Critical Incident Negotiation Team and a longtime member of the Crisis Negotiation Team in Los Angeles, Botting's career saw him take part - sometimes peripherally, more often personally - in almost every major hostage/barricade incident over the course of his twenty-five years as a hostage negotiator and SWAT agent. Wounded Knee. Patty Hearst. TWA 847. Cuban Prison Riots. Rodney King. Ruby Ridge. Waco. He recounts all those and more in gritty, bluntly honest, and often humorous detail as only a participant can. He highlights the successes and pulls no punches analyzing the failures. He vividly relates a number of times when he stared down death, and then came through unscathed." "Bullets, Bombs, and Fast Talk seems ripped from the pages of a novel, but it's real - intensely real - and Botting lived it. See what he saw, hear what he heard and said, feel what he felt, and live what he lived with this insider's personal account of his twenty-five years in the FBI."--BOOK JACKET.