Managing The Crisis You Tried
Download Managing The Crisis You Tried full books in PDF, epub, and Kindle. Read online free Managing The Crisis You Tried ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!
Author | : |
Publisher | : Harvard Business Press |
Total Pages | : 76 |
Release | : 2008-04-10 |
Genre | : Business & Economics |
ISBN | : 1422163865 |
Crises--anything from a natural disaster to a data-security breach to the defection of your best employee--can prevent you from carrying out your business operations. But with good planning, you can minimize the impact of a potential disaster. This book shows you how to: · Avoid a crisis entirely · Lay the groundwork for managing a crisis · Know when a crisis is imminent · Contain and resolve a crisis · Learn from each crisis you've resolved
Author | : Steven Fink |
Publisher | : McGraw Hill Professional |
Total Pages | : 336 |
Release | : 2013-02-12 |
Genre | : Business & Economics |
ISBN | : 0071799214 |
The Definitive Guide to Communicating in Any Crisis “When facing an already difficult crisis, the last thing a company needs is to make it worse through its own communications – or lack thereof. As one who has lived through a number of [business] crises and served as an independent investigator of the crises of others, I consider Steven Fink’s book to be an excellent guide to avoiding collecting scar tissue of your own by learning from the scar tissue painfully collected by others.”—Norman R. Augustine, former Chairman and Chief Executive Officer, Lockheed Martin There are few guarantees in business today. Unfortunately, one of them is the inevitability of a crisis having a potentially major effect on your business and your reputation. When your company finds itself in the midst of a crisis, the ripple effects can disrupt lives and business for the foreseeable future if public opinion is not properly shaped and managed. Skillfully managing the perception of the crisis determines the difference between a company’s life or death. Because in the pitched battle between perception and reality, perception always wins. Fortunately, there is a solution. Crisis communications and crisis management legend Steven Fink gives you everything you need to prepare for the inevitable—whether it’s in the form of human error, industrial accidents, criminal behavior, or natural disasters. In this groundbreaking guide, Fink provides a complete toolkit for ensuring smooth communications and lasting business success through any crisis. Crisis Communications offers proactive and preventive methods for preempting potential crises. The book reveals proven strategies for recognizing and averting damaging crisis communications issues before it’s too late. The book also offers ways to deal with mainstream and social media, use them to your advantage, and neutralize and turn around a hostile media environment Steven Fink uses his decades of expertise and experience in crisis communications to help you: UNDERSTAND AND MANAGE THE RELATIONSHIP BETWEEN PUBLIC PERCEPTION AND REALITY CHOOSE THE BEST SPOKESPERSON FOR THE CRISIS PROTECT YOUR BRAND AND REPUTATION THROUGH CRISES LARGE AND SMALL MAKE WISE, VIGILANT, AND DEFENSIBLE DECISIONS UNDER EXTREME CRISIS-INDUCED STRESS TELL THE TRUTH NO MATTER HOW TEMPTING IT MAY BE TO MISLEAD USE SOCIAL MEDIA OUTLETS TO COMMUNICATE DIRECTLY TO THE PUBLIC ABOUT A CRISIS The explosion of the Internet and, especially, social media, has added a new layer to the business leader’s skill set: the ability to handle a crisis quickly and professionally within moments of its occurrence. Livelihoods depend upon it. With in-depth case studies of Toyota, BP, and Penn State, Crisis Communications provides everything you need to successfully lead your company through today’s rocky landscape of business—where crises large and small loom around every corner, and the lives of businesses and management teams hang in the balance. PRAISE FOR STEVEN FINK’S CRISIS MANAGEMENT “Every major executive in America ought to read at least one book on crisis management. In this way, he or she might be better prepared to deal with the disasters striking organizations at an ever-increasing rate ... The question is: ‘Is Steven Fink’s book one that busy executives ought to read?’ The answer is a resounding yes.”—LOS ANGELES TIMES, FRONT PAGE SUNDAY BOOK REVIEW
Author | : Norman R. Augustine |
Publisher | : |
Total Pages | : |
Release | : 1995-01-01 |
Genre | : |
ISBN | : 9780000956026 |
Author | : Jim Moorhead |
Publisher | : Greenleaf Book Group |
Total Pages | : 225 |
Release | : 2012-02-22 |
Genre | : Business & Economics |
ISBN | : 1608322459 |
A Simple, Proven Technique for Overcoming Any Crisis When a person is distracted by professional and personal crises, he or she works less productively, delivers poor results, and suffers from poor health. Yet employees and their managers are not equipped to resolve these crises effectively, which drag down otherwise valuable people and hurt the organization. As a partner in a leading Washington law firm who is a crisis management veteran, Jim Moorhead has spent decades helping Fortune 500 companies and individuals survive crises. Drawing from his years of experience, he has devised a simple, actionable process based on proven business practices that will enable managers to resolve personal crises at any level of any organization. You will instantly grasp the power of this four-step survival process: stay frosty, secure support, stand tall, and save your future. In addition to detailing how to use crisis management plans and other business tools, the author presents readers with personal stories of individual survivors. In-depth profiles of Good Morning America anchor Robin Roberts, former Boston Red Sox manager Terry "Tito" Francona, and other well-known personalities provide a fascinating exploration of what survival really means. You will find satisfying solutions to professional and personal crises as you and your people become Instant Survivors.
Author | : Steven Albrecht |
Publisher | : Amacom Books |
Total Pages | : 225 |
Release | : 1996 |
Genre | : Business & Economics |
ISBN | : 9780814402658 |
Crises with disastrous consequences lurk in the hallways of every workplace. And an organization need not be large to be hit. Just ask the hotel whose bell captain was running an extortion ring, or the auto repair shop that almost went broke paying rehab bills for a chronic drinker it tried to fire. Businesses these days are prime targets, and one catastrophe - self-induced or utterly random - can easily deal a death blow. Fortunately, with motivation and know-how, organizations can manage crises rather than be their victims. Often it's even possible to avoid such nightmares in the first place. In this thorough and practical guide - packed with detailed and fascinating real-life stories - Steve Albrecht outlines a professional, proactive approach to effective crisis management. At the heart of this guide is an arsenal of self-defense tools that will help you handle any crisis with minimal damage. Drawing on guidance from battle-scarred corporate executives, crisis communication specialists, litigators, and other experts, Albrecht shows you how to establish a company "SWAT Team" to act as the line of first response; devise an immediate Action Plan; work with the media, even when you think they are the enemy; use public relations as an offensive and defensive weapon; handle the threat of lawsuits promptly and quietly (with special tips on keeping plaintiff and class action attorneys at bay); enhance safety and security in your workplace; weed out management practices that encourage sabotage by vengeful employees; and, build a chain of accountability that keeps avoidable crises from occurring.
Author | : James Lee Witt |
Publisher | : Times Books |
Total Pages | : 316 |
Release | : 2014-04-29 |
Genre | : Business & Economics |
ISBN | : 1466869682 |
From the former director of the Federal Emergency Management Agency, how to manage your business in the face of challenge, change, and potential disaster For James Lee Witt, the man who rebuilt America's emergency response system, the most inspiring and effective lessons--about responsibility, team building, planning, and taking action--have guided real-life heroes through extraordinary situations. These lessons can be applied to business to guide you through the pressures you face each week--or once in a career or a lifetime. Whether describing earthquake preparation in California, moving a Missouri town out of a floodplain, or shoring up walls and spirits after the Oklahoma City bombing, Witt captures the moments when leaders step forward, how they motivate others, and what they need to triumph over adversity. Witt's home-spun wisdom teaches us to "Tear Down the Stovepipes" to build effective teamwork by thinking horizontally, not vertically; to find energizing people who improve morale, whether a V.P.'s secretary or a key client, since "A Lightning Rod Works Both Ways"; and to establish systems for capturing what happens--what goes right and what goes wrong--to ensure that every challenge leaves you "Stronger in the Broken Places." To bring home the ten lessons in this inspiring and useful book, Witt shares examples and strategies from corporations--from Malden Mills and Intel to Swissair and Kmart--who have overcome crisis by applying the same principles to their business every day.
Author | : Sarah Kovoor-Misra |
Publisher | : SAGE Publications |
Total Pages | : 257 |
Release | : 2019-01-31 |
Genre | : Business & Economics |
ISBN | : 1506328709 |
Modern organizational crises are complex, diverse, and frequent. Ineffective crisis management can result in catastrophic loss. Crisis Management: Resilience and Change introduces students to best practices for preventing, containing, and learning from crises in our global, media-driven society. While covering the strengths of existing works on crisis management, such as systems, leadership, communication, and stakeholder perspective, this innovative new text goes beyond to include global, ethical, change, and emotional aspects of crisis communication. Using her proven transformative crisis management framework, Sarah Kovoor-Misra illustrates how organizations of all sizes can be adaptable, proactive, resilient, and ethical in the face of calamity.
Author | : Khalid Aziz |
Publisher | : Gower Publishing, Ltd. |
Total Pages | : 200 |
Release | : 2012-09-28 |
Genre | : Business & Economics |
ISBN | : 1409457931 |
The difference between a drama and a crisis is down to good management - or more specifically, good communication. How you communicate with everyone: shareholders, other business partners, employees, the press, and so on, in the hours and days following a potential business crisis is critical. Get it right and the crisis may even strengthen your corporate reputation. Get it wrong and you can imagine the consequences for yourself. Managing Communications in a Crisis details how crisis situations can be identified and dealt with, ensuring the risk to the organisation's financial well-being and reputation is minimised. The book deals with all aspects of communication management in a crisis. Part I considers definitions of a crisis and the theory behind dealing with crisis communications, both externally and internally. Part II explores the practicalities of crisis management communications, the identification of audiences and how each should be dealt with and by whom. The third part of the book contains valuable checklists and succinct supporting information for the key aspects and roles of the communication process. The combination of these three approaches will help you to develop your own crisis strategy, tailor-made for your organization. The text is supported by a wide range of case histories. Some of these you will recognise and others, perhaps through good management, never entered your radar. The authors are highly experienced advisors to companies of all sizes in the demands of crisis management communications. Their company, The Aziz Corporation, is the UK's leading executive communications consultancy, specialising in presentation skills, media handling and crisis management.
Author | : Melissa Agnes |
Publisher | : Mascot Books |
Total Pages | : 0 |
Release | : 2018 |
Genre | : Crisis management |
ISBN | : 9781684014132 |
Crisis Ready is not about crisis management. Management is what happens after the negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative situations don't occur--and even if they do, they're instantly overcome in a way that leads to increased organizational trust, credibility, and goodwill. No matter the size, type, or industry of your business, Crisis Ready will provide your team with the insight into how to be perfectly prepared for anything life throws at you.
Author | : Joshua M. Sharfstein |
Publisher | : Oxford University Press |
Total Pages | : 257 |
Release | : 2022-09-27 |
Genre | : |
ISBN | : 0197660290 |
Firefighters are taught to battle flames. Police learn to respond quickly to 911 calls. So why are so few health officials prepared for public health crises? Updated to consider the COVID-19 pandemic, The Public Health Crisis Survival Guide is here to help. Whether it's an infectious disease outbreak, a scathing news report, or a sudden budget calamity, this book gives public health readers an honest and practical overview of what to do when things go wrong -- not just to survive, but to lead and thrive in the most difficult circumstances. With examples drawn from history, recent headlines, and the author's own experience at the local, state, and federal levels, this book covers: · how to recognize, manage, and communicate in a crisis · how to pivot from managing a crisis to advocating for long-term policy change that can prevent the crisis from happening again · how to awaken a sense of crisis on a longstanding problem to generate momentum for change · taboo topics, including whether and how to apologize for mistakes Written by a voice of experience, practicality, good humor, and an eye toward the recent COVID-19 pandemic, The Public Health Crisis Survival Guide will be a source of enrichment and reassurance for the next generation of public health students and practitioners.