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Handbook of Innovation in Public Services
Author | : Stephen P. Osborne |
Publisher | : Edward Elgar Publishing |
Total Pages | : 609 |
Release | : 2013-01-01 |
Genre | : Business & Economics |
ISBN | : 1849809755 |
Innovation is a core issue for public services and is a key element of public services reform – particularly in this age of austerity where policymakers urge the need to 'innovate to do more with less'. This comprehensive and accessible Handbook explores the potential for creating efficient and effective public services. Leading researchers from across the globe review the state of the art in research on innovation in public services, providing an overview of key issues from a multi-disciplinary perspective. Topics explored include: context for innovation in public services and public service reform; managerial change challenges; ICT and e-government; and collaboration and networks. The theory is underpinned by seven wide-ranging case studies of innovation in practice. Taking the field forward and providing a baseline for future research, this highly unique and original Handbook will prove essential reading for academics, researchers, students, policymakers and practitioners across the fields of innovation, public policy, social policy and public management.
Lincoln, His Life and Times
Author | : Henry Jarvis Raymond |
Publisher | : |
Total Pages | : 416 |
Release | : 1891 |
Genre | : Presidents |
ISBN | : |
The Cultures of Knowledge Organizations
Author | : Wioleta Kucharska |
Publisher | : Emerald Group Publishing |
Total Pages | : 307 |
Release | : 2023-08-28 |
Genre | : Business & Economics |
ISBN | : 1839093366 |
The Cultures of Knowledge Organizations defines culture and the role it plays in supporting or impeding strategies. The book provides readers with an in-depth understanding of culture within knowledge organizations This book develops a new and more robust definition and characterization of knowledge cultures than currently exist.
Logics of Legitimacy
Author | : Margaret Stout |
Publisher | : Routledge |
Total Pages | : 329 |
Release | : 2017-09-25 |
Genre | : Political Science |
ISBN | : 135155977X |
The discipline of public administration draws predominantly from political and organizational theory, but also from other social and behavioral sciences, philosophy, and even theology. This diversity results in conflicting prescriptions for the "proper" administrative role. So, how are those new to public administration to know which ideas are "legitimate"? Rather than accepting conventional arguments for administrative legitimacy through delegated constitutional authority or expertise, Logics of Legitimacy: Three Traditions of Public Administration Praxis does not assume that any one approach to professionalism is accepted by all scholars, practitioners, citizens, or elected representatives. Instead, it offers a framework for public administration theory and practice that fully includes the citizen as a political actor alongside elected representatives and administrators. This framework: Considers both direct and representative forms of democracy Examines concepts from both political and organizational theory, addressing many of the key questions in public administration Examines past and present approaches to administration Presents a conceptual lens for understanding public administration theory and explaining different administrative roles and practices The framework for public administration theory and practice is presented in three traditions of main prescriptions for practice: Constitutional (the bureaucrat), Discretionary (the entrepreneur), and Collaborative (the steward). This book is appropriate for use in graduate-level courses that explore the philosophical, historical, and intellectual foundations of public administration. Upon qualified course adoption, instructors will gain access to a course outline and corresponding lecture slides.
The Routledge Handbook of Public Service Interpreting
Author | : Laura Gavioli |
Publisher | : Taylor & Francis |
Total Pages | : 601 |
Release | : 2023-01-31 |
Genre | : Language Arts & Disciplines |
ISBN | : 1000804828 |
The Routledge Handbook of Public Service Interpreting provides a comprehensive overview of research in public service, or community interpreting. It offers reflections and suggestions for improving public service communication in plurilingual settings and provides tools for dealing with public service communication in a global society. Written by leading and emerging scholars from across the world, this volume provides an editorial introduction setting the work of public service interpreting (PSI) in context and further reading suggestions. Divided into three parts, the first is dedicated to the main theoretical issues and debates which have shaped research on public service interpreting; the second discusses the characteristics of interpreting in the settings which have been most in need of public service interpreting services; the third provides reflections and suggestions on interpreter as well as provider training, with an aim to improve public service interpreting services. This Handbook is the essential guide for all students, researchers and practitioners of PSI within interpreting and translation studies, medicine and health studies, law, social services, multilingualism and multimodality.
Strategic Collaboration in Public and Nonprofit Administration
Author | : Dorothy Norris-Tirrell |
Publisher | : Routledge |
Total Pages | : 417 |
Release | : 2017-09-25 |
Genre | : Political Science |
ISBN | : 1351547747 |
Market disruptions, climate change, and health pandemics lead the growing list of challenges faced by today’s leaders. These issues, along with countless others that do not make the daily news, require novel thinking and collaborative action to find workable solutions. However, many administrators stumble into collaboration without a strategic orientation. Using a practitioner-oriented style, Strategic Collaboration in Public and Nonprofit Administration: A Practice-Based Approach to Solving Shared Problems provides guidance on how to collaborate more effectively, with less frustration and better results. The authors articulate an approach that takes advantage of windows of opportunity for real problem solving; brings multi-disciplinary participants to the table to engage more systematically in planning, analysis, decision making, and implementation; breaks down barriers to change; and ultimately, lays the foundation for new thinking and acting. They incorporate knowledge gained from organization and collaboration management research and personal experience to create a fresh approach to collaboration practice that highlights: Collaboration Lifecycle Model Metric for determining why and when to collaborate Set of principles that distinguish Strategic Collaboration Practice Overall Framework of Strategic Collaboration Linking collaboration theory to effective practice, this book offers essential advice that fosters shared understanding, creative answers, and transformation results through strategic collaborative action. With an emphasis on application, it uses scenarios, real-world cases, tables, figures, tools, and checklists to highlight key points. The appendix includes supplemental resources such as collaboration operating guidelines, a meeting checklist, and a collaboration literature review to help public and nonprofit managers successfully convene, administer, and lead collaboration. The book presents a framework for engaging in collaboration in a way that stretches current thinking and advances public service practice.
Emotional Labor and Crisis Response
Author | : Sharon H. Mastracci |
Publisher | : Routledge |
Total Pages | : 201 |
Release | : 2014-12-18 |
Genre | : Business & Economics |
ISBN | : 1317472128 |
The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights into how emotional labor is actually exerted by public servants who face the gravest challenges.
Entangled Inequalities in Transnational Care Chains
Author | : Anna Katharina Skornia |
Publisher | : transcript Verlag |
Total Pages | : 317 |
Release | : 2014-10-31 |
Genre | : Social Science |
ISBN | : 3839428866 |
Based on a multi-sited ethnographic case study on transnational care chains between Milan (Italy) and Lima, Huancayo, and Cuzco (Peru), the book explores how social inequalities are reproduced through the care practices that follow the introduction of Peruvian migrants into home-based elderly care. Anna Katharina Skornia adopts an innovative approach in combining research on transnational care and migration with a perspective on entangled inequalities. In particular, the study sheds light on the role of state regulations in contributing to these inequalities as well as their ambiguous implications from the perspectives of both caregivers and receivers.
Art and the Challenge of Markets Volume 2
Author | : Victoria D. Alexander |
Publisher | : Springer |
Total Pages | : 333 |
Release | : 2018-01-16 |
Genre | : Social Science |
ISBN | : 3319646443 |
Art and the Challenge of Markets Volumes 1 & 2 examine the politics of art and culture in light of the profound changes that have taken place in the world order since the 1980s and 1990s. The contributors explore how in these two decades, the neoliberal or market-based model of capitalism started to spread from the economic realm to other areas of society. As a result, many aspects of contemporary Western societies increasingly function in the same way as the private enterprise sector under traditional market capitalism. This second volume analyses the relationships of art with contemporary capitalist economies and instrumentalist cultural policies, and examines several varieties of capitalist-critical and alternative art forms that exist in today’s art worlds. It also addresses the vexed issues of art controversies and censorship. The chapters cover issues such as the culturalization of the economy, aesthetics and anti-aesthetics, the societal benefits of works of art, art's responsibility to society, "artivism", activist arts as protest and capitalism-critical works, and controversies over nudity in art, as well as considering the marketisation of emerging visual arts worlds in East Asia. The book ends with the a concluding chapter suggesting that even in today's marketized and commercialized environments, art will find a way. Both volumes provide students and scholars across a range of disciplines with an incisive, comparative overview of the politics of art and culture and national, international and transnational art worlds in contemporary capitalism.