Difficult Conversations

Difficult Conversations
Author: Douglas Stone
Publisher: Penguin
Total Pages: 401
Release: 2023-08-22
Genre: Psychology
ISBN: 0593511697

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

You Can't Text a Tough Conversation

You Can't Text a Tough Conversation
Author: Mike Bechtle
Publisher: Revell
Total Pages: 0
Release: 2015-10-06
Genre: Self-Help
ISBN: 9780800723828

As our use of technology has increased, our communication skills have decreased. We text when we should talk. We tweet firings and breakups. Technology creates the illusion of being in touch, but we lose the deeper meaning conveyed by body language, facial expression, and tone of voice. What we need are real, face-to-face conversations. Have we lost that art? Whether it's with a spouse, a friend, a boss, a co-worker, or children, tough conversations can create high anxiety. Communication expert Mike Bechtle offers practical help. He shows readers how to build strong relationships and teaches tried-and-true methods to navigate the muddy waters of tough conversations. Readers learn to be better listeners, give and receive genuine feedback, saturate their relationships with kindness, and much more. With the right skills and tools, anyone can feel more confident handling a tough conversation.

Difficult Conversations

Difficult Conversations
Author: Douglas Stone
Publisher: Penguin
Total Pages: 351
Release: 2010-11-02
Genre: Psychology
ISBN: 1101496762

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

How to Communicate with Confidence

How to Communicate with Confidence
Author: Dr. Mike Bechtle
Publisher: Baker Books
Total Pages: 128
Release: 2013-07-15
Genre: Self-Help
ISBN: 1441242953

Communication is an art, and anyone--whether shy or outgoing--can improve his or her conversational skills. How to Communicate with Confidence is a straightforward guide to making good conversation that works in any situation--and works for any personality type. Highlighting the art of give and take and stressing the importance of listening, this book gives confidence to those who hesitate to strike up a conversation. Author Mike Bechtle shows readers that they don't have to have a stockpile of great stories to tell in order to make good conversation. Instead, he encourages an "explorer" mind-set and gives readers the tools they need to talk to anyone, anytime, anywhere.

Uncomfortable Conversations with a Black Man

Uncomfortable Conversations with a Black Man
Author: Emmanuel Acho
Publisher: Flatiron Books: An Oprah Book
Total Pages: 288
Release: 2020-11-10
Genre: Social Science
ISBN: 125080048X

INSTANT NEW YORK TIMES BESTSELLER An urgent primer on race and racism, from the host of the viral hit video series “Uncomfortable Conversations with a Black Man” “You cannot fix a problem you do not know you have.” So begins Emmanuel Acho in his essential guide to the truths Americans need to know to address the systemic racism that has recently electrified protests in all fifty states. “There is a fix,” Acho says. “But in order to access it, we’re going to have to have some uncomfortable conversations.” In Uncomfortable Conversations With a Black Man, Acho takes on all the questions, large and small, insensitive and taboo, many white Americans are afraid to ask—yet which all Americans need the answers to, now more than ever. With the same open-hearted generosity that has made his video series a phenomenon, Acho explains the vital core of such fraught concepts as white privilege, cultural appropriation, and “reverse racism.” In his own words, he provides a space of compassion and understanding in a discussion that can lack both. He asks only for the reader’s curiosity—but along the way, he will galvanize all of us to join the antiracist fight.

How to Have That Difficult Conversation

How to Have That Difficult Conversation
Author: Henry Cloud
Publisher: Zondervan
Total Pages: 321
Release: 2015-08-04
Genre: Self-Help
ISBN: 0310343801

Full of practical tips and how-tos, this book will help you make your relationships better, deepen your intimacy with people you care for, and cultivate more love, understanding, and respect between you and others. Successful people confront well. They know that setting healthy boundaries improves relationships and can solve important problems. They have discovered that uncomfortable situations can be avoided or resolved through direct conversation. But most of us don't know how to have difficult conversations, and we see confrontation as scary or adversarial. Authors Henry Cloud and John Townsend take the principles from their award-winning and bestselling book, Boundaries, and apply them to a variety of the most common difficult situations and relationships in order to: Show how healthy confrontation can improve relationships Present the essentials of a good boundary-setting conversation Provide tips on preparing for the conversation Show how to tell people what you want, stop bad behavior, and deal with counterattack Give actual examples of conversations to have with your spouse, your date, your kids, your coworker, your parents, and more! This book is a practical handbook on positive confrontation that will help you finally have that difficult conversation you've been avoiding. Includes a discussion guide.

Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
Author: Joseph Grenny
Publisher: McGraw Hill Professional
Total Pages: 332
Release: 2021-10-26
Genre: Business & Economics
ISBN: 1260474194

Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

Choosing Courage

Choosing Courage
Author: Jim Detert
Publisher: Harvard Business Press
Total Pages: 218
Release: 2021-05-18
Genre: Business & Economics
ISBN: 164782009X

An inspirational, practical, and research-based guide for standing up and speaking out skillfully at work. Have you ever wanted to disagree with your boss? Speak up about your company's lack of diversity or unequal pay practices? Make a tough decision you knew would be unpopular? We all have opportunities to be courageous at work. But since courage requires risk—to our reputations, our social standing, and, in some cases, our jobs—we often fail to act, which leaves us feeling powerless and regretful for not doing what we know is right. There's a better way to handle these crucial moments—and Choosing Courage provides the moral imperative and research-based tactics to help you become more competently courageous at work. Doing for courage what Angela Duckworth has done for grit and Brene Brown for vulnerability, Jim Detert, the world's foremost expert on workplace courage, explains that courage isn't a character trait that only a few possess; it's a virtue developed through practice. And with the right attitude and approach, you can learn to hone it like any other skill and incorporate it into your everyday life. Full of stories of ordinary people who've acted courageously, Choosing Courage will give you a fresh perspective on the power of voicing your authentic ideas and opinions. Whether you’re looking to make a mark, stay true to your values, act with more integrity, or simply grow as a professional, this is the guide you need to achieve greater impact at work.

People Can't Drive You Crazy If You Don't Give Them the Keys

People Can't Drive You Crazy If You Don't Give Them the Keys
Author: Dr. Mike Bechtle
Publisher: Baker Books
Total Pages: 214
Release: 2012-10-01
Genre: Self-Help
ISBN: 1441239626

Strange as it may seem, other people are not nearly as committed to our happiness as we are. In fact, sometimes they seem like they're on a mission to make us miserable! There's always that one person. The one who hijacks your emotions and makes you crazy. The one who seems to thrive on drama. If you could just "fix" that person, everything would be better. But we can't fix other people--we can only make choices about ourselves. In this cut-to-the-chase book, communication expert Mike Bechtle shows readers that they don't have to be victims of other people's craziness. With commonsense wisdom and practical advice that can be implemented immediately, Bechtle gives readers a proven strategy to handle crazy people. More than just offering a set of techniques, Bechtle offers a new perspective that will change readers' lives as they deal with those difficult people who just won't go away.

I Wish He Had Come with Instructions

I Wish He Had Come with Instructions
Author: Mike Bechtle
Publisher: Revell
Total Pages: 219
Release: 2016-08-02
Genre: Religion
ISBN: 1441220674

What Is He Really Thinking? When a woman begins a relationship with a man, she may think she's found her knight in shining armor. As the relationship continues, that armor can begin to feel like a barricade she just can't get past it. What's he hiding in there, anyway? Relationship and communication expert Mike Bechtle offers women an insider's guide to the puzzling male brain. Simple and practical, this book provides women with a roadmap for better conversations and improved relationships. Bechtle reminds readers that men and women share many similarities, and by embracing those similarities they can better deal with differences. He explains how men think, act, communicate, and grow in relationships, and even offers tips for communicating in a toxic relationship. Wives, girlfriends, mothers, daughters, friends, and coworkers will find real help within these pages.