Standards of Quality for Bookmobile Service

Standards of Quality for Bookmobile Service
Author: Public Library Association. Committee on Standards. Sub-committee on Standards of Quality for Bookmobile Service
Publisher: Chicago : American Library Association
Total Pages: 28
Release: 1963
Genre: Bookmobiles
ISBN:

Evaluation of Library and Information Services

Evaluation of Library and Information Services
Author: John Crawford
Publisher: Routledge
Total Pages: 133
Release: 2003-09-02
Genre: Reference
ISBN: 1135476578

Provides update to current thinking about, and reasons for, service evaluation of libraries in the UK. Examines quantitative and qualitative methods including questionnaires, focus groups, suggestions boxes and interview techniques.Problems arising from survey outcomes are summarised and long-term evaluation and the relevance of benchmarking are discussed.Contains case studies covering survey work in public, academic and special libraries; charters and service level agreements; and examples of relevant research projects.New chapter on performance measurement in the electronic library.

The Public Library Service

The Public Library Service
Author: International Federation of Library Associations and Institutions. Section of Public Libraries
Publisher: NBD Biblion Publishers
Total Pages: 178
Release: 2001
Genre: Language Arts & Disciplines
ISBN: 9783598218279

The International Federation of Library Associations and Institutions (IFLA) is the leading international body representing the interests of library and information services and their users. It is the global voice of the information profession. The series IFLA Publications deals with many of the means through which libraries, information centres, and information professionals worldwide can formulate their goals, exert their influence as a group, protect their interests, and find solutions to global problems.

IFLA Public Library Service Guidelines

IFLA Public Library Service Guidelines
Author: Christie Koontz
Publisher: Walter de Gruyter
Total Pages: 161
Release: 2010-07-30
Genre: Social Science
ISBN: 3110232278

The public library is the prime community access point designed to respond to a multitude of ever-changing information needs. These guidelines are framed to provide assistance to library and information professionals in most situations. They assist to better develop effective services, relevant collections, and accessible formats within the context and requirements of the local community. In this exciting and complex information world it is important for professionals in search of knowledge, information and creative experience to succeed. This is the 2nd edition of The Public Library Service IFLA/UNESCO Guidelines for Development.

Guidelines for Reference and Information Services in Public Libraries

Guidelines for Reference and Information Services in Public Libraries
Author: Library Association. Information Services Group
Publisher: Facet Publishing
Total Pages: 76
Release: 1999
Genre: Language Arts & Disciplines
ISBN:

This guide constitutes The Library Association's policy statement and recommendations on the nature and quality of library provision in reference and information services in public libraries. Based on current good practice, it identifies the key areas and main factors which provide a benchmark for acceptable standards of practice.