From Doubt to Dollars: Unleash Your Full Profit Potential in the Hospitality Industry dives into the world of hospitality and service industry reveals the secrets to unlocking your full gratuity potential. Written by experienced hospitality behavior professional Gordon Wat, this book provides an array of innovative techniques to maximize your tip earnings, no matter what role you play in the hospitality or service industry. From Doubt to Dollars: Unleash Your Full Profit Potential in the Hospitality Industry examines how to make a lasting impression with customers, how to increase customer loyalty, and how to create a positive work environment. Additionally, this book provides practical advice and strategies for dealing with difficult customers, handling customer complaints, and increasing sales or in this case tips. With its comprehensive approach, From Doubt to Dollars is the perfect guide for anyone looking to maximize their tip earnings in the hospitality industry. Whether you’re a waiter, bartender, host, doorman, bellman, or waitress, this book will provide you with the tools and resources to take your hospitality career to the next level. With its insightful advice and easy-to-follow guidance, From Doubt to Dollars will help you unlock your full profit potential and become a successful hospitality professional.