Mastering It Support
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| Author | : Cybellium Ltd |
| Publisher | : Cybellium Ltd |
| Total Pages | : 167 |
| Release | : |
| Genre | : Computers |
| ISBN | : |
Elevate Your IT Support Career with "Mastering IT Support" In a world increasingly reliant on technology, the role of IT support has never been more critical. Organizations across the globe depend on skilled IT support professionals to keep their systems running smoothly. "Mastering IT Support" is your comprehensive guide to excelling in the world of IT support, providing you with the knowledge, skills, and strategies to become a trusted expert in the field. Your Path to IT Support Excellence IT support is more than just fixing technical issues; it's about empowering users, maintaining infrastructure, and ensuring seamless operations. Whether you're new to IT support or a seasoned professional looking to enhance your skills, this book will empower you to master the art of IT support. What You Will Uncover IT Support Essentials: Explore the fundamentals of IT support, including hardware and software troubleshooting, network basics, and user support. Customer-Centric Approach: Learn how to provide exceptional customer service, communicate effectively, and manage user expectations. Technical Skills: Develop hands-on technical skills to diagnose and resolve a wide range of IT issues, from software glitches to network connectivity problems. Problem-Solving Strategies: Discover effective problem-solving techniques and best practices for quickly and efficiently resolving IT incidents. IT Support Tools: Familiarize yourself with the tools and technologies used in IT support, including remote support software and diagnostic utilities. Career Advancement: Explore pathways for career growth within the IT support field and discover how mastering IT support can lead to exciting opportunities. Why "Mastering IT Support" Is Essential Comprehensive Coverage: This book covers a wide range of IT support topics, ensuring that you have a solid foundation in all aspects of the field. Expert Guidance: Benefit from insights and advice from experienced IT support professionals who share their knowledge and industry expertise. Career Enhancement: IT support is a dynamic field with numerous opportunities for career advancement, and this book will help you unlock your full potential. Stay Relevant: In an ever-evolving technology landscape, mastering IT support is vital for staying competitive and adapting to emerging technologies. Your Journey to IT Support Mastery Begins Here "Mastering IT Support" is your roadmap to excelling in the field of IT support and advancing your career. Whether you aspire to provide technical assistance, maintain IT infrastructure, or lead support teams, this guide will equip you with the skills and knowledge to achieve your goals. Don't miss the opportunity to become a trusted IT support professional. Start your journey to IT support mastery today and join the ranks of professionals who are shaping the future of technology support. "Mastering IT Support" is the ultimate resource for individuals seeking to excel in the field of IT support. Whether you are new to IT support or looking to enhance your skills, this book will provide you with the knowledge and strategies to become a trusted expert in the field. Don't wait; begin your journey to IT support mastery today! © 2023 Cybellium Ltd. All rights reserved. www.cybellium.com
| Author | : Thomas E. Lah |
| Publisher | : |
| Total Pages | : 0 |
| Release | : 2005-09 |
| Genre | : Business planning |
| ISBN | : 9780976718406 |
Companies worldwide continue to seek new growth opportunities by establishing professional services to complement their current company portfolio. These professional service organizations are being chartered to secure high margin streams of revenue, improve customer satisfaction, and solidify customer loyalty. However, many of these companies have little experience building and managing a professional services organization. This lack of experience is creating incredible organizational pain. Not just product companies are struggling in their attempts to create profitable and effective professional service organizations. System integrators and value added resellers that must incorporate complicated technologies into their service offerings are struggling to scale service capabilities. Outsourcing and managed service providers that now want to provide consultative support are learning there are significant differences in these service lines. Many times, the current professional service strategy for these companies is simply not sustainable. Mastering Professional Services is the first book to guide acompany through the process of designing a viable services strategy that complements a broader company portfolio. From the author of Building Professional Services: The Siren's Song, this book continues the tradition of providing practical tools and techniques to manage professional services when it is not the core offering of the company.
| Author | : Kevin Doolan |
| Publisher | : Pearson UK |
| Total Pages | : 321 |
| Release | : 2015-07-15 |
| Genre | : |
| ISBN | : 1292063386 |
| Author | : John Care |
| Publisher | : Artech House |
| Total Pages | : 360 |
| Release | : 2008 |
| Genre | : Business & Economics |
| ISBN | : 1596933402 |
This indispensable sales tool shows you the ropes of lead qualification, the RFP process, and needs analysis and discovery, and explains how your technical know-how can add invaluable leverage to sales efforts at every step. You learn how to plan and present the perfect pitch, demonstrate products effectively, build customer relationship skills, handle objections and competitors, negotiate prices and contracts, close the sale, and so much more.
| Author | : Robyn Renee Jackson |
| Publisher | : |
| Total Pages | : 0 |
| Release | : 2010 |
| Genre | : Learning strategies |
| ISBN | : 9781416610847 |
Provides proactive learning support to enable teachers to give students the right kind of assistance and get those who are struggling back on track. Covers the steps of building a plan and provides all the strategies needed to support students before, during, and after instruction.
| Author | : Kathy Archer |
| Publisher | : |
| Total Pages | : |
| Release | : 2016-08-30 |
| Genre | : |
| ISBN | : 9780995220706 |
Let's face it, leadership has its challenges. When you get knocked down, you need a reliable system you can easily access to help you regain your footing and your confidence. Inside the pages of Mastering Confidence, you will discover such a structure. In truth, you already have this tool; you just need to uncover it. In Mastering Confidence, you will learn to awaken your Inner Guidance System and boost your confidence, giving you the strength to get through challenging meetings and difficult conversations. When you use your Inner Guidance System, you'll not only feel more confident, you will begin to lead with purpose. Finding yourself back in control, you can once again enjoy leadership and life. Practical and easily doable exercises that will help turn us crazy perfectionists into truly confident leaders! Pam McGladdery Executive Director Universal Rehabilitation Service Agency, Calgary Alberta Mastering Confidence will be a supportive and helpful guide for many leaders. Paula J. MacLean, CEO MMCS Ltd. & Learning for Leaders After reading her relatable story as a supervisor, you will have the tools to tweak your confidence to a positive and inspiring place. Stacey Messner, HR Consultant Mastering Confidence is a resource I will go back to continually. Karen Gariepy Crime Prevention Program Manager, City of Grande Prairie
| Author | : Anjali Khatri |
| Publisher | : Packt Publishing Ltd |
| Total Pages | : 606 |
| Release | : 2020-03-30 |
| Genre | : Computers |
| ISBN | : 1789611946 |
Understand how to use service mesh architecture to efficiently manage and safeguard microservices-based applications with the help of examples Key FeaturesManage your cloud-native applications easily using service mesh architectureLearn about Istio, Linkerd, and Consul – the three primary open source service mesh providersExplore tips, techniques, and best practices for building secure, high-performance microservicesBook Description Although microservices-based applications support DevOps and continuous delivery, they can also add to the complexity of testing and observability. The implementation of a service mesh architecture, however, allows you to secure, manage, and scale your microservices more efficiently. With the help of practical examples, this book demonstrates how to install, configure, and deploy an efficient service mesh for microservices in a Kubernetes environment. You'll get started with a hands-on introduction to the concepts of cloud-native application management and service mesh architecture, before learning how to build your own Kubernetes environment. While exploring later chapters, you'll get to grips with the three major service mesh providers: Istio, Linkerd, and Consul. You'll be able to identify their specific functionalities, from traffic management, security, and certificate authority through to sidecar injections and observability. By the end of this book, you will have developed the skills you need to effectively manage modern microservices-based applications. What you will learnCompare the functionalities of Istio, Linkerd, and ConsulBecome well-versed with service mesh control and data plane conceptsUnderstand service mesh architecture with the help of hands-on examplesWork through hands-on exercises in traffic management, security, policy, and observabilitySet up secure communication for microservices using a service meshExplore service mesh features such as traffic management, service discovery, and resiliencyWho this book is for This book is for solution architects and network administrators, as well as DevOps and site reliability engineers who are new to the cloud-native framework. You will also find this book useful if you’re looking to build a career in DevOps, particularly in operations. Working knowledge of Kubernetes and building microservices that are cloud-native is necessary to get the most out of this book.
| Author | : Stephanie Ockerman |
| Publisher | : Addison-Wesley Professional |
| Total Pages | : 228 |
| Release | : 2019-09-11 |
| Genre | : Computers |
| ISBN | : 0134841700 |
“Our job as Scrum professionals is to continually improve our ability to use Scrum to deliver products and services that help customers achieve valuable outcomes. This book will help you to improve your ability to apply Scrum.” –From the Foreword by Ken Schwaber, co-author of Scrum Mastering Professional Scrum is for anyone who wants to deliver increased value by using Scrum more effectively. Leading Scrum practitioners Stephanie Ockerman and Simon Reindl draw on years of Scrum training and coaching to help you return to first principles and apply Scrum with the professionalism required to achieve its transformative potential. The authors aim to help you focus on proven Scrum approaches for improving quality, getting and using fast feedback, and becoming more adaptable, instead of “going through the motions” and settling for only modest improvements. Whether you’re a Scrum Master, Development Team member, or Product Owner, you’ll find practical advice for facing challenges with transparency and courage, overcoming a wide array of common challenges, and continually improving your Scrum practice. Realistically assess your current Scrum practice, and identify areas for improvement Recognize what a great Scrum Team looks like and get there Focus on “Done”–not “sort-of-Done” or “almost-Done” Measure and optimize the value delivered by every Product Increment Improve the way you plan, develop, and grow Clear away wider organizational impediments to agility and professionalism Overcome common misconceptions that stand in the way of progress Register your book for convenient access to downloads, updates, and/or corrections as they become available. See inside book for details.
| Author | : Mark Wilding |
| Publisher | : Prentice Hall |
| Total Pages | : 0 |
| Release | : 2005 |
| Genre | : Computer software |
| ISBN | : 9780131477513 |
Annotation The Linux professionals' guide to effectively and efficiently diagnosing software problems and system crashes in the Linux environment.
| Author | : Jay Withgott |
| Publisher | : Pearson |
| Total Pages | : 784 |
| Release | : 2018 |
| Genre | : Climatic changes |
| ISBN | : 9780134204888 |
For courses in introductory environmental science. Help Students Connect Current Environmental Issues to the Science Behind Them Environment: The Science behind the Stories is a best seller for the introductory environmental science course known for its student-friendly narrative style, its integration of real stories and case studies, and its presentation of the latest science and research. The 6th Edition features new opportunities to help students see connections between integrated case studies and the science in each chapter, and provides them with opportunities to apply the scientific process to environmental concerns. Also available with Mastering Environmental Science Mastering(tm) Environmental Science is an online homework, tutorial, and assessment system designed to improve results by helping students quickly master concepts. Students benefit from self-paced tutorials that feature personalized wrong-answer feedback and hints that emulate the office-hour experience and help keep students on track. With a wide range of interactive, engaging, and assignable activities, students are encouraged to actively learn and retain tough course concepts. Note: You are purchasing a standalone product; Mastering(tm) Environmental Science does not come packaged with this content. Students, if interested in purchasing this title with Mastering Environmental Science, ask your instructor for the correct package ISBN and Course ID. Instructors, contact your Pearson representative for more information. If you would like to purchase both the physical text and Mastering Environmental Science, search for: 0134145933 / 9780134145938 Environment: The Science behind the Stories Plus Mastering Environmental Science with eText -- Access Card Package Package consists of: 0134204883 / 9780134204888 Environment: The Science behind the Stories 0134510194 / 9780134510194 Mastering Environmental Science with Pearson eText -- ValuePack Access Card -- for Environment: The Science behind the Stories Environment: The Science behind the Stories , 6th Edition is also available via Pearson eText, a simple-to-use, mobile, personalized reading experience that lets instructors connect with and motivate students -- right in their eTextbook. Learn more.
