Integrating Productivity And Quality Management
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Author | : Johnson Edosomwan |
Publisher | : CRC Press |
Total Pages | : 418 |
Release | : 1995-06-16 |
Genre | : Technology & Engineering |
ISBN | : 9780585376448 |
This second edition details all productivity and quality methodologies, principles and techniques, and demonstrates how they interact in the three phases of the productivity and quality management triangle (PQMT): measurement, control and evaluation; planning and analysis; and improvement and monitoring. This edition features material on practical strategies for implementing quality programmes, balancing productivity and quality results , resolving quality problems and empowering employees.
Author | : Johnson Edosomwan |
Publisher | : CRC Press |
Total Pages | : 406 |
Release | : 1995-06-16 |
Genre | : Business & Economics |
ISBN | : 1482273438 |
This second edition details all productivity and quality methodologies, principles and techniques, and demonstrates how they interact in the three phases of the productivity and quality management triangle (PQMT): measurement, control and evaluation; planning and analysis; and improvement and monitoring. This edition features material on practical
Author | : Johnson Aimie Edosomwan |
Publisher | : |
Total Pages | : 392 |
Release | : 1987 |
Genre | : Technology & Engineering |
ISBN | : |
Author | : S. Thomas Foster |
Publisher | : John Wiley & Sons |
Total Pages | : 498 |
Release | : 2022-10-04 |
Genre | : Business & Economics |
ISBN | : 1119883865 |
In the newly revised seventh edition of Managing Quality: Integrating the Supply Chain, a decorated team of operations experts delivers a thorough introduction to quality management with an enduring emphasis on the importance of the supply chain for quality improvement. You'll obtain an integrated understanding of the customers, suppliers, technology, and people essential to maintaining and enhancing product quality in business. This latest edition combines the unifying theme of the supply chain with the latest developments in critical subject areas, like Lean, Six Sigma, and service quality. Updated vignettes and references maintain the currency of the work, while new content expands its scope and increases readability and accessibility for students of operations, quality management, and business.
Author | : Fong Ho-Keng BE MBA MSc |
Publisher | : Partridge Publishing Singapore |
Total Pages | : 303 |
Release | : 2018-09-21 |
Genre | : Business & Economics |
ISBN | : 1543747787 |
This book provides the knowledge foundations and strategic directions to organizations aiming to move towards quality, productivity and business excellence. Through latest case studies and practical examples, readers will be guided from identifying and prioritizing the opportunities for improvement, measuring and analyzing the root causes, to eliminating the sources of the problems. Readers will also be exposed to the information technology used in the “Trilogy of Moving Towards Business Excellence”. For example, moving towards quality excellence can be achieved through digitalization of ISO9001:2015 quality management system. In addition to dispensing with most of the paper work as well as the internal audit, it will also ensure that the key requirements of the latest version of ISO9001:2015 are complied with and executed effectively. Both the quality and productivity of the organization will be enhanced. Total Factor Productivity is heavily used to help organizations move towards productivity excellence. System integration is one of the key techniques used to achieve this goal. For example, when a high-technology operations system, such as BD, ECOM, FINTECH, AI, IOT etc., is integrated into HIMS-BEST, the organization will attain the 1+1=3 synergic benefit. It will achieve the organizational goals in addition to achieving the operational goals.
Author | : David J. Sumanth |
Publisher | : CRC Press |
Total Pages | : 428 |
Release | : 1997-10-27 |
Genre | : Business & Economics |
ISBN | : 9781574440577 |
Poised to influence innovative management thinking into the 21st century, Total Productivity Management (TPmgt), written by one of the pioneers of productivity management, has been a decade in the making. This landmark publication is the most extensive book available on the subject of total productivity management. At a time when downsizing and layoffs are the norm, this innovative and highly organized book shows you how to treat human resource situations with a caring, customer-oriented, yet competitive attitude through integration of technical and human dimensions. This book makes use of a set of proven models and provides a systematic framework and structure to link total productivity to an organization's profitability. Total Productivity Management describes the tasks required of all constituents in an understandable format that they can relate to and by which regards can be realized for performance in all resource categories including direct labor, administrative staff, managers, professional personnel, materials, liquid assets, technologies, energy, and other areas.
Author | : Jochen Wirtz |
Publisher | : Ws Professional |
Total Pages | : 80 |
Release | : 2017 |
Genre | : Business & Economics |
ISBN | : 9781944659424 |
Preface -- Introduction -- Integrating service quality and productivity strategies -- What is a service quality? -- Identifying and correcting service quality problems -- Measuring service quality -- Soft and hard service quality measures -- Learning from customer feedback -- Hard measures of service quality -- Tools to analyze and address service quality problems -- Return on quality -- Defining and measuring productivity -- Improving service productivity -- Conclusion -- Summary -- Endnotes
Author | : John G. Belcher |
Publisher | : |
Total Pages | : 60 |
Release | : 1984 |
Genre | : Industrial productivity |
ISBN | : |
Author | : H. Lal |
Publisher | : New Age International |
Total Pages | : 22 |
Release | : 2008 |
Genre | : Total quality management |
ISBN | : 8122422896 |
About the Book: Quality is key to the competitive advantage in today's business environment. In this book, the term Quality has been interpreted in its broader sense of overall performance of a organization rather than quality of products and services. The value of this book is in the rich experience of the Author in the body of knowledge of quality management, both in the national and international context. He has presented the subject in the way that it can be easily used in the practical situations, which would convince the reader of its applicability in the real world. In addition to traditional theory of TQM, the book also covers the new concepts of quality management developed in the last decade, such as Six-Sigma, Lean Production, CRM, Balanced Score Card and Corporate Social Responsibility. The book provides practical guidance for preparing comprehensive quality improvement plan, which not only covers production of goods and services, but also other departments such as Design, Marketing, Material Management and HR, all of which play an important part in achieving organizational excellence. Implementation of TQM is always a major problem. The book includes an exhaustive self-checklist, which can be used as a barometer for effective implementation. In addition to being a practical guide for the industry managers, it can also be used as a textbook on quality management by Management and Engineering institutes. Contents: Part:-I Product Quality and its Control Creating Quality by Design Quality Control of the Purchased Product Quality Control of Manufacturing Processes Sales and Product Quality Organising Effective Quality Management Economics of Quality The Human Factor in Quality Management of Service Quality Part:-II Concept and Philosophy ISO-9000 Standards The Customer-Focused Organization Leadership and Team Building Lean Production System Total Productive Maintenance (TPM) Customer Relationship Management (CRM) Six-Sigma Corporate Social Responsibility Balanced Score Card Quality Awards Implementation of TQM Part:-III Frequency Distribution Normal Distribution Theory of Probability Control Charts Control Chart of Attributes Theory of Sampling Inspection Standard Sampling Tables Test of Significance Statistical Tolerancing ABC Analysis Value Analysis Defect Diagnosis and Prevention Reliability Design, Evaluation and Control Maintainability 5 'S' Practices Quality Circles.
Author | : Khosrow-Pour, Mehdi |
Publisher | : IGI Global |
Total Pages | : 546 |
Release | : 2012-08-31 |
Genre | : Business & Economics |
ISBN | : 1466626194 |
One of the main aspects of an organization is the efficiency of managerial concerns, daily interactions and the design and implementation of its business system. Therefore, integrating the latest technology is vital in assisting in the performance and productivity improvement of an organization. Cases on Performance Measurement and Productivity Improvement: Technology Integration and Maturity highlights the successes and failures which have shaped the modern business as well as the technological solutions taken to improve the organizational system. Providing essential research on these applied innovations, this collection of case studies appeals to both academics and practitioners in the business and IT management fields.