Can Robots Excite Tourism Industry

Can Robots Excite Tourism Industry
Author: Johnny Ch LOK
Publisher:
Total Pages: 153
Release: 2020-11-25
Genre:
ISBN:

Artificial intelligence refers to complex in vehicle market and travelling entertainment market which is very seem to be applied to predict consumer behaviors.(AI) machine learning that posses the same characteristics of human intelligence and that have all our sense, all our reason and think just like human vehicle buyer who prefer vehicle purchase choice or travelling consumer who prefer travelling package or travelling destination and airline choice. Besides, machine learning is the practice of using algorithms to collect and examine data, learn from it, and then make a determination or prediction about something in the world. So, it can be attempted to gather data concerns that travelling consumer past travelling destination choice and air ticket price choice and different travelling package, e.g. high, middle, or low class hotel and foods supply and entertainment places choice in their past travelling journeys.The machine is " trained" using large amounts of data and algorithms that give it the ability to learn how to automatically perform a task with increasing accuracy. Otherwise, deep learning is primarily based on artificial neural networks inspired by our understanding of the biology of human's brains. Thus, (AI) big data can gather all these past traveler consumption behavioral choice data to make reference to analyze whether how many travelers will choose to go to the specific travelling destination in any time by the past traveler number record to different travelling destinations, then it can gather the past air ticket sale price to different destinations and past travelling package design to different destinations in order to analyze whether it is the cheap airline ticket price factor or attractive travelling package factor or attractive travelling entertainment etc. in order to predict which factor is the most potential influential factor to they choose to go to the destination to travel in different time within one year. Then, traveler agent or airline can collect these big data to judge how to design their package to attract travelers to go to anywhere to travel or what the main factor influence most of them to choose to visit the destination to travel.For example, travel agents or airlines can apply "Deep learning" breaks down tasks in ways that enables machines to assist them to predict when travelling consumer choice will be changed and why their travelling choice will change and how their travelling choice will change with increasingly complex tasks. So, such as why (AI) technology can be applied to predict how travelling consumer behavior changes to bring to judge whether anywhere will be many travelling consumers who will prefer to choose travelling hot destinations next year or next month. Then, travel agents and airlines can gather overall past travelling consumer data to analyze and conclude the more accurate prediction of different travelling destinations to the number of traveler. Then, they can choose how much air ticket price is more reasonable to charge to the travelling destination or how to design the travelling package which can bring more attractive to the prediction number of different travelling destination travelers in order to achieve to raise the different travelling destination number next year.Thus, (AI) big data machine learning can help airlines or travel agents to solve how to design any attractive travelling package challenge. A travelling package is both one of the most important and carefully considered travelling entertainment consumption the majority of travelling people will ever make in their lifetime at least one travelling time.

Robots in travel, tourism and hospitality: Key findings from a global study

Robots in travel, tourism and hospitality: Key findings from a global study
Author: Craig Webster
Publisher: Zangador
Total Pages: 31
Release: 2020-02-17
Genre: Business & Economics
ISBN: 9549278689

This report presents part of the results of the first global study on customers’ perceptions on robots in travel, tourism, and hospitality implemented by the authors in 2018-2019. Specifically, the report presents the methodology of the research and elaborates on the key results regarding the activities that customers perceive as appropriate for robotisation, their preferences to be served by robots, and their willingness-to-pay for robot-delivered services. Finally, the report provides recommendations to travel, tourism, and hospitality companies how to implement successfully robotic technologies in their operations.

Robots, Artificial Intelligence and Service Automation in Travel, Tourism and Hospitality

Robots, Artificial Intelligence and Service Automation in Travel, Tourism and Hospitality
Author: Stanislav Ivanov
Publisher: Emerald Group Publishing
Total Pages: 296
Release: 2019-10-14
Genre: Business & Economics
ISBN: 1787566870

Using a combination of theoretical discussion and real-world case studies, this book focuses on current and future use of RAISA technologies in the tourism economy, including examples from the hotel, restaurant, travel agency, museum, and events industries.

Robotic How Brings Travellers Economic Benefit

Robotic How Brings Travellers Economic Benefit
Author: Johnny Ch Lok
Publisher:
Total Pages: 246
Release: 2020-06-21
Genre:
ISBN:

⦁How (AI)helps tourism industry to reduce cost ?In the future, robotics or artificial intelligence systems dominate the tourism industry, they may include chat bots, travel assistants, and service robots to any travel agents service providers. Their roles may include these several aspects to any travel agents service providers. They may include searching and being inspired, discovering, planning and booking, refining and improving, how excites the tourist experiencing to the journey service arrangement, reflecting and how raising his/her tourism leisure enjoyment feeling during the whole tourism journey from customer intelligence platform service.However, future travel agent intermediaries as well as inventory providers will start to focus on their quality of offering and journey arrangement service. Thus, they invest comparable less in operational excellence, e.g. concentration of digital systems at the search and booking phase and robots at the experience phase of the customer journey is almost self-explanatory, journey searching, planning and booking via internet is nowadays the norm. This, these are no hybrid systems necessary. However, during the experience phase, in which the traveler leaves the realms of the digital world, physical interaction, which can only be delivered by robots, regains importance. Since char bots, travel assistants as well as service robots are all representatives of systems used at the travelling customer interface. However, supposing when the travelling agent decides to install (AI) systems, can not be explained by the trend of a rebound on customer journey experience. However, during the expert discussions, it was revealed that most of the tourism industry does not consider technology a core competency and often lack the capacities to self-develop and install such (AI) systems.However, it may also seem that AI can impact automatization tasks to tourism industry, chat bots or service robots are typical representatives in which artificial intelligence is used to automate a task previously done by humans. This can be called the automatization effect. Nevertheless, automatization through (AI) systems should not be equated with other forms of technology utilization which are called automatization too. Nowadays, the automatization through self-serving terminals, whether at airports through self-check terminals or at hotels through self check in systems is quite common in the tourism service industry. However, in travel agents service industry sector, the (AI) systems process itself is not automated, but rather changed from the airport check in / out organizations to the travel agent journey arrangement customer service organizations. Artificial intelligence on the other side truly automates these process. So that neither a human at the airport or travel agent journey service arrangement organizations nor the travelling customer much do it.

How Robots Influence Future Developing Countries Developed

How Robots Influence Future Developing Countries Developed
Author: Johnny Ch LOK
Publisher:
Total Pages: 758
Release: 2021-07-09
Genre:
ISBN:

⦁ How (AI)helps tourism industry to reduce cost ? In the future, robotics or artificial intelligence systems dominate the tourism industry, they may include chat bots, travel assistants, and service robots to any travel agents service providers. Their roles may include these several aspects to any travel agents service providers. They may include searching and being inspired, discovering , planning and booking , refining and improving, how excites the tourist experiencing to the journey service arrangement, reflecting and how raising his/her tourism leisure enjoyment feeling during the whole tourism journey from customer intelligence platform service. However, future travel agent intermediaries as well as inventory providers will start to focus on their quality of offering and journey arrangement service. Thus, they invest comparable less in operational excellence, e.g. concentration of digital systems at the search and booking phase and robots at the experience phase of the customer journey is almost self-explanatory, journey searching, planning and booking via internet is nowadays the norm. This, these are no hybrid systems necessary. However, during the experience phase, in which the traveler leaves the realms of the digital world, physical interaction, which can only be delivered by robots, regains importance. Since char bots , travel assistants as well as service robots are all representatives of systems used at the travelling customer interface. However, supposing when the travelling agent decides to install (AI) systems, can not be explained by the trend of a rebound on customer journey experience. However, during the expert discussions, it was revealed that most of the tourism industry does not consider technology a core competency and often lack the capacities to self-develop and install such (AI) systems. However, it may also seem that AI can impact automatization tasks to tourism industry, chat bots or service robots are typical representatives in which artificial intelligence is used to automate a task previously done by humans. This can be called the automatization effect. Nevertheless, automatization through (AI) systems should not be equated with other forms of technology utilization which are called automatization too. Nowadays, the automatization through self-serving terminals, whether at airports through self-check terminals or at hotels through self check in systems is quite common in the tourism service industry. However, in travel agents service industry sector, the (AI) systems process itself is not automated, but rather changed from the airport check in / out organizations to the travel agent journey arrangement customer service organizations. Artificial intelligence on the other side truly automates these process. So that neither a human at the airport or travel agent journey service arrangement organizations nor the travelling customer much do it. A recent example are (AI) supermarkets , such as the " Amazon Go" store in which can artificial intelligence system, which can recognize persons and objects, tracks people and the objects which they put in their shopping-bad and automatically bills their purchases on the customers bank account (Stark, 2017). Another similar system is imaginable at hotels and airports in which a face-recognition system recognizes the arrival of guests and automatically checks them in. JetBlue is already testing such a system a Boston airport (Entis, 2017).

Robots in Travel, Tourism and Hospitality

Robots in Travel, Tourism and Hospitality
Author: Craig Webster
Publisher:
Total Pages: 0
Release: 2020
Genre:
ISBN:

This report presents part of the results of the first global study on customers' perceptions on robots in travel, tourism, and hospitality implemented by the authors in 2018-2019. Specifically, the report presents the methodology of the research and elaborates on the key results regarding the activities that customers perceive as appropriate for robotisation, their preferences to be served by robots, and their willingness-to-pay for robot-delivered services. Finally, the report provides recommendations to travel, tourism, and hospitality companies how to implement successfully robotic technologies in their operations.

Handbook of Research on Smart Technology Applications in the Tourism Industry

Handbook of Research on Smart Technology Applications in the Tourism Industry
Author: Çeltek, Evrim
Publisher: IGI Global
Total Pages: 569
Release: 2020-01-17
Genre: Business & Economics
ISBN: 1799819906

In today’s modernized society, certain technologies have become more applicable within many professional fields and are much easier to implement. This includes the tourism industry, where smart technology has provided a range of new marketing possibilities including more effective sales tactics and delivering a more personalized customer experience. As the scope of business analytics continues to expand, professionals need research on the various applications of smart technology within the field of tourism. The Handbook of Research on Smart Technology Applications in the Tourism Industry is an essential reference source that discusses the use of intelligent systems in tourism as well as their influence on consumer relationships. Featuring research on topics such as digital advertising, wearable technology, and consumer behavior, this book is ideally designed for travel agents, tour developers, restaurateurs, hotel managers, tour directors, airlines, marketers, researchers, managers, hospitality professionals, policymakers, business strategists, researchers, academicians, and students seeking coverage on the use of smart technologies in tourism.

Handbook of Research on Innovation, Differentiation, and New Technologies in Tourism, Hotels, and Food Service

Handbook of Research on Innovation, Differentiation, and New Technologies in Tourism, Hotels, and Food Service
Author: Fernandes, Gonçalo Poeta
Publisher: IGI Global
Total Pages: 410
Release: 2023-08-25
Genre: Business & Economics
ISBN: 1668469871

Tourism and hospitality are increasingly becoming more complex, having grown exponentially over the last decade. As the industry becomes more complex, new demands arise regarding its overall organization and operations, which call for not only more experienced and specialized staff, but also advanced technological solutions that support new paradigms and expectations. The Handbook of Research on Innovation, Differentiation, and New Technologies in Tourism, Hotels, and Food Service discusses the current changes and challenges in tourism and hospitality. Covering key topics such as entrepreneurship, local development, and technology, this major reference work is ideal for managers, entrepreneurs, business owners, industry professionals, researchers, academicians, scholars, practitioners, instructors, and students.

Robot How Excites Tourism Industry Development

Robot How Excites Tourism Industry Development
Author: Johnny Ch LOK
Publisher:
Total Pages: 153
Release: 2020-10-16
Genre:
ISBN:

The future of retail for consumer industries' (AI) big data gather challenges are similar to future travelling industry's entertainment consumption challenges. Another challenge of (AI) big data gather is that how to shape the consumer behavior to let business owner to feel or know oe predict. It means that how it express it's conclusion or opinion for every consumer behavior after it had gather all big data in any data gather period, e.g. three months, half year or one year consumer shopping model data gather period.Because every kind of industry, consumers will continue to demand price and quality change , with a wide range of convenient fulfilment options among of different kinds of products or services supply. Overall, the (AI) big data gather procedure gives opinion concerns every time retail experience will become more exciting, simple and convenient, depending on the consumer's ever-changing needs. So, I believe that (AI) big data gather every conclusion or result will be different, due to consumer's price and quality demand will often change to every kind of product or service supply in retail industry. So, how to shape (AI) big data gathering's analytical conclusion or result more clear. I shall recommend organizations need to build great understanding of and a stronger connection to increasingly empowered consumers before they plan and implement how to apply (AI) big data gather tool to predict consumer behavior as below:Firstly, (AI) is empowered by technology, the consumer is redefining value. The traditional measures of cost, choice and convenience are still relevant, but not control and experience are also important. Globally, consumers have access to more than 2 billion different products choice by a wide range of traditional competitors and dynamic new entrants, all experimenting with new business models and methods of client engagement. As choice increases, loyalty becomes more difficult familiarity and the consumer becomes more empowered. Businesses will have no choice and constantly innovate and disrupt themselves by meeting new technologies of high standards and expectations of consumers. So, (AI) data gather tool will need to follow different target group of consumers' needs to follow their different kinds of product design or style choice preferable to gather data in order to conclude the different target groups of consumer behavior to give opinion more clear and accurate to let businessmen to understand more clear how its customers' behavioral choice trend in the future half month, even to two years period.Secondly, businessmen need to adopt changing technologies rapidly. Technology will be the key driver of this retail industry. Industry participants will only success if they have a clear prediction to focus on how to using technology to increase the value added to consumers. They must , however, do so will I realistic assessment of their costs and benefits. Hence, (AI) big data gather technological tools will need to design to help them to gather data efficiently by these ways, such as the internet of things ( IOT), artificial intelligence (AI) machine learning, augmented reality (AR)/virtual reality (VR), digital traceability. So, future (AI) big data gather tool are predicted to be most influential customer behavioral positive emotion changing tool for retail , due to their widespread applications , ability to drive efficiencies and impact on labor in order to impact consumer behavior changing effort from negative emotion to positive.