Chiltern Railways
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| Author | : Adrian Shooter |
| Publisher | : Pen and Sword Transport |
| Total Pages | : 375 |
| Release | : 2022-05-05 |
| Genre | : Transportation |
| ISBN | : 1526792508 |
This book, uniquely, gives an insight to the business strategy and its delivery that underpinned the performance of one of Rail Privatisation’s greatest successes. It also shows the reader some of the many ‘behind the scenes’ jobs which are essential to the functioning of a railway but which are rarely seen by outsiders. Throughout, it demonstrates that a railway, like many other endeavours, is a team effort. Every employee is just as important as the boss. He can have a day off and it all still works. If a driver or a maintenance fitter, working on their own, make a mistake all hell can be let loose. At a time of change, partly brought about by Covid, this book gives strong clues as to how the Nation’s railways might be more efficiently organised and run. It is easy to read and copiously illustrated.
| Author | : John Law |
| Publisher | : Amberley Publishing Limited |
| Total Pages | : 192 |
| Release | : 2021-08-15 |
| Genre | : Transportation |
| ISBN | : 144569574X |
John Law showcases some of his previously unpublished images of the railway scene around the capital since the 1970s.
| Author | : John Sills |
| Publisher | : Bloomsbury Publishing |
| Total Pages | : 225 |
| Release | : 2023-02-02 |
| Genre | : Business & Economics |
| ISBN | : 1399401750 |
The essential guide to creating a successful organization by making things easier, better and more straightforward for your customers. Leadership Book of the Year 2023, as awarded by the Institute of Leadership Across all sectors, organizations' fixation with functionality has meant that the 'human' elements of the customer's experience have become neglected. Strict processes and automated procedures have created organizations full of people who aren't allowed to act in a 'human' way. As a result, and despite these new technologies, customers are no more satisfied than they were a decade ago (according to the Institute of Customer Service) and, according to Edelman, they now trust big organizations even less than they did in the past. In The Human Experience, John Sills draws upon extensive research and illustrative case studies to explain that the emotional experience is just as important as the functional one, and, if done right, will create a more efficient business. He also demonstrates that the customer experience is not just the responsibility of front-line employees, but shared across the company, from the CEO operating as the spokesperson of the business to the programmers developing a seamless and welcoming user interface. Whether you're a well-established incumbent or an early-stage start-up, on either end of your product or service is a human. Packed full of practical advice and engaging case studies, The Human Experience is the ultimate guide to creating a culture and an experience with humanity at its heart, helping to develop a customer base that will stay with an organization, and a company that will grow in an increasingly efficient way.
| Author | : Fodor's Travel Guides |
| Publisher | : Fodor's Travel |
| Total Pages | : 873 |
| Release | : 2018-09-18 |
| Genre | : Travel |
| ISBN | : 164097055X |
For a limited time, receive a free Fodor's Guide to Safe and Healthy Travel e-book with the purchase of this guidebook! Go to fodors.com for details. Written by locals, Fodor’s Essential England is the perfect guidebook for those looking for insider tips to make the most out their visit to England. Complete with detailed maps and concise descriptions, this travel guide will help you plan your trip with ease. Join Fodor’s in exploring one of the most exciting countries in Europe. With its irresistible mix of storied heritage and cosmopolitan charm, England will wow you with its history, culture, and must-see towns and cities. Fodor's England captures the most memorable sights and experiences in dazzling color, from fabulous historic houses and quaint villages to cozy country pubs and London's cutting-edge food, art, and nightlife scenes. Fodor’s England includes: •UP-TO-DATE COVERAGE: This edition includes new restaurants and hotels from all over the country, to make sure you find the best places to eat and stay. You’ll also get up-to-date information on popular destinations such as Oxford, Stratford-upon-Avon, Stonehenge, and more. London's hot hotel and restaurant scenes get attention too, along with the East End's thriving art galleries. •ULTIMATE EXPERIENCES GUIDE: A brief introduction and spectacular color photos capture the ultimate experiences and attractions throughout England. •DETAILED COLOR MAPS: Over 80 color city and regional maps to help you plan and get around stress-free. •GORGEOUS PHOTOS AND ILLUSTRATED FEATURES: Stunning magazine-style color features highlight must-have experiences, from making the most of a visit to the Tower of London or York Minster to planning a perfect garden tour or Lake District walk. Other features will give you the inside scoop on England's culinary scene, presenting the best cheeses, seafood, and Indian food in the country. •ITINERARIES AND TOP RECOMMENDATIONS: Sample itineraries help you plan and make the most of your time. We include tips on where to eat, stay, and shop as well as information about nightlife, sports, and the outdoors. “Fodor's Choice” designates our best picks in every category. •INDISPENSABLE TRIP PLANNING TOOLS: Convenient overviews show each region and its highlights, and detail-rich chapter planning sections have on-target advice and tips for planning your time and for getting around the country by car, bus, and train. •COVERS: London, Bath, Cambridge, the Cotswolds, Liverpool, Stratford-Upon-Avon, Manchester, Stonehenge, York, Oxford, Cornwall, and more. ABOUT FODOR'S AUTHORS: Each Fodor's Travel Guide is researched and written by local experts. Fodor's has been offering expert advice for all tastes and budgets for over 80 years. Looking for a guide about London or the rest of the United Kingdom? Check out Fodor’s London, Fodor’s Essential Great Britain, and Fodor’s Scotland.
| Author | : Laurence Waters |
| Publisher | : Casemate Publishers |
| Total Pages | : 226 |
| Release | : 2020-09-30 |
| Genre | : Transportation |
| ISBN | : 1526740419 |
An authoritative history of the railways of Oxford and how they transformed the United Kingdom, from the mid-nineteenth century to the twenty-first. In Railways of Oxford, historian Laurence Waters looks at the development of services and operations from Great Western’s opening of the Oxford Railway in 1844 through to the present day. This volume covers the development of the railway locally, including the London and North Western ‘Buckinghamshire Railway’ from Bletchley, together with the five local branch lines. The opening of the Great Western / Great Central joint line in 1900 opened up regional travel across the United Kingdom. During the Second World War, the construction of a new junction at Oxford North created a direct link from the Great Western to the London Midland & Scottish Railway branch to Bletchley and beyond. These two junctions turned Oxford into a major railway center, bringing a considerable increase in both passenger and freight traffic. Today, Oxford is as busy as ever, with passenger services to London operated by Great Western Railway and Chiltern Trains, and by Cross Country Trains the South and the North of England.
| Author | : Network Rail |
| Publisher | : The Stationery Office |
| Total Pages | : 3268 |
| Release | : 2011-05-16 |
| Genre | : Business & Economics |
| ISBN | : 9780117069657 |
Published by TSO with permission from Network Rail (owners of Britain's national railway and stations) the GB Rail Timetable Summer Edition 2011 holds details on passenger services operated by the Train Companies, who work together closely to provide a co-ordinated rail network offering a range of travel opportunities. Details and identification codes are shown within the Train Operator pages of this book. The GB Rail Timetable contains rail services operated over the GB rail network, together with rail and shipping connections with Ireland, the Isle of Man, the Isle of Wight and the Channel Islands. The GB Rail Timetable also includes the Eurostar summer timetable, valid until 10 Decmeber 2011. Network Rail operate 18 major stations but the remainder are operated on their behalf by the Train Operating Companies. Details are shown in the station index.
| Author | : Émilie Masson |
| Publisher | : Springer |
| Total Pages | : 135 |
| Release | : 2016-10-14 |
| Genre | : Technology & Engineering |
| ISBN | : 331947202X |
This book focuses on the needs of railway operators in terms of wireless communications, divided in two main categories: the commercial services and the operational needs. Then, all available technologies that can be used to provide Internet access on board trains and all the other operational applications requiring high capacity are detailed. Finally, challenges and trends in railway telecommunications are highlighted, through the presentation of the future and emerging technologies, the current discussions and works in the different authorities, and the key challenges and scientific barriers.
| Author | : Les Ham |
| Publisher | : Trafford Publishing |
| Total Pages | : 113 |
| Release | : 2012 |
| Genre | : History |
| ISBN | : 1466914335 |
The Chiltern Hills is a historical walking guidebook of eighteen circular walks between seven and ten miles.The Chiltern Hills are an area of hills northwest of London. These walks are confined to a small area north of Henley. Each walk has a map detailed with walk decription and is accompanied by much interesting local history notes. The walks pass through typical picturesque English villages, glorious countrysides with stunning views—England at its best. They pass by local village pubs, old churches, and village ponds. Country lanes, hills, valleys, woods, and streams are a feature in an area that has often been used in well-known films and TV series. Walks can be extended by combining more than one walk, or walks can be intersected at crossover points between walks. Some walks pass through nature reserves; others pass by the grounds of stately homes. The book is for the newcomer to walking as well as the experienced walker.
| Author | : Richard Pettinger |
| Publisher | : Bloomsbury Publishing |
| Total Pages | : 696 |
| Release | : 2020-03-06 |
| Genre | : Business & Economics |
| ISBN | : 1137218991 |
This popular core textbook provides an authoritative introduction to business management. Covering all the functional areas of the field, the text provides a robust framework to help students understand the inter-relatedness of different aspects of management and how they fit together in an organisation. Strong emphasis is placed throughout on providing students with a thorough and practical grounding in the topic, with a focus on helping them developing effective management skills. Now in its fourth edition, Introduction to Management has been fully updated and expanded to cover new developments in the field. Written by a leading expert with extensive management experience, this is ideal reading for students studying introductory courses in management at undergraduate, postgraduate or MBA level. It does not require prior knowledge of business and management. New to this Edition: - Includes new chapters on innovation, enterprise, risk management, ethics and responsibility - New 'Management in focus' boxes providing interesting and useful insights into management practice in the real world - New 'Critical thinking, analysis and evaluation' feature to encourage students to think deeply about management problems
| Author | : Russell Haywood |
| Publisher | : Routledge |
| Total Pages | : 434 |
| Release | : 2016-03-23 |
| Genre | : Political Science |
| ISBN | : 1317071646 |
This book provides a critical overview of the relationships between planning and railway management and development during the key period in the 20th Century when the railway was in public ownership: 1948-94. It assesses the strength of the relationships when working in collaboration with the private sector. The book then focuses on the interplay between planning and railway since privatization in 1994 and points to best practice for the future in institutional structures and policy development to secure improved outcomes.
