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| Author | : Claire Agutter |
| Publisher | : IT Governance Ltd |
| Total Pages | : 287 |
| Release | : 2021-11-18 |
| Genre | : Computers |
| ISBN | : 1787782964 |
An excellent supplement to any ITIL 4 High-velocity IT training course ITIL® 4 High-velocity IT (HVIT) – Your companion to the ITIL 4 Managing Professional HVIT certification is a study guide designed to help students pass the ITIL® 4 High-velocity IT module.
| Author | : Claire Agutter |
| Publisher | : IT Governance Ltd |
| Total Pages | : 276 |
| Release | : 2024-09-26 |
| Genre | : Computers |
| ISBN | : 1787784274 |
This guide contains everything you need to know to pass the ITIL 4® Strategic Leader Digital and IT Strategy certificate, plus more. It covers practices and concepts that are not addressed as part of the DITS syllabus, making it ideal for newly qualified practitioners. The target audience for the DITS training and associated certification is different to some of the other ITIL training courses. The material is specifically aimed at: IT and business directors; Department heads; C-suite professionals; Leaders who are involved in digital change; and Consultants who are working with organisations that are digitally transforming. So, if you’re not in a senior role, does that mean this content isn’t for you? Absolutely not! Perhaps you aspire to a more senior role, in which case you’ll gain valuable knowledge. Ideal for self-study candidates and training participants, this guide will prove a helpful companion and a practical aid for their professional development. The majority of this book is based on the official ITIL 4: Digital and IT Strategic Leader publication and the associated DITS syllabus. It provides students with the information they need to pass the DITS exam and help them become a successful practitioner. ITIL® is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
| Author | : Claire Agutter |
| Publisher | : IT Governance Ltd |
| Total Pages | : 270 |
| Release | : 2022-02-17 |
| Genre | : Computers |
| ISBN | : 1787783529 |
The majority of this book is based on the official AXELOS ITIL® 4: Drive Stakeholder Value publication and the associated Drive Stakeholder Value MP syllabus. It provides students with the information they need to pass the DSV exam. In addition to being an essential study aid, the author also provides additional guidance throughout the book.
| Author | : Jan van Bon |
| Publisher | : Van Haren |
| Total Pages | : 141 |
| Release | : 2019-04-30 |
| Genre | : Architecture |
| ISBN | : 9401804400 |
The ITIL pocket guides of Van Haren Publishing are since long recognized as the industry classic guide on the topic of ITIL, in many languages. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This pocket guide will provide readers with an understanding of the ITIL 4 service management framework, by: • understanding the key concepts of service management • understanding how the seven ITIL guiding principles can help an organization adopt and adapt service management • understanding the four dimensions of service management • understanding the purpose and components of the ITIL service value system • understanding the six activities of the service value chain, and how they interconnect • knowing the purpose and key terms of 15 of the 34 ITIL practices • understanding seven of these 15 ITIL practices in detail All exam requirements for the ITIL 4 Foundation exam are covered in this pocket guide. It also provides support for everyone who has knowledge of previous ITIL editions and is looking for a bridge to the new edition. ITIL 4 took a big leap into the modern world of IT service management, covering the latest principles and practices in a customer-focused, service-centric way, enabling Agile principles for maximum support of any business.
| Author | : Axelos |
| Publisher | : Tso, the Stationery Office |
| Total Pages | : 188 |
| Release | : 2020-02 |
| Genre | : |
| ISBN | : 9780113316403 |
ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification.
| Author | : Axelos |
| Publisher | : |
| Total Pages | : |
| Release | : 2020 |
| Genre | : Electronic books |
| ISBN | : 9780113316380 |
Discussing concepts, principles, methods, and techniques, this book covers all types of engagement and interaction between a service provider and its customers, users, suppliers, and partners. --
| Author | : The Stationery Office |
| Publisher | : Stationery Office Books (TSO) |
| Total Pages | : 0 |
| Release | : 2019 |
| Genre | : IT-infrastruktur |
| ISBN | : 9780113316076 |
ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4 has evolved from the current version by re-shaping much of the established ITSM practices in the wider context of customer experience; value streams and digital transformation; as well as embracing new ways of working, such as Lean, Agile, and DevOps. ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrated system for the effective governance and management of IT-enabled services. "ITIL Foundation" is the first ITIL 4 publication and the latest evolution of the most widely-adopted guidance for ITSM. Its audience ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice. The guidance provided in this publication can be adopted and adapted for all types of organizations and services. To show how the concepts of ITIL can be practically applied to an organization's activities, ITIL Foundation follows the exploits of a fictional company on its ITIL journey.
| Author | : Axelos Global Best Practice |
| Publisher | : Itil Managing Professional |
| Total Pages | : 254 |
| Release | : 2021-07-06 |
| Genre | : Business & Economics |
| ISBN | : 9780113316489 |
Ideal guidance for IT professionals who are responsible for managing the direction and strategy of their IT team or organisation. This book helps you understand the Digital and IT Strategy module towards Strategic Leader, as well as provide daily expert reference guidance for day-to-day problems.
| Author | : Stationery Office (Great Britain) |
| Publisher | : |
| Total Pages | : |
| Release | : 2014-04-14 |
| Genre | : |
| ISBN | : 9781782462705 |
| Author | : Abhinav Krishna Kaiser |
| Publisher | : Apress |
| Total Pages | : 453 |
| Release | : 2020-11-26 |
| Genre | : Computers |
| ISBN | : 9781484263600 |
Use this guide book in its fully updated second edition to study for the ITIL 4 Foundation certification exam. Know the latest ITIL framework and DevOps concepts. The book will take you through the new ITIL framework and nuances of the DevOps methodology. The book follows the topics included in the foundation certification exam syllabus and includes new sections on ITIL's guiding principles, service value chain, and the four dimensions of service management. Also included are the concepts, processes, and philosophies used in DevOps programs and projects. ITIL and DevOps concepts are explained with relevant examples. By the time you finish this book, you will have a complete understanding of ITIL 4 and will be ready to take the ITIL 4 Foundation certification exam. You will know the DevOps methodology and how ITIL reinforces the philosophy of shared responsibility and collaboration. Over the course of a week, even while working your day job, you will be prepared to take the exam. What You Will Learn Know the basics of ITIL as you prepare for the ITIL Foundation certification exam Understand ITIL through examples Be aware of ITIL's relevance to DevOps and DevOps concepts Who This Book Is For Professionals from the IT services industry
