Measurements for Decision Making

Measurements for Decision Making
Author: Giulio Barbato
Publisher: Società Editrice Esculapio
Total Pages: 249
Release: 2013
Genre: Technology & Engineering
ISBN: 887488575X

In the technical-scientific field, many decisions are supported by measurements. However, it is essential to assign to measurement results their actual meaning to achieve a correct decision. This aspect is particularly important and formally required when operating in Quality Systems. Therefore, measures management must be rigorous and it can find a concrete support in the topics discussed in this volume, because of the attention to metrological part and the removal of unnecessary restrictions.

Value-Based Software Engineering

Value-Based Software Engineering
Author: Stefan Biffl
Publisher: Springer Science & Business Media
Total Pages: 399
Release: 2006-02-23
Genre: Computers
ISBN: 3540292632

The IT community has always struggled with questions concerning the value of an organization’s investment in software and hardware. It is the goal of value-based software engineering (VBSE) to develop models and measures of value which are of use for managers, developers and users as they make tradeoff decisions between, for example, quality and cost or functionality and schedule – such decisions must be economically feasible and comprehensible to the stakeholders with differing value perspectives. VBSE has its roots in work on software engineering economics, pioneered by Barry Boehm in the early 1980s. However, the emergence of a wider scope that defines VBSE is more recent. VBSE extends the merely technical ISO software engineering definition with elements not only from economics, but also from cognitive science, finance, management science, behavioral sciences, and decision sciences, giving rise to a truly multi-disciplinary framework. Biffl and his co-editors invited leading researchers and structured their contributions into three parts, following an introduction into the area by Boehm himself. They first detail the foundations of VBSE, followed by a presentation of state-of-the-art methods and techniques. The third part demonstrates the benefits of VBSE through concrete examples and case studies. This book deviates from the more anecdotal style of many management-oriented software engineering books and so appeals particularly to all readers who are interested in solid foundations for high-level aspects of software engineering decision making, i.e., to product or project managers driven by economics and to software engineering researchers and students.

Decide & Deliver

Decide & Deliver
Author: Marcia W. Blenko
Publisher: Harvard Business Press
Total Pages: 182
Release: 2010
Genre: Business & Economics
ISBN: 1422147576

-Identify your critical decisions. Focus on those that matter most to your company's performance. --

Noise

Noise
Author: Daniel Kahneman
Publisher: Little, Brown
Total Pages: 429
Release: 2021-05-18
Genre: Business & Economics
ISBN: 031645138X

From the Nobel Prize-winning author of Thinking, Fast and Slow and the coauthor of Nudge, a revolutionary exploration of why people make bad judgments and how to make better ones—"a tour de force” (New York Times). Imagine that two doctors in the same city give different diagnoses to identical patients—or that two judges in the same courthouse give markedly different sentences to people who have committed the same crime. Suppose that different interviewers at the same firm make different decisions about indistinguishable job applicants—or that when a company is handling customer complaints, the resolution depends on who happens to answer the phone. Now imagine that the same doctor, the same judge, the same interviewer, or the same customer service agent makes different decisions depending on whether it is morning or afternoon, or Monday rather than Wednesday. These are examples of noise: variability in judgments that should be identical. In Noise, Daniel Kahneman, Olivier Sibony, and Cass R. Sunstein show the detrimental effects of noise in many fields, including medicine, law, economic forecasting, forensic science, bail, child protection, strategy, performance reviews, and personnel selection. Wherever there is judgment, there is noise. Yet, most of the time, individuals and organizations alike are unaware of it. They neglect noise. With a few simple remedies, people can reduce both noise and bias, and so make far better decisions. Packed with original ideas, and offering the same kinds of research-based insights that made Thinking, Fast and Slow and Nudge groundbreaking New York Times bestsellers, Noise explains how and why humans are so susceptible to noise in judgment—and what we can do about it.

How to Measure Anything

How to Measure Anything
Author: Douglas W. Hubbard
Publisher: John Wiley & Sons
Total Pages: 432
Release: 2014-02-24
Genre: Business & Economics
ISBN: 1118836448

Now updated with new measurement methods and new examples, How to Measure Anything shows managers how to inform themselves in order to make less risky, more profitable business decisions This insightful and eloquent book will show you how to measure those things in your own business, government agency or other organization that, until now, you may have considered "immeasurable," including customer satisfaction, organizational flexibility, technology risk, and technology ROI. Adds new measurement methods, showing how they can be applied to a variety of areas such as risk management and customer satisfaction Simplifies overall content while still making the more technical applications available to those readers who want to dig deeper Continues to boldly assert that any perception of "immeasurability" is based on certain popular misconceptions about measurement and measurement methods Shows the common reasoning for calling something immeasurable, and sets out to correct those ideas Offers practical methods for measuring a variety of "intangibles" Provides an online database (www.howtomeasureanything.com) of downloadable, practical examples worked out in detailed spreadsheets Written by recognized expert Douglas Hubbard—creator of Applied Information Economics—How to Measure Anything, Third Edition illustrates how the author has used his approach across various industries and how any problem, no matter how difficult, ill defined, or uncertain can lend itself to measurement using proven methods.

How to Measure Anything

How to Measure Anything
Author: Douglas W. Hubbard
Publisher: Wiley
Total Pages: 320
Release: 2010-03-25
Genre: Business & Economics
ISBN: 0470625678

Now updated with new research and even more intuitive explanations, a demystifying explanation of how managers can inform themselves to make less risky, more profitable business decisions This insightful and eloquent book will show you how to measure those things in your own business that, until now, you may have considered "immeasurable," including customer satisfaction, organizational flexibility, technology risk, and technology ROI. Adds even more intuitive explanations of powerful measurement methods and shows how they can be applied to areas such as risk management and customer satisfaction Continues to boldly assert that any perception of "immeasurability" is based on certain popular misconceptions about measurement and measurement methods Shows the common reasoning for calling something immeasurable, and sets out to correct those ideas Offers practical methods for measuring a variety of "intangibles" Adds recent research, especially in regards to methods that seem like measurement, but are in fact a kind of "placebo effect" for management – and explains how to tell effective methods from management mythology Written by recognized expert Douglas Hubbard-creator of Applied Information Economics-How to Measure Anything, Second Edition illustrates how the author has used his approach across various industries and how any problem, no matter how difficult, ill defined, or uncertain can lend itself to measurement using proven methods.

Decision Making and Business Performance

Decision Making and Business Performance
Author: Eric J. Bolland
Publisher: Edward Elgar Publishing
Total Pages: 311
Release: 2018
Genre: Business enterprises
ISBN: 1786430169

This breakthrough study examines how business decisions explain successful and unsuccessful performance. Real world and academic research is evaluated, including interviews and cases studies, to create a model of how decisions and performance are connected for businesses of all sizes. Recommendations are made to optimize decision making and projections about the future of decision making and performance are provided.

Handbook of Measurements

Handbook of Measurements
Author: Adedeji B. Badiru
Publisher: CRC Press
Total Pages: 711
Release: 2018-10-08
Genre: Technology & Engineering
ISBN: 1482225239

Planning, measuring, and paying attention to details form the basis for all successful engineering operations. Measurements pervade everything we do and must be viewed from a systems perspective. A comprehensive all-encompassing guide to measurements, Handbook of Measurements: Benchmarks for Systems Accuracy and Precision focuses on high-level engineering computations essential for benchmarks and technical innovation. The book uses a systems framework and a technically rigorous approach to systems linking of measurements—an approach that sets it apart from other handbooks. The popular saying "measure twice and cut once" bears out the importance of measurements in human endeavors. This handbook covers both qualitative and quantitative topics of measurement. It opens with a chapter on the fundamentals of measurement and includes coverage of human-centric measurements, such as measurement of personnel productivity and contractor performance. It concludes with three appendices on measurement, references, conversion factors, equations, formulas, and statistics for measurement. It is well understood that humans cannot manage anything that cannot be measured. All elements involved in our day-to-day decision making involve some form of measurement, whether in the kitchen, retail, sports, service operations, geographical exploration, health care delivery, worker productivity, clothing design, engineering product design, or space craft launching. Measuring an attribute of a system and then analyzing it against some standard, some specification, some best practice, or some benchmark empower a decision maker to take appropriate and timely actions. This book gives you a guide for sustainable practices to ensure accurate measurements, helping you make decisions backed by metrics.

How to Measure Anything in Cybersecurity Risk

How to Measure Anything in Cybersecurity Risk
Author: Douglas W. Hubbard
Publisher: John Wiley & Sons
Total Pages: 304
Release: 2016-07-25
Genre: Business & Economics
ISBN: 1119085292

A ground shaking exposé on the failure of popular cyber risk management methods How to Measure Anything in Cybersecurity Risk exposes the shortcomings of current "risk management" practices, and offers a series of improvement techniques that help you fill the holes and ramp up security. In his bestselling book How to Measure Anything, author Douglas W. Hubbard opened the business world's eyes to the critical need for better measurement. This book expands upon that premise and draws from The Failure of Risk Management to sound the alarm in the cybersecurity realm. Some of the field's premier risk management approaches actually create more risk than they mitigate, and questionable methods have been duplicated across industries and embedded in the products accepted as gospel. This book sheds light on these blatant risks, and provides alternate techniques that can help improve your current situation. You'll also learn which approaches are too risky to save, and are actually more damaging than a total lack of any security. Dangerous risk management methods abound; there is no industry more critically in need of solutions than cybersecurity. This book provides solutions where they exist, and advises when to change tracks entirely. Discover the shortcomings of cybersecurity's "best practices" Learn which risk management approaches actually create risk Improve your current practices with practical alterations Learn which methods are beyond saving, and worse than doing nothing Insightful and enlightening, this book will inspire a closer examination of your company's own risk management practices in the context of cybersecurity. The end goal is airtight data protection, so finding cracks in the vault is a positive thing—as long as you get there before the bad guys do. How to Measure Anything in Cybersecurity Risk is your guide to more robust protection through better quantitative processes, approaches, and techniques.