Handling Verbal Confrontation
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Author | : Robert Vincent Gerard |
Publisher | : Oughten House Foundation, Inc. |
Total Pages | : 124 |
Release | : 1999 |
Genre | : Interpersonal communication |
ISBN | : 9781880666050 |
One of the major inadequacies of our culture is our inability to verbally confront one another. It kills interpersonal relationships. It is a time bomb within families. It causes low productivity, stress, headaches, and increases our consumption of alcohol, and drugs. Very few even recognize it as a problem, and even fewer know what to do about it. Why? Because we were never taught how to confront properly and effectively. But, our success depends on these skills. The Art of Handling Verbal Confrontation guides the reader in how to approach, verbally address issues, and face others successfully, without fear. These skills belong to the inner tactical strategy of facing yourself, facing the issue, and facing the other person. It is a key to spiritual empowerment.
Author | : Robert Gerard |
Publisher | : Independently Published |
Total Pages | : 0 |
Release | : 2023-11-22 |
Genre | : |
ISBN | : |
One of the major inadequacies of our culture is our inability to verbally confront one another. It kills interpersonal relationships. It is a time bomb within families. It causes low productivity, promotes mediocre performance, business failures, lawsuits, marital arguments, boredom, and apa- thy. It creates stress and heartache. Itincreases our consumption of aspirin, alcohol, and drugs. Very few even recognize it as a problem, and even fewer know what to do about it. The forgotten art of saying what's on your mind from the bottom of your heart has gone to pasture. Our ability to stand up for our rights has been replaced by apathy, superficiality, and "anything for a quiet life". Well, my friends, those days are about to end. You are about to learn a new and proven technique that will help you toconfront verbally and reach a mutual agreement through collaboration. Handling Verbal Confrontation is an uplifting and revealing book that can immediately improve your skill level when verbally confronting others. The book presents a step-by-step method to obtain consensus from "Win-Win-Win" confrontations. It offers sound advice on how you can build relationships in the midst of adversarial situations.
Author | : Barbara Pachter |
Publisher | : Da Capo Lifelong Books |
Total Pages | : 0 |
Release | : 2014-07-01 |
Genre | : Psychology |
ISBN | : 9780738217598 |
The step-by-step guide to tackling conflict-personal or professional-including a section on navigating sticky situations online. When slighted, misunderstood, cut in front of, annoyed, taken advantage of, or treated rudely, most people avoid their bosses, ignore coworkers, change hairdressers, complain to friends, pound their fists, or rant on social media. They often miss the most positive, effective alternative of all: confronting positively. Now, for everyone who was never taught or never realized that between "bully" and "wimp" is a range of behavior that is positive, dignified, and effective for dealing with life's bothersome situations, there is The Power of Positive Confrontation. This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation. The Power of Positive Confrontation reveals:The consequences of not confronting or of confronting negatively;How to accurately assess what is bothering you and why;Three essential steps of polite and powerful confrontation;Vital verbal and nonverbal skills that make or break communication, including common language pitfalls;Strategies for assertive communication, whether face to face, in writing, by phone, or online.
Author | : George J. Thompson, PhD |
Publisher | : Zondervan |
Total Pages | : 228 |
Release | : 2010-10-12 |
Genre | : Language Arts & Disciplines |
ISBN | : 0062031686 |
Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. Listen and speak more effectively, engage people through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the upper hand in most disputes. Verbal Judo offers a creative look at conflict that will help you defuse confrontations and generate cooperation from your spouse, your boss, and even your teenager. As the author says, "when you react, the event controls you. When you respond, you’re in control." This new edition features a fresh new cover and a foreword demonstrating the legacy of Verbal Judo founder and author George Thompson, as well as a never-before-published final chapter presenting Thompson’s "Five Universal Truths" of human interaction.
Author | : Mary Scannell |
Publisher | : McGraw Hill Professional |
Total Pages | : 240 |
Release | : 2010-05-28 |
Genre | : Business & Economics |
ISBN | : 0071743669 |
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Author | : William A. Donohue |
Publisher | : SAGE |
Total Pages | : 188 |
Release | : 1992-07 |
Genre | : Family & Relationships |
ISBN | : 9780803933125 |
This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.
Author | : Theodore Avtgis |
Publisher | : Routledge |
Total Pages | : 621 |
Release | : 2010-05-24 |
Genre | : Language Arts & Disciplines |
ISBN | : 1136997466 |
Arguments, Aggression, and Conflict provides a thorough examination of argumentative and aggressive communication. Editors Theodore A. Avtgis and Andrew S. Rancer bring together a score of prolific and informed authors to discuss aspects of the conceptualization and measurement of aggressive communication. The book features an exclusive focus on two "aggressive communication" traits: argumentativeness and verbal aggressiveness, one of the most dominant areas of communication research over the last twenty five years both nationally and internationally. The chapters include cutting-edge issues in the field and present new ideas for future research. This book is a valuable resource for instructors, researchers, scholars, theorists, and graduate students in communication studies and social psychology. Covering a variety of topics, from the broad-based (e.g. new directions in aggressive communication in the organizational context) to the more specific (e.g. verbal aggression in sports), this text presents a comprehensive compilation of essays on aggressive communication and conflict.
Author | : Mark Goulston |
Publisher | : AMACOM |
Total Pages | : 273 |
Release | : 2018-07-10 |
Genre | : Self-Help |
ISBN | : 0814439594 |
No matter how hard you try to reason with irrational people, it never works. So how do you talk to someone who just won't listen? You can't win by ignoring the insanity, and you can't argue it away. However, you can stop it cold. Top-ranked psychiatrist and communication expert Mark Goulston shows you just how to do so in this life-changing book for everyone trapped in maddening personal or professional relationships. Goulston unlocks the mysteries of the irrational mind, and explains how faulty thinking patterns develop. His keen insights are matched by a set of counterintuitive strategies proven to defuse crazy behavior, along with scripts, examples, and exercises that teach you how to use them. In Talking to “Crazy”, you will learn: Why people act the way they do How instinctive responses can exacerbate the situation, and what to do instead When to confront a problem and when to walk away How to activate the Sanity Cycle, which quickly transforms you from threat to ally How to use 14 simple yet effective communication techniques, including assertive submission flattery, the kiss-off, and more You can't reason with unreasonable people, but you can reach them. Talking to “Crazy” shows you just how easy it is to do it.
Author | : Barbara Pachter |
Publisher | : |
Total Pages | : 288 |
Release | : 2007 |
Genre | : Cnflict (Psychology) |
ISBN | : 9781567318340 |
Author | : Scott Cooper |
Publisher | : Harmony |
Total Pages | : 210 |
Release | : 2000-02-29 |
Genre | : Family & Relationships |
ISBN | : 0812932404 |
Sticks and Stones helps parents teach kids how to speak up for themselves more assertively, gently, and effectively. Each chapter, based on the characteristics of a particular bird, uses a wealth of examples and imaginative exercises to give kids the confidence to speak truth to power. This unique guide, beautifully illustrated with line drawings of each bird and informed by the author's gentle humor, will help kids be effective communicators and includes easy-to-follow exercises and sample scripts. Examples include: Shut down bullies (The Way of the Blue Jay) Overcome shyness (The Way of the Black Bird) Counter peer pressure (The Way of the Hummingbird) Resolve fights (The Way of the Dove) Accept blame (The Way of the Crow) And more