Managing Conflict An Introspective Journey To Negotiating Skills First Edition
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Author | : Dorothy Balancio |
Publisher | : |
Total Pages | : 214 |
Release | : 2016-12-31 |
Genre | : Business & Economics |
ISBN | : 9781516517244 |
Managing Conflict: An Introspective Journey to Negotiating Skills focuses on self-awareness, self-motivation, self-regulation, empathy, and social competencies as tools to help readers understand themselves and others, recognize who to trust, and negotiate successful, trust-based relationships. The primary goal of the anthology is to facilitate the development of negotiation skills to resolve conflict. The book offers sociological perspectives on cooperation, conflict, and conflict resolution to help readers think beyond the individual and consider the skills that build good communication. Specific topics include non-violent communication, strategies and techniques for managing conflict, understanding stress and conflict, bullying, negotiation and mediation, and mediator ethics. As they read, students consider the importance of attitudes, values, and goals, and the importance of internalizing norms and governing one's own behavior. Featuring contributions from authors who specialize in diverse disciplines and developed to help students sharpen their observational skills, improve their emotional intelligence, and strengthen their analytical capabilities, Managing Conflict is well suited to courses in sociology, social psychology, counseling, law, and social work. Dorothy Balancio, Ph.D. earned her degree in sociology at City University of New York and went on to study negotiation at Harvard University and conflict resolution at Columbia University's International Center for Cooperation and Conflict Resolution. A professor and the Sociology Program Director at Mercy College, her commitment to conflict management has been strengthened by her experience surviving the death of her son to violence. Dr. Balancio is executive director of the Louis Balancio Scholarship Fund (P.O. Box 1515, Scarsdale, New York, 10583), a not-for-profit organization whose mission is to encourage people to learn the art of dispute resolution.
Author | : Matt Carlson |
Publisher | : University of Illinois Press |
Total Pages | : 218 |
Release | : 2011-04-01 |
Genre | : Language Arts & Disciplines |
ISBN | : 0252093186 |
Matt Carlson confronts the promise and perils of unnamed sources in this exhaustive analysis of controversial episodes in American journalism during the George W. Bush administration, from prewar reporting mistakes at the New York Times and Washington Post to the Valerie Plame leak case and Dan Rather's lawsuit against CBS News. Weaving a narrative thread that stretches from the uncritical post-9/11 era to the spectacle of the Scooter Libby trial, Carlson examines a tense period in American history through the lens of journalism. Revealing new insights about high-profile cases involving confidential sources, he highlights contextual and structural features of the era, including pressure from the right, scrutiny from new media and citizen journalists, and the struggles of traditional media to survive amid increased competition and decreased resources.
Author | : Kwame Christian |
Publisher | : |
Total Pages | : 175 |
Release | : 2018-11-04 |
Genre | : |
ISBN | : 9780578414362 |
Author | : Nicole Lipkin |
Publisher | : AMACOM |
Total Pages | : 292 |
Release | : 2013-06-28 |
Genre | : Business & Economics |
ISBN | : 081443214X |
You are not perfect. Never have been, never will be. And no matter how much experience you gain, how long you contemplate a decision, or who you seek counsel from, you will still make the occasional management misstep--a few of them. Guaranteed. And if you stay in management long enough, you will undoubtedly ask yourself questions such as:• Why do I sometimes feel threatened by my best people? • How do I remain cool in hot situations? • How can I ensure people hear what I say? • How can I cope more effectively with change? • Why have I lost so many of my best employees to the competition?The question is, will you wait for these mistakes to happen and then stay awake at night dwelling on these questions, or will you address them proactively so that you may discover the right solutions to apply now? Clinical and business psychologist Nicole Lipkin knows the stresses leaders face. In What Keeps Leaders Up at Night, she examines the common mistakes leaders make with their people. Featuring illuminating examples and exercises, this sleep-friendly book shines a bright light into the dark corners where all leaders struggle with their own shortcomings and presents smart solutions to the problems that arise as a result.
Author | : Johnny Saldana |
Publisher | : SAGE |
Total Pages | : 282 |
Release | : 2009-02-19 |
Genre | : Reference |
ISBN | : 1446200124 |
The Coding Manual for Qualitative Researchers is unique in providing, in one volume, an in-depth guide to each of the multiple approaches available for coding qualitative data. In total, 29 different approaches to coding are covered, ranging in complexity from beginner to advanced level and covering the full range of types of qualitative data from interview transcripts to field notes. For each approach profiled, Johnny Saldaña discusses the method’s origins in the professional literature, a description of the method, recommendations for practical applications, and a clearly illustrated example.
Author | : Julian Jaynes |
Publisher | : Houghton Mifflin Harcourt |
Total Pages | : 580 |
Release | : 2000-08-15 |
Genre | : Psychology |
ISBN | : 0547527543 |
National Book Award Finalist: “This man’s ideas may be the most influential, not to say controversial, of the second half of the twentieth century.”—Columbus Dispatch At the heart of this classic, seminal book is Julian Jaynes's still-controversial thesis that human consciousness did not begin far back in animal evolution but instead is a learned process that came about only three thousand years ago and is still developing. The implications of this revolutionary scientific paradigm extend into virtually every aspect of our psychology, our history and culture, our religion—and indeed our future. “Don’t be put off by the academic title of Julian Jaynes’s The Origin of Consciousness in the Breakdown of the Bicameral Mind. Its prose is always lucid and often lyrical…he unfolds his case with the utmost intellectual rigor.”—The New York Times “When Julian Jaynes . . . speculates that until late in the twentieth millennium BC men had no consciousness but were automatically obeying the voices of the gods, we are astounded but compelled to follow this remarkable thesis.”—John Updike, The New Yorker “He is as startling as Freud was in The Interpretation of Dreams, and Jaynes is equally as adept at forcing a new view of known human behavior.”—American Journal of Psychiatry
Author | : Michele J. Gelfand |
Publisher | : Stanford University Press |
Total Pages | : 478 |
Release | : 2004 |
Genre | : Business & Economics |
ISBN | : 0804745862 |
In the global marketplace, negotiation frequently takes place across cultural boundaries, yet negotiation theory has traditionally been grounded in Western culture. This book, which provides an in-depth review of the field of negotiation theory, expands current thinking to include cross-cultural perspectives. The contents of the book reflect the diversity of negotiationresearch-negotiator cognition, motivation, emotion, communication, power and disputing, intergroup relationships, third parties, justice, technology, and social dilemmasand provides new insight into negotiation theory, questioning assumptions, expanding constructs, and identifying limits not apparent from working exclusively within one culture. The book is organized in three sections and pairs chapters on negotiation theory with chapters on culture. The first part emphasizes psychological processescognition, motivation, and emotion. Part II examines the negotiation process. The third part emphasizes the social context of negotiation. A final chapter synthesizes the main themes of the book to illustrate how scholars and practitioners can capitalize on the synergy between culture and negotiation research.
Author | : Kerry Patterson |
Publisher | : McGraw Hill Professional |
Total Pages | : 287 |
Release | : 2011-09-16 |
Genre | : Business & Economics |
ISBN | : 0071772200 |
The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive
Author | : David Coghlan |
Publisher | : SAGE |
Total Pages | : 185 |
Release | : 2009-10-21 |
Genre | : Reference |
ISBN | : 1446242269 |
Doing Action Research in Your Own Organization is the essential resource for anyone embarking on a research project in their own organization or as part of a work placement programme whether in business, healthcare, government, education, social work or third sector organizations. The authors provide an easy-to-follow, hands-on guide to every aspect of conducting an action research project and have added in the Third Edition: - more on politics and ethics to help researchers negotiate gaining access and permission, and building and maintaining support from peers and relevant subsystems within an organization - more on writing an action research dissertation, and treatment of sensitive issues such as: giving feedback to one’s superiors and peers, disseminating the research to the wider community, and handling interpretations or outcomes which may be perceived negatively by the organization involved. - more case examples and reflective exercises taken from a wide variety of organizational settings to aid students and researchers whatever their background discipline.
Author | : Michele Zack |
Publisher | : University Press of Colorado |
Total Pages | : 372 |
Release | : 2017-12-01 |
Genre | : Social Science |
ISBN | : 160732606X |
This book brings the ironic worldview of the Lisu to life through vivid, often amusing accounts of individuals, communities, regions, and practices. One of the smallest and last groups of stateless people, and the most egalitarian of all Southeast Asian highland minorities, the Lisu have not only survived extremes at the crossroads of civil wars, the drug trade, and state-sponsored oppression but adapted to modern politics and technology without losing their identity. The Lisu weaves a lively narrative that condenses humanity’s transition from border-free tribal groupings into today’s nation-states and global market economy. Journalist and historian Michele Zack first encountered the Lisu in the 1980s and conducted research and fieldwork among them in the 1990s. In 2014 she again traveled extensively in tribal areas of Thailand, Myanmar, and China, when she documented the transformative changes of globalization. Some Lisu have adopted successful new urban occupations in business and politics, while most continue to live as agriculturists “far from the ruler.” The cohesiveness of Lisu culture has always been mysterious—they reject hierarchical political organization and traditionally had no writing system—yet their culture provides a particular skillset that has helped them navigate the terrain of the different religious and political systems they have recently joined. They’ve made the transition from living in lawless, self-governing highland peripheries to becoming residents and citizens of nation-states in a single generation. Ambitious and written with journalist’s eye for detail and storytelling, The Lisu introduces the unique and fascinating culture of this small Southeast Asian minority. Their path to national and global citizenship illustrates the trade-offs all modern people have made, and their egalitarian culture provides insight into current political choices in a world turning toward authoritarianism.