201 Secrets of a High-Performance Optometric Practice

201 Secrets of a High-Performance Optometric Practice
Author: Bob Levoy
Publisher: Createspace Independent Publishing Platform
Total Pages: 0
Release: 2011-08-05
Genre: Optometry
ISBN: 9781461184997

This one-of-a-kind compilation presents 201 easy-to-read, ready-to-use strategies for creating a highly professional, productive and profitable optometric practice. Inside you'll discover: 35 ways to differentiate your practice in substantial and sustainable ways to give you an edge in today's highly-competitive and cost-conscious environment. 22 "do's and don'ts" of setting, raising, and discounting fees from practitioners who learned the hard way about the impact that changes in fees have on profitability. Methods for attracting more private pay patients reducing dependence on managed care and the stress of a high-volume, time-pressured schedule. 24 savvy networking strategies designed to produce a stream of referrals from primary care physicians, pediatricians, ophthalmologists, teachers, school nurses, physical therapists, pharmacists, psychologists and others. Hard learned lessons from leading practices throughout the country that reveal opportunities for revenue enhancement and tremendous practice growth. A chapter on market research that illustrates how patients, staff members and referring physicians view a practice, its policies, procedures, and personnel to help optometrists understand what they're doing right and the "blind spots" that exist in every practice. Long range, strategic planning to enable you to make the critical decisions that every growth-conscious optometrist must make about his or her practice. Critical communication skills for doctors and staff members to improve patient acceptance of premium lens options, quality sunwear, and prescriptions for vocational and avocational visual needs. The single most important factor in gaining patient acceptance of periodic comprehensive eye exams. How to hire and retain employees who work hard, enjoy what they're doing, and pull together to make a practice successful. 16 hard-learned lessons about hiring employees to enable readers to learn from the mistakes of others and build a high performance team of loyal, enthusiastic, service-oriented employees. Stress management strategies that reduce practice-related stress, prevent staff burnout, and add a sense of fun to the workday. Patient education tips facilitate the development of high-trust relationships with patients, resulting in better informed, more compliant and appreciative patients. Low-cost, no-cost ways to achieve greater credibility and visibility in your community. and much, much more

High Performance with High Integrity

High Performance with High Integrity
Author: Benjamin W. Heineman
Publisher: Harvard Business Press
Total Pages: 209
Release: 2008
Genre: Business & Economics
ISBN: 1422122956

"This Memo to the CEO explains why the fusion of high performance with high integrity is the foundation of the contemporary corporation, and why it is necessary - not only to avoid the catastrophic impact of integrity lapses, but to sustain companies in today's ruthlessly competitive environment." "This Memo reframes crucial debates on corporate governance, pay for CEO performance, and the real sources of business ethics. It provides senior executives with a much-needed blueprint for fusing the twin goals of capitalism - high performance with high integrity - in the high-speed, high-pressure twenty-first-century global economy."--Jacket.

Science And Human Behavior

Science And Human Behavior
Author: B.F Skinner
Publisher: Simon and Schuster
Total Pages: 484
Release: 2012-12-18
Genre: Psychology
ISBN: 1476716153

The psychology classic—a detailed study of scientific theories of human nature and the possible ways in which human behavior can be predicted and controlled—from one of the most influential behaviorists of the twentieth century and the author of Walden Two. “This is an important book, exceptionally well written, and logically consistent with the basic premise of the unitary nature of science. Many students of society and culture would take violent issue with most of the things that Skinner has to say, but even those who disagree most will find this a stimulating book.” —Samuel M. Strong, The American Journal of Sociology “This is a remarkable book—remarkable in that it presents a strong, consistent, and all but exhaustive case for a natural science of human behavior…It ought to be…valuable for those whose preferences lie with, as well as those whose preferences stand against, a behavioristic approach to human activity.” —Harry Prosch, Ethics

No Logo

No Logo
Author: Naomi Klein
Publisher: Macmillan
Total Pages: 520
Release: 2000-01-15
Genre: Business & Economics
ISBN: 9780312203436

"What corporations fear most are consumers who ask questions. Naomi Klein offers us the arguments with which to take on the superbrands." Billy Bragg from the bookjacket.

222 Secrets of Hiring, Managing, and Retaining Great Employees in Healthcare Practices

222 Secrets of Hiring, Managing, and Retaining Great Employees in Healthcare Practices
Author: Robert P. Levoy
Publisher: Jones & Bartlett Learning
Total Pages: 352
Release: 2007
Genre: Employee retention
ISBN: 9780763738686

Based On The Research Findings From A Wide Variety Of Healthcare Providers, Clinic Administrators And Practice Managers, this resource Provides Simple, Easy-To-Use Advice And Techniques For Successfully Recruiting, Interviewing, Compensating, Managing, Motivating, Training, Evaluating, And Retaining Great Employees In The Clinical Practice Setting.

If Disney Ran Your Hospital

If Disney Ran Your Hospital
Author: Fred Lee
Publisher: Distributed (Non-Hap)
Total Pages: 228
Release: 2004
Genre: Consumer satisfaction
ISBN:

Using examples from his work with Disney and as a senior-level hospital executive, author Fred Lee challenges the assumptions that have defined customer service in healthcare. In this unique book, he focuses on the similarities between Disney and hospitals--both provide an "experience," not just a service. It shows how hospitals can emulate the strategies that earn Disney the trust and loyalty of their guests and employees. The book explains why standard service excellence initiatives in healthcare have not led to high patient satisfaction and loyalty, and it provides 9 1⁄2 principles that will help hospitals gain the competitive advantage that comes from being seen as "the best" by their own employees, consumers, and community.

Linux Dictionary

Linux Dictionary
Author: Binh Nguyen
Publisher: Binh Nguyen
Total Pages: 1761
Release:
Genre: Computers
ISBN:

This document is designed to be a resource for those Linux users wishing to seek clarification on Linux/UNIX/POSIX related terms and jargon. At approximately 24000 definitions and two thousand pages it is one of the largest Linux related dictionaries currently available. Due to the rapid rate at which new terms are being created it has been decided that this will be an active project. We welcome input into the content of this document. At this moment in time half yearly updates are being envisaged. Please note that if you wish to find a 'Computer Dictionary' then see the 'Computer Dictionary Project' at http://computerdictionary.tsf.org.za/ Searchable databases exist at locations such as: http://www.swpearl.com/eng/scripts/dictionary/ (SWP) Sun Wah-PearL Linux Training and Development Centre is a centre of the Hong Kong Polytechnic University, established in 2000. Presently SWP is delivering professional grade Linux and related Open Source Software (OSS) technology training and consultant service in Hong Kong. SWP has an ambitious aim to promote the use of Linux and related Open Source Software (OSS) and Standards. The vendor independent positioning of SWP has been very well perceived by the market. Throughout the last couple of years, SWP becomes the Top Leading OSS training and service provider in Hong Kong. http://www.geona.com/dictionary?b= Geona, operated by Gold Vision Communications, is a new powerful search engine and internet directory, delivering quick and relevant results on almost any topic or subject you can imagine. The term "Geona" is an Italian and Hebrew name, meaning wisdom, exaltation, pride or majesty. We use our own database of spidered web sites and the Open Directory database, the same database which powers the core directory services for the Web's largest and most popular search engines and portals. Geona is spidering all domains listed in the non-adult part of the Open Directory and millions of additional sites of general interest to maintain a fulltext index of highly relevant web sites. http://www.linuxdig.com/documents/dictionary.php LINUXDIG.COM, "Yours News and Resource Site", LinuxDig.com was started in May 2001 as a hobby site with the original intention of getting the RFC's online and becoming an Open Source software link/download site. But since that time the site has evolved to become a RFC distribution site, linux news site and a locally written technology news site (with bad grammer :)) with focus on Linux while also containing articles about anything and everything we find interesting in the computer world. LinuxDig.Com contains about 20,000 documents and this number is growing everyday! http://linux.about.com/library/glossary/blglossary.htm Each month more than 20 million people visit About.com. Whether it be home repair and decorating ideas, recipes, movie trailers, or car buying tips, our Guides offer practical advice and solutions for every day life. Wherever you land on the new About.com, you'll find other content that is relevant to your interests. If you're looking for "How To" advice on planning to re-finish your deck, we'll also show you the tools you need to get the job done. If you've been to About before, we'll show you the latest updates, so you don't see the same thing twice. No matter where you are on About.com, or how you got here, you'll always find content that is relevant to your needs. Should you wish to possess your own localised searcheable version please make use of the available "dict", http://www.dict.org/ version at the Linux Documentation Project home page, http://www.tldp.org/ The author has decided to leave it up to readers to determine how to install and run it on their specific systems. An alternative form of the dictionary is available at: http://elibrary.fultus.com/covers/technical/linux/guides/Linux-Dictionary/cover.html Fultus Corporation helps writers and companies to publish, promote, market, and sell books and eBooks. Fultus combines traditional self-publishing practices with modern technology to produce paperback and hardcover print-on-demand (POD) books and electronic books (eBooks). Fultus publishes works (fiction, non-fiction, science fiction, mystery, ...) by both published and unpublished authors. We enable you to self-publish easily and cost-effectively, creating your book as a print-ready paperback or hardcover POD book or as an electronic book (eBook) in multiple eBook's formats. You retain all rights to your work. We provide distribution to bookstores worldwide. And all at a fraction of the cost of traditional publishing. We also offer corporate publishing solutions that enable businesses to produce and deliver manuals and documentation more efficiently and economically. Our use of electronic delivery and print-on-demand technologies reduces printed inventory and saves time. Please inform the author as to whether you would like to create a database or an alternative form of the dictionary so that he can include you in this list. Also note that the author considers breaches of copyright to be extremely serious. He will pursue all claims to the fullest extent of the law.