The book includes empirical research and case studies embracing human capital, relational capital and structural capital in context to Hospitality and service sectors. From a learning and managerial perspective, the book will identify effective managerial practices in hospitality and varied service sectors significant for sustaining business performance and competitive advantage. Managerial Skills book covers , Role – Many Managers have been playing the Managerial role for a long time but are really not aware of what’s the difference between their role, that of a leader and that of a Supervisor. The awareness that such sessions create make some of them realize that they land up executing when they should be managing the executioners! Interpersonal Style – We all behave in a specific manner based on our personality. This behavior may help or impede our interpersonal relationships. Our Managerial Skills Training sessions are a huge eye opener in this area and give the participants direction into what they need to work on. It also makes them aware of the behavioral styles of others and how they may come across to the people around them. Apart from this, it also equips them with a tried and tested tool on handling conflict effectively. Motivation – Keeping your team motivated is prime for any Manager. However, Managers sometimes lose track of what they need to do to provide that motivation to different team members. After all, what motivates one may not motivate the other! Time Management – Ensuring that we get the most out of our day and also help our team members do the same is again very important. Our Managerial Skills Training throws light on aspects of planning and prioritization that can help Managers improve productivity. Goal Setting – Imagine having a team where the members are headed in different directions. That’s really not going to help you fulfill your team or organizational goals! Therefore defining these goals and defining them smartly for team members to follow is something that we teach during these sessions.