Citizen And Public Administration
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| Author | : John Clayton Thomas |
| Publisher | : Routledge |
| Total Pages | : 252 |
| Release | : 2014-12-18 |
| Genre | : Business & Economics |
| ISBN | : 1317478576 |
For almost a half a century, scholars and practitioners have debated what the connections should be between public administration and the public. Does the public serve principally as citizen-owners, those to whom administrators are responsible? Are members of the public more appropriately viewed as the customers of government? Or, in an increasingly networked world, do they serve more as the partners of public administrators in the production of public services? This book starts from the premise that the public comes to government not principally in one role but in all three roles, as citizens and customers and partners. The purpose of the book is to address the dual challenge that reality implies: (1) to help public administrators and other public officials to understand the complex nature of the public they face, and (2) to provide recommendations for how public administrators can most effectively interact with the public in the different roles. Using this comprehensive perspective, Citizen, Customer, Partner helps students, practitioners, and scholars understand when and how the public should be integrated into the practice of public administration. Most chapters in Citizen, Customer, Partner include multiple boxed cases that illustrate the chapter’s content with real-world examples. The book concludes with an extremely useful Appendix that collects and summarizes the 40 Design Principles – specific advice for public organizations on working with the public as customers, partners, and citizens.
| Author | : Tina Nabatchi |
| Publisher | : John Wiley & Sons |
| Total Pages | : 370 |
| Release | : 2015-04-30 |
| Genre | : Political Science |
| ISBN | : 1118688538 |
A comprehensive text on the theory and practice of public participation Written by two leaders in the field, Public Participation for 21st Century Democracy explores the theory and practice of public participation in decision-making and problem-solving. It examines how public participation developed over time to include myriad thick, thin, and conventional opportunities, occurring in both face-to-face meetings and online settings. The book explores the use of participation in various arenas, including education, health, land use, and state and federal government. It offers a practical framework for thinking about how to engage citizens effectively, and clear explanations of participation scenarios, tactics, and designs. Finally, the book provides a sensible approach for reshaping our participation infrastructure to meet the needs of public officials and citizens. The book is filled with illustrative examples of innovative participatory activities, and numerous sources for more information. This important text puts the spotlight on the need for long-term, cross-sector, participation planning, and provides guidance for leaders, citizens, activists, and others who are determined to improve the ways that participation and democracy function. Public Participation for 21st Century Democracy: Helps students and practitioners understand the history, theory, and practice of public participation Contains a wealth of case studies that explore the application of public participation in different settings Covers vital issues such as education, health, land use, and state and federal government Has accompanying instructor resources, such as PowerPoint slides, discussion questions, sample assignments, case studies and research from www.participedia.net, and classroom activities.
| Author | : Ray C. Minor |
| Publisher | : Rowman & Littlefield |
| Total Pages | : 181 |
| Release | : 2021-03-10 |
| Genre | : Political Science |
| ISBN | : 179361749X |
This book provides a basic understanding of democratic citizenship through use of case studies. These case studies illustrate the extent to which ordinary citizens are controlling their common future. The book provides theoretical and evidence based findings on the complexities of citizenship in a capitalistic-republican setting. It offers new theoretical frameworks on reparation and democratic citizenship.
| Author | : Babao?lu, Cenay |
| Publisher | : IGI Global |
| Total Pages | : 622 |
| Release | : 2020-11-20 |
| Genre | : Political Science |
| ISBN | : 1799849791 |
As the field of public administration has been changing due to globalization, government reforms, and increasing governance practices within intergovernmental networks, research and teaching in public administration also adapted itself to these changes. Public policy research and instruction has become transformed and has diffused into other countries with the help of international organizations and other agents of change and transfer. Research in this field is seen as an opportunity for a definitive shift from traditional models of public administration in the sense that policies may be better designed, articulated, and governed through a collaborative approach, while service provision could be enhanced in terms of proximity, representativeness, and innovativeness. The Handbook of Research on Global Challenges for Improving Public Services and Government Operations provides comprehensive approaches to the study of public administration and public policy from a comparative perspective and includes sound theories and concepts for understanding opportunities and challenges governments face when seeking to improve public services and government operations. The book is a compilation of selective high-quality chapters covering cases, experiences, and practical recommendations on topics related to public administration, public policy, social policy, public management, and public affairs. This book is ideal for policymakers, students, and researchers in the field of public administration, public policy, governance, public management, public affairs, citizen engagement, and administrative sciences and management along with practitioners, stakeholders, and academicians interested in the best practices of various countries in public administration and policy.
| Author | : Janet V Denhardt |
| Publisher | : Routledge |
| Total Pages | : 363 |
| Release | : 2015-02-12 |
| Genre | : Architecture |
| ISBN | : 1317455592 |
This widely-praised book is built around seven core principles that provide a framework for the many voices calling for the reaffirmation of democratic values,citizenship, and service in the public interest. This edition includes a brand new chapter that provides action recommendations for putting these values into practice, as well as current examples of how these ideas have been put to use in the real world.
| Author | : Kloby, Kathryn |
| Publisher | : IGI Global |
| Total Pages | : 380 |
| Release | : 2012-03-31 |
| Genre | : Political Science |
| ISBN | : 1466603194 |
"This book defines the role of Web 2.0 technologies in government and highlights a variety of strategies and tools public administrators can use to engage citizens, including suggestions for adoption and implementation based on the lessons learned by scholars and practitioners in the field"--Provided by publisher.
| Author | : Anna A. Amirkhanyan |
| Publisher | : Routledge |
| Total Pages | : 207 |
| Release | : 2017-11-28 |
| Genre | : Political Science |
| ISBN | : 1351379267 |
Citizen Participation in the Age of Contracting is based on a simple premise: in democracies, power originates with citizens. While citizen participation in government remains a central tenet of democracy, public service delivery structures are considerably more complex today than they were fifty years ago. Today, governments contract with private organizations to deliver a wide array of services. Yet, we know very little about how citizens influence government decisions and policies in the "hollow state." Based on nearly 100 interviews with public and private managers, our findings about the state of citizen participation in contract governance are somewhat disheartening. Public and private organizations engaged citizens in a number of ways. However, most of their efforts failed to shift the power structure in communities and did not give citizens a chance to fundamentally shape local priorities and programs. Instead, elected officials and professional staff largely maintained control over significant policy and administrative decisions. Widespread, but narrow in their forms and impact, the participation practices we uncovered did not live up to the ideals of democracy and self-governance. Citizen Participation in the Age of Contracting is suitable for those who study public administration, as well as in other closely related fields such as nonprofit management and organizational behavior.
| Author | : Janet Vinzant Denhardt |
| Publisher | : M.E. Sharpe |
| Total Pages | : 248 |
| Release | : 2007 |
| Genre | : Political Science |
| ISBN | : 9780765619983 |
Provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. This work includes a chapter that addresses the practical issues of applying these ideals in actual, real-life situations.
| Author | : Janet V. Denhardt |
| Publisher | : Routledge |
| Total Pages | : 255 |
| Release | : 2015-03-12 |
| Genre | : Political Science |
| ISBN | : 1317486919 |
The New Public Service: Serving, not Steering provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. It is organized around a set of seven core principles: (1) serve citizens, not customers; (2) seek the public interest; (3) value citizenship and public service above entrepreneurship; (4) think strategically, act democratically; (5) recognize that accountability isn’t simple; (6) serve, rather than steer; and (7) value people, not just productivity. The New Public Service asks us to think carefully and critically about what public service is, why it is important, and what values ought to guide what we do and how we do it. It celebrates what is distinctive, important, and meaningful about public service and considers how we might better live up to those ideals and values. The revised fourth edition includes a new chapter that examines how the role and significance of these New Public Service values have expanded in practice and research over the past 15 years. Although the debate about governance will surely continue for many years, this compact, clearly written volume both provides an important framework for a public service based on citizen discourse and the public interest and demonstrates how these values have been put into practice. It is essential reading fo students and serious practitioners in public administration and public policy.
| Author | : Terry L. Cooper |
| Publisher | : |
| Total Pages | : 234 |
| Release | : 1991 |
| Genre | : Business & Economics |
| ISBN | : |
