A Career in Customer Service and Tech Support

A Career in Customer Service and Tech Support
Author: Jeff Mapua
Publisher: The Rosen Publishing Group, Inc
Total Pages: 82
Release: 2014-12-15
Genre: Juvenile Nonfiction
ISBN: 147777887X

This resource provides information for tech-savvy readers about the ins-and-outs of customer service and technical support, including education requirements, job duties and skills, and how to get started in these fields. This practical guide reveals the best educational and experiential paths to a career and emphasizes the importance of professional networking. It also delves into the statistics most relevant to job-seekers in these fields, examining what the career market looks like long-term and what job-seekers must do to land the career that they want.

Jobs to Be Done

Jobs to Be Done
Author: Anthony W. Ulwick
Publisher:
Total Pages:
Release: 2016-10-25
Genre:
ISBN: 9780990576747

Why do some innovation projects succeed where others fail? The book reveals the business implications of Jobs Theory and explains how to put Jobs Theory into practice using Outcome-Driven Innovation.

The Complete Idiot's Guide to Cool Jobs for Teens

The Complete Idiot's Guide to Cool Jobs for Teens
Author: Susan Ireland
Publisher: Penguin
Total Pages: 292
Release: 2000-03-01
Genre: Family & Relationships
ISBN: 9780028640327

From beaches and amusement parks to fast-food restaurants, babysitting, and clerking, more teens are looking for jobs than ever before. With the help of this guide to cool jobs, they will know what to expect and what employers will expect of them.

Great Pajama Jobs

Great Pajama Jobs
Author: Kerry E. Hannon
Publisher: John Wiley & Sons
Total Pages: 240
Release: 2020-07-27
Genre: Business & Economics
ISBN: 1119647754

Find out how to secure and thrive in a work-from-home or remote-access job. Get out of your work clothes and into pajamas for good! Did you fall in love with working from home during the months of coronavirus restrictions? Is working in your pajamas appealing? Do you want to earn some income on the side? In 2020, the workplace has been transformed and working from home has exploded. It may, in fact, be the new reality of working for many of us, some full-time, some as a hybrid work scenario. With some information and expert guidance, you can transform your workday, take control of your time, and explore exciting new opportunities. Great Pajama Jobs: Your Complete Guide to Working from Home is your playbook. Until recently, you may have gone to an office that was uninspiring or chaotic, or spent a large part of your busy day responding to emails and working on computer–tasks that could easily be accomplished from home. You may have spent hours commuting each day. Then too, you may be a military spouse in search of an ideal remote job to take with you to a new base, or you may need to manage your personal health issues or caregiving duties. Or you may simply want to inch a little closer to a more favorable work-life balance. The truth is you may need the autonomy and flexibility of working remotely for a myriad of reasons. Great Pajama Jobs is your ultimate guide to finding a job where you can work remotely and advance your career while working in pajamas (or certainly something more comfortable than traditional work garb). Learn the nuts and bolts of how to land a remote-access job you love that will allow you to thrive in your career or bring in extra income in retirement Discover up-to-date resources for finding a solid work from home job for professionals Read insightful interviews with professionals who have already made the move successfully Learn more about leading companies recognized for providing remote employment opportunities Explore great remote jobs in a variety of fields There’s something here for everyone, a job-hunter’s smorgasbord. No, this is not the master list of every job under the sun, but you’ll discover plenty of ideas to spur your imagination about how you can make the most of your talents to create work that, well, works for you. Each job description follows this format: the nitty-gritty, pay range, and qualifications needed, with a smattering of job-hunting tips tossed in. In “Kerry’s Great Pajama Jobs Workshop,” you’ll reap the benefits of professional advice and strategies with information to help you land that work-from-home job, including a resume revamp, the best online job boards for home-based positions, tips on time management and organizing a productive home office, tax advice, and help with saving for retirement when you're on your own. Working from home is here, and it’s real. This year’s work-from-home mandates for many workers around the world, due to the coronavirus, has pushed many employers to embrace and trust remote work. Technology has already boosted the phenomenal growth of home-based employment in recent years and continues to do so. Remote jobs are popular for a good reason. They save you commute time and allow you to focus on completing your work productively and successfully, and they typically provide employers significant cost savings as well. You have the flexibility to choose career opportunities that do not require you to commit long hours inside an office environment. Experience all that a more flexible position can offer when you look to the guidance found in this remote employment roadmap. If you land home office work, comfortable work clothing or even PJs may be your wardrobe of the future. Great Pajama Jobs will help you get on track to finding the best remote job for you.

Ask a Manager

Ask a Manager
Author: Alison Green
Publisher: Ballantine Books
Total Pages: 306
Release: 2018-05-01
Genre: Business & Economics
ISBN: 0399181822

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Work Anywhere, Explore Everywhere: The Ultimate Freedom Guide for Digital Nomads

Work Anywhere, Explore Everywhere: The Ultimate Freedom Guide for Digital Nomads
Author: Shu Chen Hou
Publisher: Kokoshungsan Ltd
Total Pages: 420
Release: 2024-10-05
Genre: Business & Economics
ISBN:

Unlock the World: Your Ultimate Guide to Digital Nomad Freedom! Are you ready to break free from the traditional office grind and explore a life of boundless possibilities? "Work Anywhere, Explore Everywhere: The Ultimate Freedom Guide for Digital Nomads" is your passport to creating a lifestyle of adventure, flexibility, and professional fulfilment! In today’s interconnected world, more people are discovering the freedom of working from anywhere. Whether you're dreaming of sun-soaked beaches, vibrant cities, or serene mountain retreats, this guide will show you how to make it a reality. What’s Inside: Master the Nomadic Lifestyle: Learn the core concepts of digital nomadism, and explore the benefits and challenges of this exciting, flexible way of living. Assess and Expand Your Skillset: Identify your transferable skills, uncover your strengths, and learn how to market yourself in the remote work world. Find Your Perfect Path: Explore remote work options such as freelancing, entrepreneurship, or remote employment, and discover which path best aligns with your goals and passions. Build Your Mobile Office: Learn how to set up a portable, productive workspace, choose the right tools, and ensure reliable internet access no matter where you are. Financial Freedom: Create a sustainable income, manage your finances while traveling, and master budgeting to maintain your nomadic lifestyle. Remote Job Hunting: Find out how to leverage online job platforms, network effectively, and secure remote contracts from anywhere in the world. Balancing Work and Travel: Master the art of work-life balance, stay productive on the road, and avoid burnout while embracing the adventure. Embrace New Cultures: Learn how to choose destinations, adapt to new environments, and immerse yourself in local cultures with ease. Health and Well-Being: Stay healthy, access healthcare, and manage mental well-being as you navigate the ups and downs of a nomadic life. Overcome Common Challenges: Address roadblocks, deal with isolation, and troubleshoot tech problems like a pro. Plus, New Chapters Covering: Building a personal brand as a digital nomad Mastering time management across multiple time zones Essential digital security tips to protect your data while traveling Navigating the visa and legal challenges of global living Sustainable and responsible travel tips for eco- conscious nomads Bonus Chapter: Essential Tools for Digital Nomads Equip yourself with the best tools for productivity, communication, security, and travel. This bonus chapter offers must-have resources to ensure your success as a digital nomad. Why This Guide? Whether you’re just starting out or looking to refine your digital nomad lifestyle, this comprehensive guide covers everything you need. Packed with actionable tips, real- life strategies, and practical tools, it’s your go-to resource for embracing a life where the world is your office. Start Your Journey Today! Don’t wait for adventure to come to you—create it! With "Work Anywhere, Explore Everywhere", you’ll gain the freedom to work, live, and thrive from anywhere in the world.

The Thank You Economy (Enhanced Edition)

The Thank You Economy (Enhanced Edition)
Author: Gary Vaynerchuk
Publisher: Harper Collins
Total Pages: 253
Release: 2011-03-08
Genre: Business & Economics
ISBN: 006209372X

If this were 1923, this book would have been called "Why Radio Is Going to Change the Game" . . . If it were 1995, it would be "Why Amazon Is Going to Take Over the Retailing World" . . . The Thank You Economy is about something big, something greater than any single revolutionary platform. It isn't some abstract concept or wacky business strategy—it's real, and every one of us is doing business in it every day, whether we choose to recognize it or not. It's the way we communicate, the way we buy and sell, the way businesses and consumers interact online and offline. The Internet, where the Thank You Economy was born, has given consumers back their voice, and the tremendous power of their opinions via social media means that companies and brands have to compete on a whole different level than they used to. Gone are the days when a blizzard of marketing dollars could be used to overwhelm the airwaves, shut out the competition, and grab customer awareness. Now customers' demands for authenticity, originality, creativity, honesty, and good intent have made it necessary for companies and brands to revert to a level of customer service rarely seen since our great-grandparents' day, when business owners often knew their customers personally, and gave them individual attention. Here renowned entrepreneur Gary Vaynerchuk reveals how companies big and small can scale that kind of personal, one-on-one attention to their entire customer base, no matter how large, using the same social media platforms that carry consumer word of mouth. The Thank You Economy offers compelling, data-driven evidence that we have entered into an entirely new business era, one in which the companies that see the biggest returns won't be the ones that can throw the most money at an advertising campaign, but will be those that can prove they care about their customers more than anyone else. The businesses and brands that harness the word-of-mouth power from social media, those that can shift their culture to be more customer-aware and fan-friendly, will pull away from the pack and profit in today's markets. Filled with Vaynerchuk's irrepressible candor and wit, as well as real-world examples of companies that are profiting by putting Thank You Economy principles into practice, The Thank You Economy reveals how businesses can harness all the changes and challenges inherent in social media and turn them into tremendous opportunities for profit and growth.

A Career as an Electrician

A Career as an Electrician
Author: Jeff Mapua
Publisher: The Rosen Publishing Group, Inc
Total Pages: 82
Release: 2018-07-15
Genre: Juvenile Nonfiction
ISBN: 1508179964

It can hardly be overstated how important keeping the power running safely is to our health, economy, and general well-being. Students fascinated by STEM topics who have considered working as an electrician will find this book an indispensable primer. Vetted, government-sourced job statistics and outlook, handy tips on looking for and landing a position, lively images, and step-by-step guidance will give students eager to embrace a career as an electrician great insight into one of the most respected and useful trades.

The Startup's Guide to Customer Success

The Startup's Guide to Customer Success
Author: Jennifer Chiang
Publisher: New Degree Press
Total Pages: 448
Release: 2019-02-22
Genre:
ISBN: 9781641371889

Are you looking to start or grow a customer success team? Customer success is no longer just for companies with large teams and resources. It's a company mindset that can unlock the biggest opportunities in business. Customer success can help streamline experiences, grow product engagement and loyalty, and more importantly - retain business.In The Startup's Guide to Customer Success, Jennifer Chiang presents a guide on how to plan, execute, and grow your own customer success team and the actionable steps that you can take to champion the customer at your company.Learn insights such as: * The four attributes Shreesha Ramdas, CEO and Co-Founder of Strikedeck, says are must-haves when hiring your first customer success team* How Jamey Jeff, Managing Director of Customer Success Solutions at Coastal Cloud, reevaluated QBRs to derive more value for his customers with less work* How Maranda Dziekonski, VP of Customer Success at Pared, manages her time wisely to not only get everything done, but fight fires and plan aheadThis book is for everyone from new customer success leaders, CEOs and VPs who want their company to be more customer-centric, to start-ups who are starting their own customer success teams