Conflict Potential in Strategic Buyer-supplier Relationships
Author | : James L. Patterson |
Publisher | : |
Total Pages | : 384 |
Release | : 1999 |
Genre | : Conflict management |
ISBN | : |
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Author | : James L. Patterson |
Publisher | : |
Total Pages | : 384 |
Release | : 1999 |
Genre | : Conflict management |
ISBN | : |
Author | : James L. Patterson |
Publisher | : |
Total Pages | : 406 |
Release | : 1999 |
Genre | : Conflict management |
ISBN | : |
Author | : Lionel Bobot |
Publisher | : |
Total Pages | : 0 |
Release | : 2010 |
Genre | : |
ISBN | : |
Given differing organizational needs and goals, underlying conflicts and tensions are an inherent part of buyer-seller relationships. This research presents and tests a conceptual framework examining the effect of the type of conflict (dysfunctional and functional) in the relationship, the conflict management approaches used by the salesperson, and the subsequent quality of the buyer-seller relationship. The framework is tested using surveys completed by 109 salespeople. The findings of this study are relevant to marketing practitioners and managers, particularly salespeople, sales managers, and purchasing managers. First, the most straightforward and obvious finding is that dysfunctional conflict is detrimental to relationship quality. Conversely, functional conflict showed no significant association with either trust or satisfaction. The only conflict management strategy that had a significant association with both functional and dysfunctional conflicts in this study was the confronting strategy.
Author | : Tobias Mandt |
Publisher | : Springer |
Total Pages | : 176 |
Release | : 2019-03-01 |
Genre | : Business & Economics |
ISBN | : 3658242523 |
Organizations frequently rely on the support of external parties to access necessary resources. In many cases, the resulting buyer-supplier relationships last for decades; some might even become indispensable for one or both parties in achieving its desired business goals. These dependencies between organizations are ubiquitous. This book focuses on such instances, discussing them in a cumulative manner: It begins with an introduction of previous research on the issue, before empirically explaining the emergence of dependencies, their different forms of existence and management approaches as well as its development over time. This book is of special interest for scholars focusing on dyadic partnerships within the domains of industrial marketing, supply chain management or strategic purchasing. Practitioners involved in managing long term buyer-supplier relationships in goods- as well as service-oriented industries might find it insightful as well.
Author | : Jonathan Morris |
Publisher | : Springer |
Total Pages | : 198 |
Release | : 1992-06-18 |
Genre | : Business & Economics |
ISBN | : 1349112003 |
This study analyses the shift in the relationship between large and smaller firms from confrontation and conflict, to cooperation and mutual assistance. It charts the pace of the adaption of Japanese style buyer-supplier relations in North American and Western European organizations.
Author | : Suresh Cuganesan |
Publisher | : UNSW Press |
Total Pages | : 70 |
Release | : 1999 |
Genre | : Business & Economics |
ISBN | : 9780868407210 |
This book is the result of an investigation undertaken in two large Australian organisations which have established strategic supplier relationships. It focuses on one type of collaborative relationship: that established by an organisation with its strategic suppliers.
Author | : Håkan Håkansson |
Publisher | : Emerald Group Publishing |
Total Pages | : 348 |
Release | : 2017-09-01 |
Genre | : Business & Economics |
ISBN | : 1787149714 |
The base for this book is 40 years of research on business relationships between companies evidencing the interactive features of the contemporary business world that have important consequences for management, policy and research.
Author | : Pantea Foroudi |
Publisher | : Emerald Group Publishing |
Total Pages | : 407 |
Release | : 2022-10-21 |
Genre | : Business & Economics |
ISBN | : 1800718993 |
The Emerald Handbook of Multi-Stakeholder Communication gathers an international, multidisciplinary team of experts to explore effective brand messaging for multiple stakeholders, utilizing a diverse array of theoretical and methodological approaches that cumulatively present an up-to-date overview of the whole field.