Managing the Challenges in Human Service Organizations

Managing the Challenges in Human Service Organizations
Author: Michael J. Austin
Publisher: SAGE
Total Pages: 304
Release: 2009
Genre: Business & Economics
ISBN: 141294127X

The novel approach of this casebook encourages the student to determine how they would act and work towards a resolution of real-world dilemmas.

Human Services as Complex Organizations

Human Services as Complex Organizations
Author: Yeheskel Hasenfeld
Publisher: SAGE
Total Pages: 1217
Release: 2010
Genre: Business & Economics
ISBN: 1412956935

This new edition looks at the many recent changes in the arena of Human Sevices Organizations.

Organizational Change in the Human Services

Organizational Change in the Human Services
Author: Rebecca Ann Proehl
Publisher: SAGE
Total Pages: 292
Release: 2001-08-15
Genre: Business & Economics
ISBN: 9780761922506

Organizations today { whether public or private { exist in environment s where the pace of change is dizzying. Human service organizations fa ce both external and internal challenges: The public demands better se rvices at more reasonable costs. Clientele is more diverse, more strat ified, and more vocal than ever. The organizations themselves must kee p up with rapid changes in technological innovation and labor-manageme nt relationships. Organizational Change: The Human Services Challenge looks at the context of organizational change, describes how individua ls and systems change, and pinpoints keys to successful change. Author Rebecca Proehl then presents a proven model of organizational change, built on lessons learned from both the public and private sectors, bu t tailored for human service organizations. Proehl also discusses in d epth labor union-management issues, the political strategies leaders m ust use to implement change, and how to build collaborative relationsh ips in human services.

Reimagining the Human Service Relationship

Reimagining the Human Service Relationship
Author: Jaber F. Gubrium
Publisher: Columbia University Press
Total Pages: 368
Release: 2016-07-05
Genre: Social Science
ISBN: 0231541783

The traditional lines of demarcation between service providers and service users are shifting. Professionals in managed service organizations are working to incorporate the voices of service users into their missions and the way they function, and service users, with growing access to knowledge, have taken on the semblances of professional expertise. Additionally, the human services environment has been transformed by administrative imperatives. The drive toward greater efficiency and accountability has weakened the bond between users and providers. Reimagining the Human Service Relationship is informed by the premise that the helping relationship should be seen as developing in the interactive space between those who provide human services and those who receive them. The contributors to this volume redefine the contours, roles, institutional divisions, means, and aims of providing and receiving services in a range of settings, including child welfare, addiction treatment, social enterprise, doctoring, mental health, and palliative care. Though they advocate an experience-near approach, they remain sensitive to the ambiguities and competing rationalities of the service relationship. Taken together, these chapters reimagine the service relationship by making visible the working relevancies of service delivery.

Effectively Managing and Leading Human Service Organizations

Effectively Managing and Leading Human Service Organizations
Author: Ralph Brody
Publisher: SAGE Publications
Total Pages: 449
Release: 2013-11-21
Genre: Social Science
ISBN: 1483314979

Now in its Fourth Edition, Effectively Managing and Leading Human Service Organizations continues to provide invaluable creative ideas for achieving managerial success. Authors Ralph Brody and Murali Nair dissect and diagnose common workplace dilemmas, offering current and future managers the skills to implement positive changes in organizations large and small. Easy-to-read, this book connects a conceptual framework and essential managerial practices with hundreds of real-life examples and case studies of applied managerial skills in organizational settings.

Changing Human Service Organizations

Changing Human Service Organizations
Author: George Brager
Publisher: Simon and Schuster
Total Pages: 266
Release: 2002-02
Genre: Social Science
ISBN: 0743237854

From Simon & Schuster, Changing Human Service Organizations is George Brager and Stephen Holloway's exploration of politics and practice. Changing Human Service Organizations is concerned with the process of planned change with human service organizations. It's focus is on innovation initiated by staff at the lower and middle levels of hierarchy of the organization they wish to alter.

Strategic Alliances Among Health and Human Services Organizations

Strategic Alliances Among Health and Human Services Organizations
Author: Darlyne Bailey
Publisher: SAGE
Total Pages: 220
Release: 2000
Genre: Business & Economics
ISBN: 9780761913160

With a focus on relationship building, this book offers theoretical and practical information to organizations considering and negotiating this process. Throughout, the book employs actual case examples of health and human services organizations nationally to illustrate core concepts and offer insights into why and how organizations are forming strategic alliances to fulfill their missions and better address the consumers' needs.

Measuring the Performance of Human Service Programs

Measuring the Performance of Human Service Programs
Author: Lawrence L. Martin
Publisher: SAGE
Total Pages: 161
Release: 2010
Genre: Political Science
ISBN: 141297061X

Government and nongovernmental human service organizations are under increasing pressure to demonstrate that their programs work. As stakeholders demand more accountability, human service organizations are increasingly utilizing performance accountability and performance measurement as a way of demonstrating the efficiency, quality, and effectiveness of their programs. Measuring the Performance of Human Service Programs, Second Edition examines the reasons why performance measurement has become the major method of performance accountability today. In this second edition of their classic work, Martin & Kettner explain in detail how to develop and utilize output, quality, and outcome performance measures in human service programs. Special attention is given to the four types of outcome performance measures: numeric counts, standardized measures, level of functioning (LOF) scales and client satisfaction.

Developing Nonprofit and Human Service Leaders

Developing Nonprofit and Human Service Leaders
Author: Larry D. Watson
Publisher: SAGE Publications
Total Pages: 192
Release: 2013-10-21
Genre: Social Science
ISBN: 148332494X

Developing Nonprofit and Human Service Leaders comprehensively prepares students with the skills to successfully manage human service organizations. Authors Larry D. Watson and Richard Hoefer explore core managerial competencies tailored to the unique environment of these organizations, including administrative responsibilities, values and ethics, organizational theories, leadership, boards of directors, fundraising, supervision, research, cultural consideration, and more. This essential text offers hands-on practice for the skills that future administrators will need to make a substantial impact in their organizations and communities.

Developing Human Service Leaders

Developing Human Service Leaders
Author: Deborah Harley-McClaskey
Publisher: SAGE Publications
Total Pages: 412
Release: 2015-12-24
Genre: Social Science
ISBN: 1483393127

Developing Human Service Leaders is an empowering text for human services students that covers the skills and behaviors essential for leaders to manage themselves, their teams, and the organization. Using a unique coaching voice, author Deborah Harley-McClaskey follows a Reflection–Diagnosis–Prescription approach for leadership development with exercises built into the dialogue. The final chapter, Prognosis, offers a workbook-style exercise to help students make a personal change.