Beyond Compliance Design of a Quality System

Beyond Compliance Design of a Quality System
Author: Janet Bautista Smith
Publisher: Quality Press
Total Pages: 114
Release: 2020-03-01
Genre: Business & Economics
ISBN: 1951058240

Next Level Results for Your QMS You don't just want a compliant quality management system, you want a robust one a QMS that's easy to implement and maintain. Beyond Compliance Design merges two sets of experiencess that of a quality system designer/auditee and that of an external auditor to help you make that possible. Move beyond a focus on checking all the right boxes to the opportunities for continuous improvement, waste reduction, employee engagement, and customer satisfaction and delight. Author Janet Bautista Smith, with the contributions of external auditor, Robert Alvarez, guides you in this process with her models, case studies, lessons learned, and an array of simple tools and templates you can customize for your organization and begin using immediately, including: Implementing layered metrics to align with the auditor's perspective Employing DMAIC analysis to process customer complaints Discovering hidden factories through a Process Grid Walk Addressing common pitfalls of documentation systems with lean solutions Achieving operational compliance and excellence within processes Determining QMS, customer, and auditor satisfaction Fostering synergy among the QMS, customer, and auditor perspectives Engaging management review for critical support

Excellence Beyond Compliance

Excellence Beyond Compliance
Author: William I. White
Publisher: Taylor & Francis
Total Pages: 222
Release: 2018-05-16
Genre: Business & Economics
ISBN: 1351032569

Many companies limp along from day-to-day treating the quality side of the business as a necessary evil, and doing only what is minimally necessary for compliance to regulations. This kind of approach to compliance almost always results in inefficiencies and sometimes can result in a curious kind of noncompliance. Documentation created with compliance as the sole consideration often ends up confusing the employees who must use the documentation. This book looks beyond what is necessary for compliance alone to address what makes a quality management system (QMS) both effective and efficient. This book also never forgets that real people must make any QMS work; the book provides a blueprint for creating a QMS that real people will find useful. After a review of the challenges that any medical device company faces in the world of today—the multiple sources of QMS requirements—the book poses a question: are we satisfied with the QMS we have now, or could we do better? If we want to do better, this book can help. This book offers: Advice that will lead to an effective and efficient QMS. Detailed guidance on the key decisions to be made regarding the quality system being established. Detailed ideas on how to execute those decisions. Up-to-date information on compliance to current regulations and standards and guidance on staying up to date. Specific examples of procedures. Information regarding requirements for combination products, such as a drug + device combination. Advice on incorporating risk management in the QMS.

Auditing Beyond Compliance

Auditing Beyond Compliance
Author: Janet Bautista Smith
Publisher: Quality Press
Total Pages: 111
Release: 2012-06-13
Genre: Business & Economics
ISBN: 1953079903

This publication introduces a portable audit model to facilitate a simple, flexible, and effective audit of single or multiple quality system standards and achieve both compliance and initiation of improvement initiatives. This model is similar to a universal adaptor plug, allowing easy connection and interchangeability of the multiple standards even under rapid system changes typical of modern day operations. This universal plug will allow focus on compliance verification and improvement at a high level of consistency with minimum process disruption and cost. Emphasis is not only on compliance but also on improvement partnership with operations through the use of strategy models. These strategy models will help accentuate the internal audit role as a dynamic element and catalyst for improvement. Real life-based challenges (masked identity) are used in case studies to demonstrate the application of typical internal audit methodologies combined with an implementation engine such as Lean auditing strategies. This will clarify theories that are commonly viewed as abstract by the novice and, in some cases, misunderstood by experienced professionals. This is the breakthrough from a dormant internal audit program into a proactive tool for added-value improvement. Lean methodology is integrated through simple models that don’t require one to be a Lean or Black Belt guru. The focus is using logical sense to understand and apply the concept.

ISO 9000 and Beyond

ISO 9000 and Beyond
Author: H. James Harrington
Publisher:
Total Pages: 0
Release: 1997
Genre: ISO 9000 Series Standards
ISBN: 9780079132895

CD-ROM includes: Multimedia overview of book, including case studies -- High tech enablers examples -- Sample forms that support the quality management system -- Free workdraw process mapping software -- Web support database.

The Art of Integrating Strategic Planning, Process Metrics, Risk Mitigation, and Auditing

The Art of Integrating Strategic Planning, Process Metrics, Risk Mitigation, and Auditing
Author: J.B. Smith
Publisher: Quality Press
Total Pages: 171
Release: 2016-03-08
Genre: Business & Economics
ISBN: 0873899253

The author’s lessons learned—during more than 25 years of hands-on quality management experience in environments including manufacturing, medical devices, military, aerospace, automotive, and logistics—are condensed in this book to provide reference material to both beginners and seasoned professionals in the development and sustainability of an effective quality and operational system. Experiences shared in this book include the design from ground zero-to-deployment, risk mitigation, and maintenance of quality standards such as ISO 9001, AS9100, ISO/TS 16949, TL 9000, FDA/GMP and C-TPAT standard, and Lean Six Sigma principles. The main focus of this book is to promote the use of the internal auditing tool as a feedback mechanism not only for compliance verification but also for the measurement and enhancement of the system’s effectiveness. The catalysts for this goal are: Auditing beyond compliance to include identification of improvement opportunities Use of process metrics as feedback mechanism in the discovery of hidden factories and risks Concepts and models discussed in this book are clearly illustrated using anonymous real-life examples encountered in day-to-day operations. These examples include lessons learned associated with compliance, continuous improvement, and techniques in the conversion of performance metrics as process indicators, savings’ generators, and risk mitigation. The examples and models are simple and easy to understand accompanied with templates for quick application on the creation of problem statements, root cause analysis methods, and design of action plans with measurement of success. Workshop modules for ‘training the trainers’ are included in this book with practical hands-on exercises on the different tools associated with problem solving, development of process metrics for risk mitigations and auditing.

Implementing ISO 9001:2000

Implementing ISO 9001:2000
Author: Tom Taormina
Publisher: Prentice Hall
Total Pages: 360
Release: 2002
Genre: Business & Economics
ISBN:

ISO 9001:2000: A start-to-finish implementation guide to the newly updated ISO standard from two of the world's leading quality practitioners! -- The realist's guide to ISO 9001:2000 -- internal audits, choosing registrars, ensuring customer focus, measuring results, and much more. -- Dell's Asset Recovery Business (ARB): A start-to-finish ISO 9001 case study, from the insiders who made it happen! -- Moving ISO 9001 from "cost center" to "profit center"! To maintain their ISO 9001 certifications, organizations worldwide must upgrade to the brand-new ISO 9001:2000 standard. In this book, two of the world's leading quality practitioners present the most realistic, business-focused guide to ISO 9001:2000 implementation. The book's focus isn't on mere "conformance: " it shows companies how ISO 9001:2000 can support their key strategic initiatives -- and how to move ISO 9001:2000 from "cost center" to "profit center." Tom Taormina and Keith Brewer cover every aspect of ISO 9001:2000, including the new process model; the latest and most effective internal auditing techniques; how to select a registrar; how to reflect the new standard's requirements for customer focus and management involvement; and much more. In a start-to-finish ISO 9001 case study, the authors show how Dell's Asset Recovery Business (ARB) has gone beyond mere "compliance, " leveraging ISO 9001:2000 standards to build a fully integrated business management system that uses continuous improvement models to drive operational excellence and profitability.

How to Establish a Document Control System for Compliance with ISO 9001:2015, ISO 13485:2016, and FDA Requirements

How to Establish a Document Control System for Compliance with ISO 9001:2015, ISO 13485:2016, and FDA Requirements
Author: Stephanie L. Skipper
Publisher: Quality Press
Total Pages: 159
Release: 2015-10-12
Genre: Business & Economics
ISBN: 1953079504

This book explains the requirements for compliance with FDA regulations and ISO standards (9001/13485) for documented information controls, and presents a methodology for compliance. The document control system (DCS), or documented information control system (DICS), is the foundation of a quality management system. It is the first quality system element that must be implemented because the establishment and control of documented processes and information in a quality-controlled environment is dependent on the ability to proactively manage access to documents and the movement of documents through the document life cycle. A well-developed document control system benefits business by: Improving knowledge retention and knowledge transfer within and across business units Improving access to knowledge-based information Improving employee performance by providing standardized processes and communicating clear expectations Improving customer communication and satisfaction by providing documented information from which common understanding can be achieved Providing traceability of activities and documentation throughout the organization Improving organization of and access to documents and data Sample documents are included in the appendixes of this book to help clarify explanations. This book provides a process-based approach that can be used for controlling all forms of documented information that are required to be managed under the quality management system.

Government Auditing Standards - 2018 Revision

Government Auditing Standards - 2018 Revision
Author: United States Government Accountability Office
Publisher: Lulu.com
Total Pages: 234
Release: 2019-03-24
Genre: Reference
ISBN: 0359536395

Audits provide essential accountability and transparency over government programs. Given the current challenges facing governments and their programs, the oversight provided through auditing is more critical than ever. Government auditing provides the objective analysis and information needed to make the decisions necessary to help create a better future. The professional standards presented in this 2018 revision of Government Auditing Standards (known as the Yellow Book) provide a framework for performing high-quality audit work with competence, integrity, objectivity, and independence to provide accountability and to help improve government operations and services. These standards, commonly referred to as generally accepted government auditing standards (GAGAS), provide the foundation for government auditors to lead by example in the areas of independence, transparency, accountability, and quality through the audit process. This revision contains major changes from, and supersedes, the 2011 revision.