Benchmarking E-Government in Europe and the US

Benchmarking E-Government in Europe and the US
Author: Irma Graafland-Essers
Publisher: Rand Corporation
Total Pages: 88
Release: 2003
Genre: Computers
ISBN: 9780833034571

"Existing studies of e-government concentrate on the supply-side by focusing on the availability and level of sophistication of online services and usage. This study addresses the demand-side of e-government - not only usage, but also perceptions and barriers to utilisation that have not been treated previously. Indicators to measure acceptance and adoption of e-government were used to build two surveys that were then piloted among members of the 'general population' in the 15 EU Member States, Switzerland and Europe and to decision makers (IT managers) in the commercial sector in seven EU countries"--P. 1.

E-government in Europe

E-government in Europe
Author: Paul G. Nixon
Publisher: Routledge
Total Pages: 249
Release: 2006-12-05
Genre: Political Science
ISBN: 1134143753

E-government and democratic politics / by Mike Margolis -- E-government and the European Union / by Paul Nixon -- E-government under construction : challenging traditional conceptions of citizenship / by Miriam Lips -- Danger mouse? : the growing threat of cyberterrorism / by Rajash Rawal -- E-government and the United Kingdom / by Nicholas Pleace -- The digital republic : re-newing the French state via e-government / by Fabienne Greffet -- E-government in Germany / by Tina Siegfried -- Re-organizing government using it : the Danish model / by Kim Viborg Andersen, Helle Zinne Henriksen & Eva Born Rasmussen -- E-government in the Netherlands / by Martin van Rossum and Desire Dreessen -- The reform and modernization of Greek public administration via e-government / by Vassiliki N. Koutrakou -- ALT-TAB : from ICTS to organizational innovation in Portugal / by Gustavo Cardoso and Tiago Lapa -- Estonia : the short road to e-government and e-democracy / by Marc Ernsdorff and Adriana Berbec -- This revolution will be digitized! : e-government in Hungary / by Katalin Szalki and Paul Nixon -- E-government and Slovenia's multiple transitions / by Darren Purcell.

E-government 2001

E-government 2001
Author: Mark A. Abramson
Publisher: Rowman & Littlefield
Total Pages: 260
Release: 2001
Genre: Political Science
ISBN: 9780742513389

E-Government 2001 provides in-depth case studies of the "state" of e-government today. The book chronicles the "early days" of e-government and presents a collective snapshot in time as to where governments--at the federal, state, and local levels--are today as they continue their march toward e-government. Case studies include analysis of the use of auction models by government, privacy strategies for e-government, e-commerce applications in government, the use of the Internet to deliver government services, and a study of how state employment agencies are using technology to provide improved service. From these case studies, Mark A. Abramson and Grady E. Means develop six initial lessons which government leaders should know before undertaking major e-government initiatives. The lessons should prove valuable to all executives who aspire to transform their organizations from traditional bureaucracies to e-enabled organizations.

Comparative Perspectives on E-government

Comparative Perspectives on E-government
Author: Peter Hernon
Publisher: Scarecrow Press
Total Pages: 428
Release: 2006
Genre: Computers
ISBN: 9780810853577

In the 1990s, many governments began to use information and communications technologies, especially Internet applications, to improve the efficiency and economy of government operations and to provide their citizens, the business community, and government officials with information and services. The goal of e-government is to become entrenched in the everyday lives of these people so that they become reliant on Internet access to government. Comparative Perspectives on E-government draws upon the expertise of its contributors, who have conducted research and policy analyses related to government information policy and e-government, and who have published previously in these areas. The focus of coverage is on five countries (Australia, Canada, New Zealand, the United Kingdom, and the United States) and topical issues such as the digital divide, the balance between access and security in the aftermath of 9-11, trust in government, the citizen's perspective on e-government, and the evaluation of government Web sites. The book addresses the need to understand the phenomenon of e-government better_its development, mission and goals, success in achieving those goals, and future plans_extending an inquiry to both developed and developing countries. An additional need for detailed cross-country analyses and comparisons, introduced here, is also addressed.

Swiss Public Administration

Swiss Public Administration
Author: Andreas Ladner
Publisher: Springer
Total Pages: 397
Release: 2018-08-07
Genre: Political Science
ISBN: 3319923811

Swiss citizens approve of their government and the way democracy is practiced; they trust the authorities and are satisfied with the range of services Swiss governments provide. This is quite unusual when compared to other countries. This open access book provides insight into the organization and the functioning of the Swiss state. It claims that, beyond politics, institutions and public administration, there are other factors which make a country successful. The authors argue that Switzerland is an interesting case, from a theoretical, scientific and a more practice-oriented perspective. While confronted with the same challenges as other countries, Switzerland offers different solutions, some of which work astonishingly well.

Global Strategy and Practice of E-Governance: Examples from Around the World

Global Strategy and Practice of E-Governance: Examples from Around the World
Author: Piaggesi, Danilo
Publisher: IGI Global
Total Pages: 563
Release: 2011-04-30
Genre: Business & Economics
ISBN: 1609604903

Over the past decade, there has been continual development and renewal of strategies and practices surrounding e-governance. Governments around the world have embraced new information and communication technologies to increase the efficiency of internal processes, deliver better and more integrated services to citizens and businesses, invite citizen and stakeholder participation in planning decisions, improve communication, and sometimes even enhance democratic processes. Global Strategy and Practice of E-Governance: Examples from Around the World provides readers with an overview of relevant strategy and policy-level theoretical frameworks and examples, as well as up-to-date implementations from around the world. This book offers valuable insights into best practices, as well as some of the issues and challenges surrounding the governance of and with information and communication technologies in a globalized, knowledge-based world.

OECD e-Government Studies Rethinking e-Government Services User-Centred Approaches

OECD e-Government Studies Rethinking e-Government Services User-Centred Approaches
Author: OECD
Publisher: OECD Publishing
Total Pages: 242
Release: 2009-10-02
Genre:
ISBN: 9264059415

The report gives a broad description of the shift in governments' focus on e-government development – from a government-centric to a user-centric approach. It gives a comprehensive overview of challenges to user take-up of e-government services in OECD countries and ways of improving them.

Understanding E-Government in Europe

Understanding E-Government in Europe
Author: Paul G. Nixon
Publisher: Routledge
Total Pages: 469
Release: 2010-01-04
Genre: Political Science
ISBN: 1135245711

This volume critically explores the contentions in the emerging debate surrounding new media technologies and the extent to which they are challenging traditional political and government models. Examining a range of citizen/government interactions which together form e-government in different contexts, this book assesses the potential of new media technologies to facilitate new institutional patterns for governance and participation, as experienced primarily, but not only, across Europe. Analysing a range of challenges spanning from those of a technological and conceptual nature to those of a more political and legal nature, the authors scrutinise the central policies at governmental and organisational levels and consider the following questions: Is society driving or responding to e-government and is it ready to cope with it? What implications does e-government have for the power/democracy relationship? Is the technology right for e-government? What is needed to ensure government services are delivered optimally? How is e-government perceived and is it trusted? How are the sensitive issues of identity, privacy and social inclusion dealt with? How are management and safety dealt with when one considers issues such as activism, cyberterrorism, biometrics, and new implications for international relations? This comprehensive text will be of interest to students and scholars of public policy, politics, media and communication studies, sociology, law and European studies. It will also offer insights of relevance to practitioners and policy-makers in regional, national, and transnational governance, reform and innovation.