Managing for Excellence in the Public Sector

Managing for Excellence in the Public Sector
Author: G. Van der Waldt
Publisher: Juta and Company Ltd
Total Pages: 508
Release: 1999-12-31
Genre: Business & Economics
ISBN: 9780702152023

This book provides public admninistration instructors with a holistic South African perspective presented by means of a systems approach, the addressing of current and future distinctive issues and challenges and the presentation of specific remedies, the application of proven private sector principles to the public sector and the use of case studies to place theoretical knowledge within a practical frame of reference.

Management: It's not what you think

Management: It's not what you think
Author: Henry Mintzberg
Publisher: Pearson UK
Total Pages: 205
Release: 2013-07-09
Genre: Business & Economics
ISBN: 0273748815

"Henry Mintzberg's views are a breath of fresh air which can only encourage the good guys." The Observer Tied up in knots by KPIs? Confused by core competencies? Management doesn’t have to be this way. In fact, it shouldn’t be! One of today’ best-known and most controversial thinkers on management has joined forces with other leading business figures to provide a thought-provoking mix of writing on management. The cutting edge views depicted in this book are controversially the opposite of what is often held up as the truth in management. Management? Its Not What you Think! brings readers an unusual mix of perspectives to help stimulate more creative management thinking and more enjoyable, challenging and more productive ways to lead their teams. This is a book readers can dip into, a book they can savour, a book that won’t fail to get them reflecting on what management really is…

Managing for Quality and Performance Excellence

Managing for Quality and Performance Excellence
Author: James R. Evans
Publisher: Cengage Learning
Total Pages: 0
Release: 2013-01-02
Genre: Business & Economics
ISBN: 9781285069463

Provide a description about the book that does not include any references to package elements. This description will provide a description where the core, text-only product or an eBook is sold. Please remember to fill out the variations section on the PMI with the book only information. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Quality

Quality
Author: C. Harold Aikens
Publisher: Prentice Hall
Total Pages: 456
Release: 2006
Genre: Business & Economics
ISBN:

"Quality: A Corporate Force - Managing for Excellence provides a comprehensive approach to quality, giving particular emphasis to how the issues arising from quality impact management practices. Quality is presented as a core value that influences virtually every decision and behavior within an organization, including the nature and depth of relationships. This textbook cover topics of interest to all levels of the organization - from the formulation of strategy to the formation of Six Sigma project teams - and meets the needs of graduate and undergraduate students, as well as participants in short-course industrial training."--BOOK JACKET.

Sales Excellence

Sales Excellence
Author: Christian Homburg
Publisher: Springer Science & Business Media
Total Pages: 316
Release: 2012-10-24
Genre: Business & Economics
ISBN: 3642291694

This book presents a very novel and strategic approach to Sales Management, an area that has suffered from a lack of sophistication in practice. This content-rich and thought-provoking book has a very unique positioning: It considers the sales performance of an organization at a very high, strategic level and offers specific guidance in managing not just a few direct reports but an entire organization?s sales function. The book includes many useful tools and guidelines and is enhanced with numerous examples that help bring the concepts to life and make them very approachable for the trade market. A checklist-based scoring system that is utilized throughout the book allows readers to specifically evaluate their own company as well as to track its progress as concepts are applied over time. This work is an essential resource and thought-provoking read for ambitious Sales Managers, including CEO-level executives.

Managing Child Nutrition Programs

Managing Child Nutrition Programs
Author: Josephine Martin
Publisher: Jones & Bartlett Learning
Total Pages: 892
Release: 2008
Genre: Education
ISBN: 9780763733902

This valuable resource for dietetic educators, community health and public health professionals is also an essential tool for school districts and state departments of education. With chapters prepared by recognized child nutrition practitioners and academic leaders, this publication addresses the strategic needs of child nutrition programs today. The Second Edition has been fully updated to reflect changes in legislation and school nutrition programs. This resource addressses the latest issues in the school nutrition environment such as a school's responsibility to curb student obesity, school board policy and the sale of non-nutritious foods, and the need for collaboration to balance healthy eating and physical activity. Managing Child Nutrition Programs, Second Edition offers updated competency statements for school nutrition directors, managers and food service assistants.

Guidelines for Excellence in Management

Guidelines for Excellence in Management
Author: John M. Ivancevich
Publisher: South Western Educational Publishing
Total Pages: 0
Release: 2004
Genre: Industrial management
ISBN: 9780324271492

The authors provide the definitive standard for successfully and efficiently dealing with managerial situations and dilemmas.

The Business of Excellence

The Business of Excellence
Author: Justin Hughes
Publisher: Bloomsbury Publishing
Total Pages: 369
Release: 2016-09-22
Genre: Business & Economics
ISBN: 1472930231

"A vivid, compelling and highly readable insight into building world-leading teams and organizations." - Dr Catherine Raines, Chief Executive, UK Trade & Investment The Business of Excellence offers a unique and compelling perspective on the drivers of excellence in teams and organizations. The author, Justin Hughes, brings an unusual mix of experience and insight, having worked as a management consultant to some of the world's most successful organizations, in addition to having served for 12 years as a military fighter pilot, where he became Executive Officer on the RAF Red Arrows. The challenges of high performance and leadership are explored in depth, and are illustrated with insights, interviews and case studies from the military, sporting and corporate worlds. The material includes a proprietary performance model that can be applied to a wide spectrum of organizations, focusing on: · People: the primacy of attitude over skills · Capability: building alignment before setting people free · Delivery: a process to close the gap between desired and actual outcomes · Learning: how to accelerate performance in real time · Leadership: exhibiting a set of behaviours such that others choose to follow · Risk: avoiding the victory of compliance over outcomes. In The Business of Excellence, Justin deconstructs the drivers of high performance with a rare clarity, insight and accessibility, to illustrate and explain tangible tools and methods, all of which can be applied by readers in their own teams and organizations.

Managing Social Service Staff for Excellence

Managing Social Service Staff for Excellence
Author: Nancy Summers
Publisher: John Wiley & Sons
Total Pages: 260
Release: 2011-02-17
Genre: Political Science
ISBN: 1118089510

An essential guide for those charged with supervision of nonclinical staffin programs, agencies, and units within social service organizations "As someone who has worked in social service agencies, consulted with hundreds of them, and who teaches social service professionals, Ms. Summers knows the issues faced by agencies firsthand. From this experience she has compiled a thoughtful and well-organized text that identifies the principles of effective supervision." —Samuel Knapp, EdD Director of Professional Affairs, Pennsylvania Psychological Association From the Foreword The care of patients and clients of social service agencies is increasingly being performed by paraprofessionals or professionals with little experience. While there are many books written about giving quality clinical supervision, there is very little on supervising the least experienced frontline nonclinical and clinical staff to teach and promote positive and effective interaction with clients, and provide staff support and training that elevates quality care, improves job satisfaction, and minimizes staff turnover. Based on author Nancy Summers' many years of working with troubled social service agencies, Managing Social Service Staff for Excellence: Five Keys to Exceptional Supervision fills this need and offers numerous ideas for securing the best care for those served by social service agencies. Common problems faced by agencies are examined with regard to employee behavior and wellness, including staff teamwork, how to build healthy staff/client relationships, and the identification and prevention of routine disrespect of clients and their needs. Diagnostic techniques are presented for identifying these problems, as well as remedies and prevention programs that can be put in place without great expense. Filled with interviews and numerous case examples, Managing Social Service Staff for Excellence offers a step-by-step process for: creating good preventive measures to counteract negative practices that can occur; developing robust commitment and enthusiasm; and getting back on the right track after unfortunate incidents have taken place.

Simple Excellence

Simple Excellence
Author: Adam Zak
Publisher: CRC Press
Total Pages: 158
Release: 2011-06-28
Genre: Business & Economics
ISBN: 1439838461

Detailing the role of senior management in achieving a successful transformation to organizational excellence, Simple Excellence: Organizing and Aligning the Management Team in a Lean Transformation charts a course of simplification through the complexity often associated with managing performance improvement initiatives. It spells out the roles of key individuals on the management team—including those from sales and marketing, human resources, purchasing/supply chain, information technology, finance, and engineering. Maintaining a focus on the big picture, this book explains what value streams are and how to use them to structure your business so that all stakeholders are aligned with what matters most. It reduces constraint management to its most practical terms and lays out a sound approach to accounting that enables everyone to spend money where it adds value and stop spending where it doesn’t. Drive your management team with dedicated allegience to the concept of value enhancement Propel your organization to higher performance through the employment of Lean culture and decision-making principles Enact management structures needed to put new ways of thinking into play Focus on the bottom line with the right performance metrics Written by respected authorities with extensive experience helping leading organizations achieve Lean transformation, the text includes case studies from high-profile organizations recognized for operational excellence. Addressing human resources management practices, it explains how to manage the day-to-day operations and pricing factory capabilities for the greatest possible profits. It also discusses the ongoing process of strategic planning to help you move away from annual goal setting, toward a dynamic process of engaging the entire company in the effort to provide your customers with an improved sense of value.