A New Approach To Resilient Hospitality Management
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| Author | : Yoshinori Hara |
| Publisher | : Springer Nature |
| Total Pages | : 152 |
| Release | : 2022-04-26 |
| Genre | : Business & Economics |
| ISBN | : 9811916659 |
This book includes lessons and insights from the hospitality management approach of Japanese sustainable organizations, as well as philosophical underpinnings and numerous business practice examples. The "Japanese manner" of providing customer service and hospitality is well-known around the globe. Traditionally, Japanese organizations have specific but implicit standards for how to approach customers and other multi-stakeholders, exhibiting respect and omnipresence. Japanese hospitality is complicated, nuanced, and changing in tandem with Japanese culture. The book presents sustainable and resilient management of society, organizations, and businesses. Kyoto, in particular, is regarded as Japan's cultural capital, and it is home to not only numerous architectures classified collectively by UNESCO, but also to distinctive Japanese hospitality, customs, philosophy, and ethics. The book is a useful resource for academics and business practitioners interested in the hospitality management, service management, and human resource management. The lessons and insights in this book will also throw light on the future course of the post-pandemic era with modern technologies and their transformation.
| Author | : Yoshinori Hara |
| Publisher | : |
| Total Pages | : 0 |
| Release | : 2022 |
| Genre | : |
| ISBN | : 9789811916663 |
This book includes lessons and insights from the hospitality management approach of Japanese sustainable organizations, as well as philosophical underpinnings and numerous business practice examples. The "Japanese manner" of providing customer service and hospitality is well-known around the globe. Traditionally, Japanese organizations have specific but implicit standards for how to approach customers and other multi-stakeholders, exhibiting respect and omnipresence. Japanese hospitality is complicated, nuanced, and changing in tandem with Japanese culture. The book presents sustainable and resilient management of society, organizations, and businesses. Kyoto, in particular, is regarded as Japan's cultural capital, and it is home to not only numerous architectures classified collectively by UNESCO, but also to distinctive Japanese hospitality, customs, philosophy, and ethics. The book is a useful resource for academics and business practitioners interested in the hospitality management, service management, and human resource management. The lessons and insights in this book will also throw light on the future course of the post-pandemic era with modern technologies and their transformation.
| Author | : Elisa Innerhofer |
| Publisher | : Routledge |
| Total Pages | : 220 |
| Release | : 2018-01-17 |
| Genre | : Business & Economics |
| ISBN | : 1351331922 |
This book calls for rethinking the meaning of sustainable development in tourism and explores how sustainability and resilience could be integrated. It argues that these concepts should be seen as interwoven processes, rather than alternative approaches. Resilience should be understood as a fundamental part of sustainable tourism thinking for destination systems. This can be achieved by calling for better governance in implementation and management. With insights from leading experts, chapters focus on resilient destinations from this governance perspective, in which tourism resilience is contextualized as an integral part of pathway creation in the process of moving towards sustainable tourism. The chapters represent a range of theoretical and empirical approaches with a wide international scope to demonstrate how governance is the key issue in sustainable tourism development. This book will appeal to a wide range of research disciplines and students whose modules focus on the relationship between tourism with respect to sustainability planning, governance, environment, and hazards and disasters.
| Author | : Zehrer, Anita |
| Publisher | : IGI Global |
| Total Pages | : 361 |
| Release | : 2021-05-07 |
| Genre | : Business & Economics |
| ISBN | : 1799873544 |
Family-owned and family-run firms, which are mostly small and medium-sized enterprises, are important when it comes to tourist destinations. It is therefore essential to understand how family firms address future risks and the challenges they face as part of the tourism industry. Since family businesses play such an important role for the entire tourism industry, it is worthwhile to analyze this business type when it comes to organizational resilience. Further, the development of practical solutions from field or case studies are beneficial for creating valuable learning effects for both firms and destinations alike. The examination of one risk scenario and its successful or missing management might be beneficial to create useful learning effects for the future. Therefore, it is essential to understand contemporary issues and future challenges of family firms in the hospitality/service industry and to examine different perspectives at an individual, firm, and destination management level. Resiliency Models and Addressing Future Risks for Family Firms in the Tourism Industry provides an in-depth examination of tourism family firms, since these firms are essential for supplying solutions for challenges such as dealing with uncertainty, becoming or remaining resilient, and creating sustainable tourism destinations. The chapters address the challenges of sustainability and resilience in an uncertain world and connects knowledge from family business research to tourism research, focusing on hospitality. Highlighted topics include organization ambidexterity, pandemic risk, firm management and leadership, and technology use in firm operations. This book is essential for family firms, hotel management, entrepreneurs, restaurateurs, tourism professionals, academicians, researchers, and students seeking the most advanced research on family firm’s resilience and risk management within the tourism industry.
| Author | : Tamas Lestar |
| Publisher | : Taylor & Francis |
| Total Pages | : 157 |
| Release | : 2023-12-01 |
| Genre | : Business & Economics |
| ISBN | : 1003817300 |
This book presents theoretical and empirical insights on communal food and dining practices which challenge the less sustainable and often solitary lifestyles encouraged by a social system based on unlimited growth.
| Author | : Anukrati Sharma |
| Publisher | : Routledge |
| Total Pages | : 303 |
| Release | : 2022-06-30 |
| Genre | : Business & Economics |
| ISBN | : 1000607267 |
This book offers international perspectives on the economic, social, geopolitical, and environmental implications of COVID-19 on tourism, an unprecedented situation for this sector. It considers the challenge of making the tourism industry more resilient to such crises and the future sustainability of tourism. Contributions explore the changing dimensions of tourism marketing post-COVID-19; the rising challenges in tourism education and ways to handle the crisis; the impact of the pandemic on tourism governance; and the emerging ethical issues of stakeholders’ responsibility. The book will be useful for researchers, students, and practitioners in the fields of tourism, geography, and crisis management disciplines.
| Author | : Malgorzata Rozkwitalska-Welenc |
| Publisher | : Taylor & Francis |
| Total Pages | : 182 |
| Release | : 2024-04-09 |
| Genre | : Business & Economics |
| ISBN | : 1003848206 |
Although ‘VUCA’ is not a new term, the features of the world it describes, a volatile, uncertain, complex and ambiguous environment, have never been more valid. The VUCA world has become the new reality for business, specifically for hospitality and tourism organizations that are more vulnerable than any other sector due to the historically-recognized turbulent environment in which they operate. In this book, the authors present unique factors that make hospitality and tourism organizations resilient in the VUCA world. With contacts at the center of their hospitality and tourism organizational resilience model, the organizational and psychological perspectives are also incorporated. This innovative volume tests the model of organizational resilience in hospitality and tourism organizations. The study identifies and validates organizational and individual factors that create a resilient organization in the hospitality and tourism sector. It will be of interest to researchers, academics, practitioners, and advanced students in the fields of organizational studies, strategic management, hospitality, and tourism management.
| Author | : Agnieszka Stachowiak |
| Publisher | : CRC Press |
| Total Pages | : 134 |
| Release | : 2024-10-31 |
| Genre | : Business & Economics |
| ISBN | : 1040134211 |
This book discusses the existing management approaches for dealing with changes, namely readiness, maturity, and resilience. Although these concepts have been discussed for several years now, their importance grows when companies must deal with extended changes in economies. The changes are of a different nature: social, technological, and political, and they strongly impact every aspect of economies and companies’ activity. Is it possible to be ready for the changes? Should companies be resilient to disruption? These are the questions the managers are trying to answer, yet they need some support from academics. This book explores the synergy between the state-of-the-art knowledge and experience of companies to create a Contemporary Management Model. The scope of this book covers the methodology with an introduction and discussion of the key ideas and concludes with a presentation of the Contemporary Management Model followed by the practical validation and verification of the model based on case studies. This book is simply about developing the readiness and resilience of resources and processes, especially from a tactical perspective.
| Author | : OECD |
| Publisher | : OECD Publishing |
| Total Pages | : 168 |
| Release | : 2020-09-01 |
| Genre | : |
| ISBN | : 9264680721 |
This report explores how countries can strengthen the resilience of their agricultural sectors to multiple risks. A shifting risk landscape in agriculture – due to increasing weather variability, natural hazards, pests and diseases, and market shocks – will require public and private actors to consider the risk landscape over the long term, place a greater emphasis on what can be done ex ante to reduce risk exposure and increase preparedness, and prioritise investments that build resilience capacities both on-farm and for the sector as a whole.
| Author | : Willy Legrand |
| Publisher | : Taylor & Francis |
| Total Pages | : 600 |
| Release | : 2022-07-29 |
| Genre | : Travel |
| ISBN | : 1000598004 |
This foundational textbook investigates the economic, environmental and social sustainability issues facing the hospitality industry today, and explores ideas, solutions and strategies of how to manage operations in a sustainable way. This updated fourth edition features new content including: Research on nature-based solutions and zero-carbon approaches in facilities, technologies for energy, water and waste management, changes in consumer behaviour, and environmental and social impacts of food production A new chapter on employees, diversity, inclusion and well-being in the industry A new chapter on the challenges of operating in the Global South More than 100 international industry case studies and focused info boxes New practical exercises, discussion questions and research project ideas based on real-life sustainability scenarios Accessible and comprehensive, this book is essential reading for all students as well as current and future managers in the hospitality industry.
