Gerencia Del Servicio Atencion Y Servicio Al Cliente
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Author | : Kenneth C. Laudon |
Publisher | : Pearson Educación |
Total Pages | : 618 |
Release | : 2004 |
Genre | : Business & Economics |
ISBN | : 9789702605287 |
Management Information Systems provides comprehensive and integrative coverage of essential new technologies, information system applications, and their impact on business models and managerial decision-making in an exciting and interactive manner. The twelfth edition focuses on the major changes that have been made in information technology over the past two years, and includes new opening, closing, and Interactive Session cases.
Author | : Roberto Luna |
Publisher | : Editorial Almuzara |
Total Pages | : 114 |
Release | : 2011-09 |
Genre | : Business & Economics |
ISBN | : 8483566095 |
Desde ocho ángulos diferentes y a través de monólogos, historias y experiencias el autor explica cómo desarrollar el talento, algo básico tanto para las empresas como para los profesionales. Con un lenguaje ameno y un estilo sencillo y directo, el autor ofrece todas las claves necesarias para el desarrollo del talento en sus ocho vertientes fundamentales, tales como el liderazgo de equipos, la inteligencia emocional, el emprendimiento, las habilidades comerciales y orientación al cliente o la empleabilidad para quienes quieren mejorar su puesto de trabajo o encontrar empleo.
Author | : |
Publisher | : Religacion Press |
Total Pages | : 146 |
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Total Pages | : 1026 |
Release | : 2001-02 |
Genre | : Industries |
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Author | : Jay H. Heizer |
Publisher | : Pearson Educación |
Total Pages | : 710 |
Release | : 2004 |
Genre | : Business & Economics |
ISBN | : 9789702605256 |
In this textbook, Heizer (business administration, Texas Lutheran U.) and Render (operations management, Rollins College) provide a broad introduction to the field of operations management. A sampling of topics includes operations strategy for competitive advantage, forecasting, design of goods and services, human resources, e- commerce, project management, inventory management, and maintenance. The CD-ROM contains video case studies, lecture notes, Excel OM and Extend software, and additional practice problems. Annotation copyrighted by Book News Inc., Portland, OR
Author | : Álvaro Rocha |
Publisher | : Springer Nature |
Total Pages | : 701 |
Release | : 2019-11-25 |
Genre | : Technology & Engineering |
ISBN | : 9811520240 |
This book features a collection of high-quality research papers presented at the International Conference on Tourism, Technology & Systems (ICOTTS 2019), held at the Universidad Abierta Interamericana, in Buenos Aires, Argentina, from 5th to 7th December 2019. It covers the areas technology in tourism and the tourist experience, generations and technology in tourism, digital marketing applied to tourism and travel, mobile technologies applied to sustainable tourism, information technologies in tourism, digital transformation of tourism business, e-tourism and tourism 2.0, big data and management for travel and tourism, geotagging and tourist mobility, smart destinations, robotics in tourism, and information systems and technologies.
Author | : R Hiebeler, T Kelly, C Ketteman |
Publisher | : Simon and Schuster |
Total Pages | : 265 |
Release | : 2012-12-11 |
Genre | : Business & Economics |
ISBN | : 1471109267 |
For the past five years, Arthur Andersen has been gathering, sorting, and condensing data from the world-class companies it works with to compile its Global Best Practices Database. Now, for the first time, Arthur Andersen shares its understanding of how more than forty best-practices companies focus on their customers, create growth, reduce cost and increase profits. Managers of any business in any industry can adapt and apply what those companies do best. Unlike other books based merely on limited anecdotal experience, BEST PRACTICES is backed up by 30,000 pages of active, documented data on hundreds of companies worldwide. With information being the most valuable commodity in business this is both comprehensive and cutting edge - it is without peer as an information resource.
Author | : ANDREA CAPURRO |
Publisher | : Lulu.com |
Total Pages | : 100 |
Release | : 2012-03-26 |
Genre | : Travel |
ISBN | : 1471099695 |
We tried what English call 'gap year' convinced to get the best out of it with a long travel around the world. From our perspective travelling was something unavoidable, an enriching experience in life's process to become grown-ups. We left home for five months with an open 'round the world' flight ticket, two backpacks each and reservation only for the first night in Mumbai. It was not to be holiday everyday but a long searching for accomodations, connections and sites, because we were going to be rovers carrying everything we had on our shoulders. We went out around the world in six jumps, going eastbound choosing India as first jump, while Thailand came second. Leaving Asia and its exotic appeal, New Zealand was a coming back to western society, while Chile was for us our door to South America. Santiago, San Pedro de Atacama, Puerto Montt, Valparaiso: sixteen days of chases on semicama buses and night travels for 6400 kilometers from the almost antarctica wild south to a salty almost desert north.
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Total Pages | : 464 |
Release | : 2001 |
Genre | : Dominican Americans |
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Author | : Gary Armstrong |
Publisher | : Pearson Educación |
Total Pages | : 686 |
Release | : 2003 |
Genre | : Business & Economics |
ISBN | : 9789702604006 |
Written for courses in Principles of Marketing at four-year and two-year colleges, this shorter overview aims to help students master the basic principles and practices of modern marketing in an enjoyable and practical way. Its coverage balances upon three essential pillars - (1) theory and concepts; (2) practices and applications; and (3) pedagogy - cultivating an efficient, effective teaching and learning environment. This sixth edition provides revised content throughout, and reflects the major trends and forces that are impacting marketing in this new, connected millennium. It includes new thinking and expanded coverage on a wide variety of topics, for example: relationship marketing; connecting technologies; the company value chain; value-delivery networks; and global marketing.