World Class Quality

World Class Quality
Author: Keki R. Bhote
Publisher: AMACOM Div American Mgmt Assn
Total Pages: 512
Release: 1999
Genre: Business & Economics
ISBN: 0814426425

This revised, expanded best-seller is a powerful new tool kit for the 21st century.

World Class Applications of Six Sigma

World Class Applications of Six Sigma
Author: Jiju Antony
Publisher: Routledge
Total Pages: 261
Release: 2006-08-11
Genre: Business & Economics
ISBN: 1136348026

World Class Applications shows what real organisations have done to implement Six Sigma, the methodology used, and the results delivered. The book provides details of how these organisations overcame issues with the statistical tools of Six Sigma and provides valuable lessons by explaining what went wrong when implementation failed. Cases cover topics including: Six Sigma in HR; Implementing Six Sigma in the Dow Chemical company; Six Sigma in IT; and Six Sigma to improve reporting quality.

Managing for World-class Quality

Managing for World-class Quality
Author: Edwin Shector
Publisher: CRC Press
Total Pages: 296
Release: 1991-09-25
Genre: Technology & Engineering
ISBN: 9780824777128

Schecter contends that proper attention to the quality function in American industry can result in enormous economic benefits to companies, and can help prevent recessions in the US. In this volume he presents information in such a way as to help the manager understand the concept of quality, using

Breaking the Constraints to World-class Performance

Breaking the Constraints to World-class Performance
Author: H. William Dettmer
Publisher: McGraw-Hill Companies
Total Pages: 0
Release: 1998
Genre: Business Excellence Model
ISBN: 9780873894371

This text explains how to identify and optimize the system contraints that may inhibit an organization's overall performance. It includes examples, success stories and real-life corporation case studies, including: Bethlehem Steel, Ford, GM and America On-Line.

A World-class Education

A World-class Education
Author: Vivien Stewart
Publisher: ASCD
Total Pages: 202
Release: 2012
Genre: Business & Economics
ISBN: 1416613749

Designed to promote conversation about how to educate students for a rapidly changing, innovation-based world, this comprehensive and illuminating book from international education expert Vivien Stewart focuses on understanding what the world's best school systems are doing right for the purpose of identifying what U.S. schools--at the national, state, and local level--might do differently and better.

Designing A World-Class Quality Management System For FDA Regulated Industries

Designing A World-Class Quality Management System For FDA Regulated Industries
Author: David N. Muchemu
Publisher: AuthorHouse
Total Pages: 136
Release: 2008-04-07
Genre: Business & Economics
ISBN: 1468522728

Having a robust and functional Quality Management system is a QSR requirement for all Pharmaceutical,Biomedical,and Medical Device companies.This book does the following for you: 1.It helps Managers in Startup companies design a Quality management system that meets and exceeds QSR requirements. 2.It helps you understand requirements for the design of a Quality Management system for Medical Device,Pharmaceutical,Tissue,and Biomedical industries 3.It provides the Quality system document structure 4.It helps you understand Quality system requirements for ISO 13485,and ISO 9001 5.It provides standard definitions for the Quality management system 6.It provides examples of Quality system related warning letters written by the FDA during onsite audits 7.It provides the reader several models of a Quality Management system

World Class

World Class
Author: William A. Haseltine
Publisher: Greenleaf Book Group
Total Pages: 368
Release: 2019-02-12
Genre: Business & Economics
ISBN: 1732439117

A World Class Transformation On August 16, 2018, NYU Langone Health captured the attention of the medical world with the surprise announcement that all current and new medical school students would receive full tuition scholarships. That bold move is yet another giant step in the transformation of NYU Langone Health from a faded and money losing medical institution to an innovative world class institution with a highly regarded hospital, medical school, and research program. How did NYU Langone go from mediocrity to global leadership in less than a decade? ​In World Class, internationally renowned author, scientist, business leader, and philanthropist Dr. William A. Haseltine answers this question and many more. Based on first hand in-depth interviews with those that led the change, World Class provides a vivid account of the transformation of NYU Langone Health and its rise to preeminence. Haseltine gives his readers a step-by-step guide for anyone wishing to achieve similar excellence at their institution, whether that be at a medical facility, school, business, or nonprofit organization. World Class offers crucial lessons at a critical time, as both high and low income nations grapple with how do deliver effective healthcare at a manageable cost.

What's the Secret?

What's the Secret?
Author: John R. DiJulius, III
Publisher: John Wiley & Sons
Total Pages: 337
Release: 2011-01-07
Genre: Business & Economics
ISBN: 1118039424

What's the Secret? gives you an inside look at the world-class customer service strategies of some of today's best companies. You'll learn how companies like Disney, Nordstrom, and The Ritz-Carlton get 50,000 employees to deliver world-class customer service on a consistent basis- and how your company can too. Packed with insider knowledge and a wealth of proven best practices, author John DiJulius will show you how your company can emulate the world's best customer service providers.

The Global Quality Management System

The Global Quality Management System
Author: Suresh Patel
Publisher: CRC Press
Total Pages: 166
Release: 2016-02-24
Genre: Business & Economics
ISBN: 1498788319

The Global Quality Management System: Improvement Through Systems Thinking shows you how to understand and implement a global quality management system (GQMS) to achieve world-class business excellence. It illustrates the business excellence pyramid with the foundation of management systems at the system level, Lean System at the operational level,

World Class IT

World Class IT
Author: Peter A. High
Publisher: John Wiley & Sons
Total Pages: 192
Release: 2009-10-27
Genre: Business & Economics
ISBN: 047054371X

World Class IT Technology is all around us. It is so pervasive in our daily lives that we may not even recognize when we interact with it. Despite this fact, many companies have yet to leverage information technology as a strategic weapon. What then is an information technology executive to do in order to raise the prominence of his or her department? In World Class IT, recognized expert in IT strategy Peter High reveals the essential principles IT executives must follow and the order in which they should follow them whether they are at the helm of a high-performing department or one in need of great improvement. Principle 1: Recruit, train, and retain World Class IT people Principle 2: Build and maintain a robust IT infrastructure Principle 3: Manage projects and portfolios effectively Principle 4: Ensure partnerships within the IT department and with the business Principle 5: Develop a collaborative relationship with external partners The principles and associated subprinciples and metrics introduced in World Class IT have been used by IT and business executives alike at many Global 1000 companies to monitor and improve IT's performance. Those principles pertain as much to the leaders of IT as they do to those striving to emulate them.