Misunderstandings in ATC Communication

Misunderstandings in ATC Communication
Author: Immanuel Barshi
Publisher: Routledge
Total Pages: 271
Release: 2016-04-22
Genre: Business & Economics
ISBN: 1317095413

Effective radio communication between ATC and pilots has long been recognized as an important element of aviation safety. In recognition of the role miscommunications play in aviation incidents and accidents, the International Civil Aviation Organization (ICAO) recently introduced language proficiency requirements for all flight personnel in all ICAO member states. Using an effective and economical experimental paradigm, the research described here teases apart the complex combination of factors (e.g. speech rate, controller message length, English language proficiency, cognitive workload) believed to contribute to miscommunications between controllers and pilots. Misunderstandings in ATC Communication offers an in-depth report of a seminal study in aviation communication, which until now has only been available in the form of an unpublished dissertation. In addition, it offers a recent extension of that work, the authors’ reflections on the research process, and a thorough review of the aviation communication literature. Graduate students and researchers who wish to address real-world problems will appreciate the simple elegance of the experimental paradigm that has been used to address a wide range of theoretical and applied interdisciplinary research questions. The book will appeal to scholars in the fields of human factors, linguistics, cognitive psychology, applied linguistics and second-language education and assessment. It is also of direct relevance to government and industry decision-makers and operators as they strive to implement the ICAO requirements, and to improve aviation safety.

Rail Human Factors

Rail Human Factors
Author: Ann Mills
Publisher: Routledge
Total Pages: 603
Release: 2017-07-05
Genre: Business & Economics
ISBN: 1351552392

In recent years, for reasons connected to the organization of the industry, technical developments, and major safety concerns, rail human factors has grown in importance at an international level. Despite its importance, however, supporting literature has been largely restricted to specialist journal publications and technical reports. Rail Human Factors addresses this imbalance by providing the first fully comprehensive overview of the area. The volume includes contributions from leading ergonomists, psychologists, sociologists, management scientists and engineers whose common theme is to investigate, understand and design for people on the railways, including staff, passengers and the general public. Every area of ergonomics/human factors is covered: physical design of work and equipment in maintenance; cognitive ergonomics in driving, signalling and control; organizational and social ergonomics in the way teams are formed, plans are made and organizations are structured and run. Topics covered include: ? Systems views of rail human factors ? Driver models and performance ? Train and cab design ? Network and train control systems, including ERTMS ? Signals and signal ? SPADS ? Signalling and control center design ? Signaller performance ? Control center interfaces ? Workload, situation awareness, team working ? Human error and reliability ? Timetabling and planning ? Maintenance planning and work ? Safety climate and safety culture ? Passenger comfort and behaviour ? Station design ? Public information systems ? Level crossings ? Trespass and vandalism ? Ergonomics standards and guidelines ? Human Factors integration The book is the definitive guide for all those concerned with making railways safer, more

Human Factors Impacts in Air Traffic Management

Human Factors Impacts in Air Traffic Management
Author: Mark Rodgers
Publisher: Routledge
Total Pages: 548
Release: 2017-03-02
Genre: Transportation
ISBN: 1351929771

In research and application of Human Factors in Air Traffic Management (ATM) systems design, development and operation, there remains a lack of clarity regarding the range and integration of activities associated with the need for greater attention to issues such as human error, interface design and teamwork, especially in systems with increased levels of automation. This book seeks to redress this situation by presenting case studies of human factors applications in which there is demonstrable success in terms of improvement in operational systems. Individual examples are used to outline how each human factors study evolved, what it entailed, how it was resourced and how the results contributed to operational performance. Case studies include training methods, human error, team resource management, situation assessment, terminal automation replacement systems, collaborative decision-making to improve the effectiveness of traffic-flow management and the role of human factors in ATM.